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Gautrain (Rosebank)

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Gautrain (Rosebank)
 
4.9 (11 Reviews)
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Rosebank Station is an underground station located beneath Oxford Road, between Baker Street and Tyrwhitt Avenue, opposite The Zone shopping centre. Rosebank Station is served by the North-South train service that operates between Hatfield and Park Stations. Passengers intend to travel on the Airport service to Rhodesfield Station or the OR Tambo International Airport must transfer at Sandton Station.
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Reviews for Gautrain (Rosebank)

Average user rating from: 11 user(s)

Overall Rating 
 
4.9
Quality of Information/ Advice 
 
4.8  (11)
Efficiency 
 
5.0  (11)
Professionalism 
 
4.9  (11)
Service 
 
4.9  (11)
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Ratings (the higher the better)
  • Quality of Information/ Advice
  • Efficiency
  • Professionalism
  • Service
Comments
When hubby and I flew to Cape Town we used the Gautrain to OR Tambo. It works well, less hassle and it is super quick. I would recommend that everyone uses it. The trains are immaculate and the staff very knowledgeable and extremely helpful. I find it quite expensive and a pity one has to change trains in Sandton in order to get to OR Tambo.
Overall Rating 
 
5.0
Quality of Information/ Advice 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Diane Duncan Reviewed by Diane Duncan November 26, 2015
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Gautrain (Rosebank)

When hubby and I flew to Cape Town we used the Gautrain to OR Tambo. It works well, less hassle and it is super quick. I would recommend that everyone uses it. The trains are immaculate and the staff very knowledgeable and extremely helpful. I find it quite expensive and a pity one has to change trains in Sandton in order to get to OR Tambo.

We left from the Rosebank Gautrain station to go to the airport and it was very clean, quick and easy. We got the lady to load money onto our cards as I wasn't very confident using the self service just yet and she was very quick and was very helpful to other passengers too including some tourists we saw. This is a huge asset for Johannesburg in terms of access to the city, fast transport to Pretoria & the airport. It puts us on the map in terms of public transport because a lot of our other transport leaves much to be desired.
Overall Rating 
 
5.0
Quality of Information/ Advice 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Taryn Duncan Reviewed by Taryn Duncan November 20, 2015
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Easy access

We left from the Rosebank Gautrain station to go to the airport and it was very clean, quick and easy. We got the lady to load money onto our cards as I wasn't very confident using the self service just yet and she was very quick and was very helpful to other passengers too including some tourists we saw. This is a huge asset for Johannesburg in terms of access to the city, fast transport to Pretoria & the airport. It puts us on the map in terms of public transport because a lot of our other transport leaves much to be desired.

We took our son-in-law to the Gautrain yesterday. He was meeting our daughter at the Rosebank Gautrain so that the two of them could go to the airport together, on their way to Bangkok. What made me so proud was the cleanliness in the parking, the staff checking that everything was running smoothly and the efficiency of the whole process. What annoyed me was that the two of them went from Rosebank to Sandton, changed trains at Sandton and then off to the airport, and they arrived there quicker than it took us to drive from Rosebank to Northcliff. So efficient!!
Overall Rating 
 
5.0
Quality of Information/ Advice 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Pepe Stedman Reviewed by Pepe Stedman November 05, 2015
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Gautrain (Rosebank)

We took our son-in-law to the Gautrain yesterday. He was meeting our daughter at the Rosebank Gautrain so that the two of them could go to the airport together, on their way to Bangkok. What made me so proud was the cleanliness in the parking, the staff checking that everything was running smoothly and the efficiency of the whole process. What annoyed me was that the two of them went from Rosebank to Sandton, changed trains at Sandton and then off to the airport, and they arrived there quicker than it took us to drive from Rosebank to Northcliff. So efficient!!

Getting to Rosebank via car is going to take you so long plus finding parking is an absolute nightmare, the gautrain is definitely the route to use, ease of getting to your destination, clean station, clean train and no worries about other cars. I do not have transport so when I am in Joburg I make use of the gautrain very often as it is difficult for my daughter to drive in the traffic due to her eye problem.
Overall Rating 
 
5.0
Quality of Information/ Advice 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Gloria Strydom Reviewed by Gloria Strydom August 24, 2015
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Perfect

Getting to Rosebank via car is going to take you so long plus finding parking is an absolute nightmare, the gautrain is definitely the route to use, ease of getting to your destination, clean station, clean train and no worries about other cars. I do not have transport so when I am in Joburg I make use of the gautrain very often as it is difficult for my daughter to drive in the traffic due to her eye problem.

This is run with so much professionalism and efficiency I do not know why only Gauteng has something like this, it is easy to use, the service is great, everything is so well run and saves one so much time and money - it is quite expensive but when you take into consideration the tolls, your petrol and your wear and tear, not to mention your time in traffic, if you can use the Gautrain then it is the best way to travel.
Overall Rating 
 
5.0
Quality of Information/ Advice 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Dawn Wallenkamp Reviewed by Dawn Wallenkamp August 13, 2015
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The best

This is run with so much professionalism and efficiency I do not know why only Gauteng has something like this, it is easy to use, the service is great, everything is so well run and saves one so much time and money - it is quite expensive but when you take into consideration the tolls, your petrol and your wear and tear, not to mention your time in traffic, if you can use the Gautrain then it is the best way to travel.

amazing service today. Parking can be a problem at times thought.
Overall Rating 
 
4.8
Quality of Information/ Advice 
 
4.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Pramod Mohanlal Reviewed by Pramod Mohanlal July 13, 2015
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amazing

amazing service today. Parking can be a problem at times thought.

This Gautrain station is clean, easy to find and the automated services are great. We didn't need to ask a teller for help but were able to do everything ourselves using the self-service. The train was on time, clean and the whole experience was just really enjoyable. The only problem I have with the gautrain is that it is quite expensive so it wouldn't be a great alternative on a day-to-day basis, but if it was more cost effective then I would seriously consider using it.
Overall Rating 
 
4.5
Quality of Information/ Advice 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
4.0
Service 
 
4.0
Taryn Duncan Reviewed by Taryn Duncan March 25, 2015
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Gautrain (Rosebank)

This Gautrain station is clean, easy to find and the automated services are great. We didn't need to ask a teller for help but were able to do everything ourselves using the self-service. The train was on time, clean and the whole experience was just really enjoyable. The only problem I have with the gautrain is that it is quite expensive so it wouldn't be a great alternative on a day-to-day basis, but if it was more cost effective then I would seriously consider using it.

Used the Gautrain for the first time some months ago, entering from Rosebank Station. Although this is an impressive facility, and totally deserving of a 'World Class' status, from operation, to design to cleanliness, one is left with the lingering thought of whether the money / resources could have been spent in a more effective way in our world ?
Overall Rating 
 
5.0
Quality of Information/ Advice 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Mark Duncan Reviewed by Mark Duncan October 31, 2014
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Gautrain Rosebank Station

Used the Gautrain for the first time some months ago, entering from Rosebank Station. Although this is an impressive facility, and totally deserving of a 'World Class' status, from operation, to design to cleanliness, one is left with the lingering thought of whether the money / resources could have been spent in a more effective way in our world ?

This station is well situated and easy to navigate. I love the ease of use of the gautrain.
Overall Rating 
 
5.0
Quality of Information/ Advice 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Dean Wallenkamp Reviewed by Dean Wallenkamp October 30, 2014
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best station

This station is well situated and easy to navigate. I love the ease of use of the gautrain.

It's been a number of time that I have used this service and I've always been highly impressed with the efficiency of the staff and the train. This station is very small but it's one of the nicer stations and is within 100m of the Rosbank Mall, The Zone or the Hyatt. The best part is teh loely drop-off zone.
Overall Rating 
 
4.8
Quality of Information/ Advice 
 
4.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Star Reviewed by Star November 25, 2013
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Small but nice

It's been a number of time that I have used this service and I've always been highly impressed with the efficiency of the staff and the train. This station is very small but it's one of the nicer stations and is within 100m of the Rosbank Mall, The Zone or the Hyatt. The best part is teh loely drop-off zone.

what i love about Rosebank station is the fact that leave you right there to shops no need to walk or take maxi taxi. after all your shopping and lunch you just right there at the station
Overall Rating 
 
5.0
Quality of Information/ Advice 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
Thuli Buthelezi Reviewed by Thuli Buthelezi June 25, 2013
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Love where the station is situated

what i love about Rosebank station is the fact that leave you right there to shops no need to walk or take maxi taxi. after all your shopping and lunch you just right there at the station