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Speed Services Couriers (Jet Park)

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Speed Services Couriers (Jet Park)
 
1.5 (10 Reviews)
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Speed Services Couriers (Jet Park) in Boksburg
Speed Services Couriers, an independant division of the South African Post Office provides the most extensive domestic overnight express network in Southern Africa. Flexible collection and delivery options offer freedom to choose the speed delivery solution for your needs.

Reviews for Speed Services Couriers (Jet Park)

Average user rating from: 10 user(s)

Overall Rating 
 
1.5
Effectiveness 
 
1.7  (10)
Efficiency 
 
1.4  (10)
Professionalism 
 
1.5  (10)
Service 
 
1.4  (10)
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Ratings (the higher the better)
  • Effectiveness
  • Efficiency
  • Professionalism
  • Service
Comments
I've ordered afew things on wish nd when i track it,it tells me it arrived at jet park speed service the 2 Sep 2021 and im still waiting for it to be delivered to my post office ever since...i need my things that ive paid for
Overall Rating 
 
1.8
Effectiveness 
 
4.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
alistair Reviewed by alistair October 20, 2021
Last updated: October 20, 2021
View all my reviews (1)

wish

I've ordered afew things on wish nd when i track it,it tells me it arrived at jet park speed service the 2 Sep 2021 and im still waiting for it to be delivered to my post office ever since...i need my things that ive paid for

I posted a package at the Witbeeck Post office in Krugersdorp on the 19 Sept 2015 to my insurance door to door trough speed services tracer no TC242271693ZA the package went missing never reaching the insurance.Up to today i tried tracing the package but no luck.I spoke to Lolo and Sybile at Speed Services Couriers and they said they will get back to me no response yet.I spoke to Violet and Magda from Witbeeck Post office they also trying to find package but got no response from Speed Services Couriers.Can u please tell me what to do next.
Overall Rating 
 
5.0
Effectiveness 
 
5.0
Efficiency 
 
5.0
Professionalism 
 
5.0
Service 
 
5.0
willene Reviewed by willene October 20, 2015
View all my reviews (1)

missing parcle

I posted a package at the Witbeeck Post office in Krugersdorp on the 19 Sept 2015 to my insurance door to door trough speed services tracer no TC242271693ZA the package went missing never reaching the insurance.Up to today i tried tracing the package but no luck.I spoke to Lolo and Sybile at Speed Services Couriers and they said they will get back to me no response yet.I spoke to Violet and Magda from Witbeeck Post office they also trying to find package but got no response from Speed Services Couriers.Can u please tell me what to do next.

I am waiting for a parcel that was send by speed service since 7/8/2015 from Kimberly to Leraatsfontein. How long do I still have to wait. Who must I contact. I have been phoning and every time someone tells me, today, today and it is 24days later. We pay for these services. What is going on??????????????????????? tracking number TC031392505ZA, I am really fed up to phone, waiting for 20 or more minutes for someone to answer the phone, to hear it is in transit.... it is not in transit, because I am still waiting.
Overall Rating 
 
1.0
Effectiveness 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
Reviewed by Amanda August 31, 2015

TC031392505ZA

I am waiting for a parcel that was send by speed service since 7/8/2015 from Kimberly to Leraatsfontein. How long do I still have to wait. Who must I contact. I have been phoning and every time someone tells me, today, today and it is 24days later. We pay for these services. What is going on??????????????????????? tracking number TC031392505ZA, I am really fed up to phone, waiting for 20 or more minutes for someone to answer the phone, to hear it is in transit.... it is not in transit, because I am still waiting.

I've sent my documents with their overnight option on the 10/07/2015, and it has not yet been delivered to date(017/07/2015). I phoned several times and I was told it is in Jet Park, I ask if I can get it back so that I can use an alternative service, I was told it is impossible.

I therefore need a refund because if I've use normally posting I would have arrived at the destination.(R89.77)

I am awaiting a response on this one and a refund note as well.
Overall Rating 
 
1.0
Effectiveness 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
Nkululeko Reviewed by Nkululeko July 17, 2015
View all my reviews (1)

Worst and Horrible serrvice TC227262972ZA

I've sent my documents with their overnight option on the 10/07/2015, and it has not yet been delivered to date(017/07/2015). I phoned several times and I was told it is in Jet Park, I ask if I can get it back so that I can use an alternative service, I was told it is impossible.

I therefore need a refund because if I've use normally posting I would have arrived at the destination.(R89.77)

I am awaiting a response on this one and a refund note as well.

i sent a package for over night delivery and it has not reached its destination, i tried tracking it and they say its still in transit. i went back to the post office and they said they will track it and get back to me and still they did not phone me. i am highly pissed off now and i want my package back. The post office i sent it from is in Scottsville Pietermaritzburg and the person who help me was Zamani Madonda. He told me his manager will call me and still they did not call me to let me know whats going on. i need feedback as to where is my package. 01/04/2015 its now the 09/04/2015 and still know call
Overall Rating 
 
1.0
Effectiveness 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
BRENDAN Reviewed by BRENDAN April 09, 2015
View all my reviews (1)

HORRIBLE SERVICE

i sent a package for over night delivery and it has not reached its destination, i tried tracking it and they say its still in transit. i went back to the post office and they said they will track it and get back to me and still they did not phone me. i am highly pissed off now and i want my package back. The post office i sent it from is in Scottsville Pietermaritzburg and the person who help me was Zamani Madonda. He told me his manager will call me and still they did not call me to let me know whats going on. i need feedback as to where is my package. 01/04/2015 its now the 09/04/2015 and still know call

I'd advise all potential clients to NOT make use of Speed Service Couriers.

I've sent my documents with their overnight option on the 22/08/2014, and it has not yet been delivered ( it is 01/09 today).
Nobody can give me a definite answer, that's if they answer their phones.

I've also laid a complaint, I received an automated e-mail reply stating that they will formally respond to my e-mail within 48hrs, that was on Wednesday, 27/08.

Never in my life will I ever make use of them again.

I'll arrange with a private courier to collect it from them in Jet Park and make the delivery, as I live in the Western Cape.
Overall Rating 
 
1.0
Effectiveness 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
jpk Reviewed by jpk September 01, 2014
View all my reviews (1)

Pathetic Service.

I'd advise all potential clients to NOT make use of Speed Service Couriers.

I've sent my documents with their overnight option on the 22/08/2014, and it has not yet been delivered ( it is 01/09 today).
Nobody can give me a definite answer, that's if they answer their phones.

I've also laid a complaint, I received an automated e-mail reply stating that they will formally respond to my e-mail within 48hrs, that was on Wednesday, 27/08.

Never in my life will I ever make use of them again.

I'll arrange with a private courier to collect it from them in Jet Park and make the delivery, as I live in the Western Cape.

I want my F****** documents back, I sent document on the 16/08/2014 to this day they are still gathering dust in you warehouse.

The staff are really unfriendly, I spoke to Sfiso who couldn't offer my any solution.

what irritates me the most is that no one is communicating with me to at least apologies.

TC231624810ZA.



Overall Rating 
 
1.0
Effectiveness 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
Tubatse Moloi Reviewed by Tubatse Moloi August 27, 2014
View all my reviews (1)

Imporatnt document still not at destination 2 weeks later.

I want my F****** documents back, I sent document on the 16/08/2014 to this day they are still gathering dust in you warehouse.

The staff are really unfriendly, I spoke to Sfiso who couldn't offer my any solution.

what irritates me the most is that no one is communicating with me to at least apologies.

TC231624810ZA.



This service was ilicited from a post office in Durban. The door to door service was not cheap in fact Berco at pick n pay is cheaper. Thinking that we were paying more for superior service, quite the contrary. After spending more than 40 min on the telephone on 3 different occasions to get the parcel delivered it was fruitless, finally resulting in us collecting the parcel from their depot in Jetpark . The staff are unwilling to help, they do not even know their own processes, are unprofessional and rude. Never again speedy courier service, you should consider changing your name to shoddy courier service, now that makes sense!
Overall Rating 
 
1.0
Effectiveness 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
ZeeZee Reviewed by ZeeZee May 18, 2013
View all my reviews (1)

Expensive and hopeless

This service was ilicited from a post office in Durban. The door to door service was not cheap in fact Berco at pick n pay is cheaper. Thinking that we were paying more for superior service, quite the contrary. After spending more than 40 min on the telephone on 3 different occasions to get the parcel delivered it was fruitless, finally resulting in us collecting the parcel from their depot in Jetpark . The staff are unwilling to help, they do not even know their own processes, are unprofessional and rude. Never again speedy courier service, you should consider changing your name to shoddy courier service, now that makes sense!

I dont know why they even bother, tracking never works. The staff are unfriendly. Really not good!
Overall Rating 
 
1.3
Effectiveness 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
2.0
Service 
 
1.0
Dale Goodwin Reviewed by Dale Goodwin May 14, 2013
View all my reviews (1)

Why Bother?

I dont know why they even bother, tracking never works. The staff are unfriendly. Really not good!

This cannot be classied as a courier service when you have to collect your stuff from their offices. They were scheduled to deliver good to our door on Tuesday and we eventually collect the goods from their offices in Jet Park.
Overall Rating 
 
1.0
Effectiveness 
 
1.0
Efficiency 
 
1.0
Professionalism 
 
1.0
Service 
 
1.0
Pramod Mohanlal Reviewed by Pramod Mohanlal May 11, 2013
View all my reviews (1)

They suck

This cannot be classied as a courier service when you have to collect your stuff from their offices. They were scheduled to deliver good to our door on Tuesday and we eventually collect the goods from their offices in Jet Park.