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Home Home Services Plumbing Big 6 Plumbers & Build

Big 6 Plumbers & Build

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Big 6 Plumbers & Build
 
4.2 (15 Reviews)
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Big 6 Plumbers & Build is located in Delarey. We value your feedback, so please feel free to rate us.

Reviews for Big 6 Plumbers & Build

Average user rating from: 15 user(s)

Overall Rating 
 
4.2
Workmanship 
 
4.3  (15)
Efficiency 
 
4.2  (15)
Professionalism  
 
4.2  (15)
Service 
 
4.2  (15)
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Ratings (the higher the better)
  • Workmanship
  • Efficiency
  • Professionalism
  • Service
Comments
Pathetic service to say the least. They never keep to their time and lack basic communication skills. How Outsurance would recommend them is beyond me. They have arrived late three times for their appointment and I had to turn them back one time cause I also needed to go to work. I told them to come tomorrow and was told they are too tired to come work on a Saturday. Now that is service on another level. I would not recommend them to anyone but maybe they choose who they go out for best in terms of service delivery. Outsurance tried to call them and follow up but they did not respond to their calls as well. I hope they don't get paid for this kind of service. Basically have to wait for a almost a month to have my basin and tiles fixed after my claim.
Overall Rating 
 
1.5
Workmanship 
 
2.0
Efficiency 
 
2.0
Professionalism  
 
1.0
Service 
 
1.0
Katleho Reviewed by Katleho June 27, 2020
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Pathetic Service

Pathetic service to say the least. They never keep to their time and lack basic communication skills. How Outsurance would recommend them is beyond me. They have arrived late three times for their appointment and I had to turn them back one time cause I also needed to go to work. I told them to come tomorrow and was told they are too tired to come work on a Saturday. Now that is service on another level. I would not recommend them to anyone but maybe they choose who they go out for best in terms of service delivery. Outsurance tried to call them and follow up but they did not respond to their calls as well. I hope they don't get paid for this kind of service. Basically have to wait for a almost a month to have my basin and tiles fixed after my claim.

I recently had an extremely poor experience with Big 6. The company was appointed by Outsurance to replace my burst geyser. I thought that it is opportune to move towards solar and Big 6 quoted. The initial telephonic quote was R13,890 but then the quotes systematically increased by R2,000. The company either has an inefficient quoting system or have figured ways to increase quotes. Needless to say, I have not used the company.
Overall Rating 
 
1.5
Workmanship 
 
2.0
Efficiency 
 
2.0
Professionalism  
 
1.0
Service 
 
1.0
Pramod Reviewed by Pramod June 23, 2016
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Increase on initial quote

I recently had an extremely poor experience with Big 6. The company was appointed by Outsurance to replace my burst geyser. I thought that it is opportune to move towards solar and Big 6 quoted. The initial telephonic quote was R13,890 but then the quotes systematically increased by R2,000. The company either has an inefficient quoting system or have figured ways to increase quotes. Needless to say, I have not used the company.

The work did at my place was good. Everything was works fine. I just think that they don't make an effort to do a neat job. I Previously had a 100L geyser, which was small and compact and fitted into the cupboard in the bathroom perfectly. The geyser that they put in now takes up half the space in the bathroom, it looks ugly. Take a little more pride in the end result.
Overall Rating 
 
4.0
Workmanship 
 
4.0
Efficiency 
 
4.0
Professionalism  
 
4.0
Service 
 
4.0
Retha Breedt Reviewed by Retha Breedt August 25, 2015
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Make more effort

The work did at my place was good. Everything was works fine. I just think that they don't make an effort to do a neat job. I Previously had a 100L geyser, which was small and compact and fitted into the cupboard in the bathroom perfectly. The geyser that they put in now takes up half the space in the bathroom, it looks ugly. Take a little more pride in the end result.

While it was the first time I was lodging any claim I wasn't exactly sure how it works. So I phoned Standard Insurance and they referred me to Big 6 Plumbers & Build. Before I even had time to consider how long it would take me to try and get hold of the plumbers, they contacted me. Within 24 hours they came to fix my problem. Everything was done perfectly well and very quickly. After they were done they tidied up and even took all the old parts which saved me the trouble of having to find someone to remove everything. Impressive service
Overall Rating 
 
4.0
Workmanship 
 
4.0
Efficiency 
 
4.0
Professionalism  
 
4.0
Service 
 
4.0
Tshepo Huma Reviewed by Tshepo Huma July 30, 2015
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Impressive Service

While it was the first time I was lodging any claim I wasn't exactly sure how it works. So I phoned Standard Insurance and they referred me to Big 6 Plumbers & Build. Before I even had time to consider how long it would take me to try and get hold of the plumbers, they contacted me. Within 24 hours they came to fix my problem. Everything was done perfectly well and very quickly. After they were done they tidied up and even took all the old parts which saved me the trouble of having to find someone to remove everything. Impressive service

The plumber allocated to replace my geyser by Big 6 was great; efficient, friendly and a good ambassador for Big 6.
Overall Rating 
 
3.3
Workmanship 
 
4.0
Efficiency 
 
3.0
Professionalism  
 
3.0
Service 
 
3.0
Mike Reviewed by Mike July 16, 2015
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Feedback

The plumber allocated to replace my geyser by Big 6 was great; efficient, friendly and a good ambassador for Big 6.

Overall their service was good. However they took a very long time to give my report to Standard Insurance. I haven't received anything yet.
Overall Rating 
 
4.5
Workmanship 
 
5.0
Efficiency 
 
3.0
Professionalism  
 
5.0
Service 
 
5.0
Melody Reviewed by Melody July 14, 2015
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Need some work on their efficiency

Overall their service was good. However they took a very long time to give my report to Standard Insurance. I haven't received anything yet.

Big 6 Plumbers & Build came to replace my geyser. I wasn't home but I I was told that they did an excellent job, they were very quick and they cleaned up after they left.
Overall Rating 
 
5.0
Workmanship 
 
5.0
Efficiency 
 
5.0
Professionalism  
 
5.0
Service 
 
5.0
Maetle Reviewed by Maetle July 14, 2015
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Great service

Big 6 Plumbers & Build came to replace my geyser. I wasn't home but I I was told that they did an excellent job, they were very quick and they cleaned up after they left.

Great Service, was really impressed with the speed that they came out and fixed my geyser.

Thank you!
Overall Rating 
 
5.0
Workmanship 
 
5.0
Efficiency 
 
5.0
Professionalism  
 
5.0
Service 
 
5.0
Barry Reviewed by Barry July 09, 2015
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Great Service

Great Service, was really impressed with the speed that they came out and fixed my geyser.

Thank you!

Owner's reply

Thank you, kindly for the compliment it is appreciated.

EXCELLENT! I was very pleased with the service. Definitely one of the better experiences I've had.
Overall Rating 
 
5.0
Workmanship 
 
5.0
Efficiency 
 
5.0
Professionalism  
 
5.0
Service 
 
5.0
John Mark Kilian Reviewed by John Mark Kilian June 30, 2015
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Very very pleased

EXCELLENT! I was very pleased with the service. Definitely one of the better experiences I've had.

Owner's reply

I would like to thank you for the compliment and will convey same to the staff involved.

Really fast, very friendly and extremely informative. I would put my full trust in them to deliver a good service.
Overall Rating 
 
5.0
Workmanship 
 
5.0
Efficiency 
 
5.0
Professionalism  
 
5.0
Service 
 
5.0
Alcor Van Der Berg Reviewed by Alcor Van Der Berg June 19, 2015
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Trust to receive a good service

Really fast, very friendly and extremely informative. I would put my full trust in them to deliver a good service.

Owner's reply

Mr Van Der Berg, thank you very much for the compliment it is really appreciated.

I had a very good experience with these plumbers and I can assure you, you will receive the same service that I received.
Keep up the good work!
Overall Rating 
 
5.0
Workmanship 
 
5.0
Efficiency 
 
5.0
Professionalism  
 
5.0
Service 
 
5.0
Mr Pharumele Reviewed by Mr Pharumele June 19, 2015
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Good Experience

I had a very good experience with these plumbers and I can assure you, you will receive the same service that I received.
Keep up the good work!

Owner's reply

Thank you for the compliment it is really appreciated and I will convey same to the staff concerned.

Excellent service, delivered on time as promised. Work was carried out exactly to expectation.
Overall Rating 
 
5.0
Workmanship 
 
5.0
Efficiency 
 
5.0
Professionalism  
 
5.0
Service 
 
5.0
Shaun Chunderduri Reviewed by Shaun Chunderduri June 02, 2015
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Excellent, reliable service

Excellent service, delivered on time as promised. Work was carried out exactly to expectation.

Owner's reply

Thank you very muck for the compliment it is greatly appreciated and I will carry this over to the respective staff involved

I was just really impressed at how quickly my geyser got fixed. I called Standard Insurance on the day that it started giving me trouble and that same day the plumbers came through and fixed it. Great work.
Overall Rating 
 
5.0
Workmanship 
 
5.0
Efficiency 
 
5.0
Professionalism  
 
5.0
Service 
 
5.0
Myrin Block Reviewed by Myrin Block May 30, 2015
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Speedy service

I was just really impressed at how quickly my geyser got fixed. I called Standard Insurance on the day that it started giving me trouble and that same day the plumbers came through and fixed it. Great work.

Owner's reply

Thank you Ms Block for the compliment and I will convey this to the staff involved. Regards, Big 6

These guys were really helpful. Before they sorted the problem out they explained everything to me and then started the work. They kept me in the loop with everything they doing and as soon as they finished the work.
Thanks guys!
Overall Rating 
 
4.8
Workmanship 
 
4.0
Efficiency 
 
5.0
Professionalism  
 
5.0
Service 
 
5.0
David Mokone Reviewed by David Mokone May 29, 2015
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kept me informed

These guys were really helpful. Before they sorted the problem out they explained everything to me and then started the work. They kept me in the loop with everything they doing and as soon as they finished the work.
Thanks guys!

Owner's reply

Thanks you Mr Mokone, I have conveyed the compliment to my plumbers and they appreciate same.

No comments
Overall Rating 
 
5.0
Workmanship 
 
5.0
Efficiency 
 
5.0
Professionalism  
 
5.0
Service 
 
5.0
P.M.KEYS Reviewed by P.M.KEYS May 22, 2015
View all my reviews (1)

Geyser install

No comments

Owner's reply

Thank you