Pick n Pay (Cresta) Hot

Decided on joining my wife at Cresta this weekend - needed to replenish the cupboards and fridge with food and cleaning items, so accompanied her to Pick n Pay at Cresta (having already been to Pick n Pay Worldwear who were short of so many items!!) This is a very impersonal store and the staff generally speaking make no effort to assist. Found them very helpful this time and quick to know which aisle the items were in that we needed. This made our shopping so much quicker and we could walk out with smiles instead of irritation!! Cape Cookies biscuits are on special for R54-95 (cheaper than at the Cape Cookie outlet in Midrand!!!) and McCains slap chips were R21-95 (excellent price). Well done Pick n Pay!!

Once a week I visit Pick n Pay Cresta Mall for my Pepsi Max, toiletries etc. I like that the store is so big and spacious. Everything is well marked with overhead boards and it's quite seldom that Pick n Pay run out of stock on any of their products, so I know I'm not wasting my time going there. I only have to look at the miserable faces of the unhelpful staff once a weekbut occasionally there is one friendly staff member who helps you, and you immediately think "they're not so bad". I do think Pick n Pay prices are very competitive but more than that, they give you more options than most other stores!!

I am also not a fan of the group as I find this store in particular to be unfriendly the cashiers are more interested in talking to their packers in their language. The store is not clean and always looks dirty as though in an urgent need of a spring clean. Use it only if I really have to.

I have to agree with the reviews below about the staff being miserable, and it's really such a shame and so irritating because the store is huge and has so much going for it in terms of location. Cresta is always packed so they must be getting a lot of business in spite of their staff attitudes. I think they either need to pay them better or eventually people will realise that Woolworths isn't that much more expensive and you have a better shopping experience. The Checkers people are generally better too!

I was really happy to find that this Pick n Pay keeps stock of all the food that I love most. Capellini no. 1 pasta isn't available at all the stores but they pretty much always have it, as well as Gino Ginelli Chocolate Milano ice cream. If you're reading this Pick n Pay, please keep stocking these items! I will struggle to survive without them.

I am not a fan of the Pick n Pay experience from a staff perspective because I typically find that they have the grumpiest and often rude staff members in terms of cashiers but I have to eat my words and say that I was pleasantly surprised last week Wednesday. I went away for the weekend to a self-catering unit so we had a big shop to do for food for six people over the weekend. Even with a massive, full trolley the lady behind the register was incredibly friendly and gave me a welcoming smile which I was absolutely not expecting! I wish I remembered her name because I would love to publicly compliment her! Look out for the friendly lady in isle 7 and you'll know who I'm talking about - I only hope the rest of them learn from her!

Great staff

Easy to find anything.

Won't go back there!!

yesterday i popped in here .at the till point when i was ready to use the smart shoppers vouchers the cashier had no idea as to how it works....the one where u earn double points...next issue till points were hardly open at 12 pm it was so busy ...for a week day .as for a packer had to yell to get one.....come on pick n pay u can do better than that.....need to train your temp well

For the first time I swiped my smart shopper card prior to shopping ( actually I did not know this is how it works)- the vouchers received rendered considerable savings. I was surprised at the good range of Indian vegetables. The queues moved fairly quickly and the staff were patient and friendly.