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Jon
Reviewed by Jon
 
2.0
Reviewed by BOB
 
1.0
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Home General Services Shoe Repair Barksole (Blue Route Mall)

Barksole (Blue Route Mall) Hot

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Barksole (Blue Route Mall)
 
1.1 (3 Reviews)

    Barksole (Blue Route Mall) http://www.yowzit.com/za/shoe-repair/31815-ba...
    This Barksole store is located at the Blue Route Mall in Tokai, Cape Town. From key cutting to shoe repairs, dry cleaning to luggage repairs, carpet cleaning to trophy engraving, you will find everyth...
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    Barksole (Blue Route Mall) in Cape Town
    This Barksole store is located at the Blue Route Mall in Tokai, Cape Town. From key cutting to shoe repairs, dry cleaning to luggage repairs, carpet cleaning to trophy engraving, you will find everything you need under one roof.

    Been here recently? Share your experience by posting a REVIEW of Barksole Blue Route Mall.
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    Reviews for Barksole (Blue Route Mall)

    Average user rating from: 3 user(s)

    Overall Rating 
     
    1.1
    Effectiveness 
     
    1.0  (3)
    Efficiency 
     
    1.0  (3)
    Professionalism  
     
    1.3  (3)
    Service 
     
    1.0  (3)
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    Ratings (the higher the better)
    • Effectiveness
    • Efficiency
    • Professionalism
    • Service
    Comments
    The service from staff and management is shockingly appalling. My wife had her shoe repaired and they messed it up. Staff could not give a refund. They called a manager and ended up ranting over the phone like a raving lunatic. We took the shoe and they kept the R95. In retrospective it was laughable the way the situation was managed
    Overall Rating 
     
    1.0
    Effectiveness 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism  
     
    1.0
    Service 
     
    1.0
    Michael Reviewed by Michael March 06, 2018
    View all my reviews (1)

    Shocking

    The service from staff and management is shockingly appalling. My wife had her shoe repaired and they messed it up. Staff could not give a refund. They called a manager and ended up ranting over the phone like a raving lunatic. We took the shoe and they kept the R95. In retrospective it was laughable the way the situation was managed

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    Wanted to pick up my shoes, would be ready last Tuesday (now Thursday), after a search of 5 minutes, they discovered: "it was on the wrong shelf so nothing was done with it", waited for an sollution... but only Sorry Sorry Sorry.
    Well sorry sorry sorry doesnt get the shoes ready. Disappointing service, and no sollution offered.
    Will not go back to this store anymore.
    Overall Rating 
     
    1.0
    Effectiveness 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism  
     
    1.0
    Service 
     
    1.0
    Margot Reviewed by Margot January 29, 2015
    View all my reviews (1)

    disappointing

    Wanted to pick up my shoes, would be ready last Tuesday (now Thursday), after a search of 5 minutes, they discovered: "it was on the wrong shelf so nothing was done with it", waited for an sollution... but only Sorry Sorry Sorry.
    Well sorry sorry sorry doesnt get the shoes ready. Disappointing service, and no sollution offered.
    Will not go back to this store anymore.

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    I am about to take my shoes back for the fourth time in two months to have them correct the work! I have yet to receive satisfactory service once! The first time I got them back they simply hadn't fixed the problem whatsoever, I took them back thinking it was just a slip. The second I was dissatisfied, but trusted they knew better so wore them and they came apart exactly where they hadn't done a sufficient job and I took them back again. The third time they have come back with yet another shoddy job and I still don't have what I paid for 2 months ago. I am taking them back for the final time as this is appalling!
    Overall Rating 
     
    1.3
    Effectiveness 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism  
     
    2.0
    Service 
     
    1.0

    Worst Service Ever!

    I am about to take my shoes back for the fourth time in two months to have them correct the work! I have yet to receive satisfactory service once! The first time I got them back they simply hadn't fixed the problem whatsoever, I took them back thinking it was just a slip. The second I was dissatisfied, but trusted they knew better so wore them and they came apart exactly where they hadn't done a sufficient job and I took them back again. The third time they have come back with yet another shoddy job and I still don't have what I paid for 2 months ago. I am taking them back for the final time as this is appalling!

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