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SARS (Bellville) Hot

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SARS (Bellville)
 
2.1 (7 Reviews)

    SARS (Bellville) http://www.yowzit.com/za/revenue-services/662...
    SARS Belville, otherwise know as the South African Revenue Service is located in Belville, Cape Town and offers a full service offering for members of the public and businesses.    If you've submitt...
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    SARS Belville, otherwise know as the South African Revenue Service is located in Belville, Cape Town and offers a full service offering for members of the public and businesses.    If you've submitted your tax return or been serviced here recently, tell us about your experience by posting a SARS Belville REVIEW.
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    User reviews

    Average user rating from: 7 user(s)

    Overall Rating 
     
    2.1
    Helpfullness 
     
    2.4  (7)
    Efficiency 
     
    2.0  (7)
    Professionalism 
     
    2.0  (7)
    Service 
     
    2.0  (7)
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    Ratings (the higher the better)
    • Helpfullness
    • Efficiency
    • Professionalism
    • Service
    Comments
    Good Day
    This morning at 09h30 on 19/05/2015, my wife and I was at SARS office in Bellville, We entered through the security and everything was going fine. We approach a white lady seated opposite security, she was helping the customers. When we approached her I asked her that my wife is here for her tax number. The lady ever arrogant told me that my wife look like my daughter and laugh. I think this is very unprofessional. I am going to take this complaint to the next level if no steps will be take against this lady.
    Overall Rating 
     
    1.5
    Helpfullness 
     
    2.0
    Efficiency 
     
    2.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Clive Reviewed by Clive May 19, 2015
    View all my reviews (1)

    298

    Good Day
    This morning at 09h30 on 19/05/2015, my wife and I was at SARS office in Bellville, We entered through the security and everything was going fine. We approach a white lady seated opposite security, she was helping the customers. When we approached her I asked her that my wife is here for her tax number. The lady ever arrogant told me that my wife look like my daughter and laugh. I think this is very unprofessional. I am going to take this complaint to the next level if no steps will be take against this lady.

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    Had to wait 2hrs in the outside que. Then another 2hrs in the preliminary que for a ticket number. Finally got a ticket number at 12:30hrs. Now one only has flexibility to find a place buy something to eat or to go to the toilet. From here one the wait continues another 3.5hrs.
    Oh, and you are not even allowed to charge your phone from one of there plug points.
    Overall Rating 
     
    2.0
    Helpfullness 
     
    2.0
    Efficiency 
     
    2.0
    Professionalism 
     
    2.0
    Service 
     
    2.0
    Mo Reviewed by Mo March 12, 2015
    View all my reviews (1)

    Sars Belleville - Pathetic

    Had to wait 2hrs in the outside que. Then another 2hrs in the preliminary que for a ticket number. Finally got a ticket number at 12:30hrs. Now one only has flexibility to find a place buy something to eat or to go to the toilet. From here one the wait continues another 3.5hrs.
    Oh, and you are not even allowed to charge your phone from one of there plug points.

    Was this review helpful to you? 
    Sars is a nightmare, i wouldn't wish that fate on anyone lol. When you ask them questions, some people don't even know what you talking about, heck, i might know more than them, rather employ me. But ok, my stuff got sorted, after much hassles, so at least there is still hope
    Overall Rating 
     
    3.0
    Helpfullness 
     
    3.0
    Efficiency 
     
    3.0
    Professionalism 
     
    3.0
    Service 
     
    3.0
    Mohammed Zaheed Kagee Reviewed by Mohammed Zaheed Kagee October 13, 2014
    View all my reviews (1)

    SARS

    Sars is a nightmare, i wouldn't wish that fate on anyone lol. When you ask them questions, some people don't even know what you talking about, heck, i might know more than them, rather employ me. But ok, my stuff got sorted, after much hassles, so at least there is still hope

    Was this review helpful to you? 
    Personell was very helpful when I submitted my tax . They told me my return must be audited now a month later staff is not helpful at all in telling me at what stage the audit is or even if it is being audited .
    The answer I got back from the complaints department is" wait another 90 working then you can call again" This was send to me via e-mail and it will take between 6 and 12 months depending on the complexity of case. I am a pensioner how complex can that be there is no shares ,dividends,properties or even insurances involved. The question is do this attitude make people willing to pay or do it create a dont care attitude SARS dont care I dont care
    Overall Rating 
     
    1.8
    Helpfullness 
     
    4.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    chris koekemoer Reviewed by chris koekemoer September 15, 2013
    View all my reviews (1)

    Christian Koekemoer

    Personell was very helpful when I submitted my tax . They told me my return must be audited now a month later staff is not helpful at all in telling me at what stage the audit is or even if it is being audited .
    The answer I got back from the complaints department is" wait another 90 working then you can call again" This was send to me via e-mail and it will take between 6 and 12 months depending on the complexity of case. I am a pensioner how complex can that be there is no shares ,dividends,properties or even insurances involved. The question is do this attitude make people willing to pay or do it create a dont care attitude SARS dont care I dont care

    Was this review helpful to you? 
    Called SARS 0800007277, was waiting for 7min, no answer, how poor the service is.
    Overall Rating 
     
    1.0
    Helpfullness 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Rosaline Reviewed by Rosaline July 23, 2013
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    Calling SARS, waiting no answer

    Called SARS 0800007277, was waiting for 7min, no answer, how poor the service is.

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    very bad
    Overall Rating 
     
    1.0
    Helpfullness 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    e koen Reviewed by e koen July 05, 2013
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    bad ecperience

    very bad

    Was this review helpful to you? 
    I've been audited by SARS Cape Town once or twice, as part of their random sampling; sometimes regarding share-trading, sometimes regarding share-trading. Anyway, I find it personally scary, when a letter from SARS unexpectedly arrives in the post, and when opened, the heading says "Enforcement audit". Anyway, I came clean from all my audits, as I keep all my records. They always treat me with respect, even if I phone in and enquire regarding the status of the audit. If everybody pays their dues i.t.o. tax, then the load is spread out (lower tax rates). If few people pay tax, than the "burden", is carried by those few (in terms of higher tax rates).
    Overall Rating 
     
    4.5
    Helpfullness 
     
    4.0
    Efficiency 
     
    4.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Abdul CX Dawood Reviewed by Abdul CX Dawood June 14, 2013
    View all my reviews (1)

    SARS enforcement audit

    I've been audited by SARS Cape Town once or twice, as part of their random sampling; sometimes regarding share-trading, sometimes regarding share-trading. Anyway, I find it personally scary, when a letter from SARS unexpectedly arrives in the post, and when opened, the heading says "Enforcement audit". Anyway, I came clean from all my audits, as I keep all my records. They always treat me with respect, even if I phone in and enquire regarding the status of the audit. If everybody pays their dues i.t.o. tax, then the load is spread out (lower tax rates). If few people pay tax, than the "burden", is carried by those few (in terms of higher tax rates).

    Was this review helpful to you?