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Angela
Reviewed by Angela
 
2.0
JC
Reviewed by JC
 
5.0
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zando Hot

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zando
 
3.4 (16 Reviews)

    zando http://www.yowzit.com/za/online-shopping/6125...
    Comprehensive selection of international and local fashion brands with many Yowziters raving about the service and free delivery. "Beware, this site is addictive."...
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    zando in Johannesburg
    Comprehensive selection of international and local fashion brands with many Yowziters raving about the service and free delivery. "Beware, this site is addictive."

    Reviews for zando

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    Average user rating from: 16 user(s)

    Overall Rating 
     
    3.4
    Safety and security 
     
    3.5  (16)
    Reliablility 
     
    3.3  (16)
    Best Buy 
     
    3.6  (16)
    Online shopping experience 
     
    3.3  (16)
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    Ratings (the higher the better)
    • Safety and security
    • Reliablility
    • Best Buy
    • Online shopping experience
    Comments
    Zando sent their courier to collect a parcel from me. However there was no parcel for collection for Zando as I did not order anything.
    Instead the courier took another parcel of mine.
    For over 2 weeks I have been emailing daily to Nicollete, calling and holding for 30min at a time to get this resolved! Even the manager was unhelpful and did not bother to call me back - Agmed.

    Today I am told the parcel was found and delivered to the correct company on my behalf by Zando BUT Zando cannot provide me any proof of this being done. No waybill, No contact person who it was delivered to etc.

    I am absolutely disgusted with the lack of assistance and service to try and resolve this problem which they created and technically Zando have stolen almost R2000 from me as I have no proof where this parcel is.

    I will NEVER shop here again or recommend Zando to anyone.

    Loyal customer no more.
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    Ursula Reviewed by Ursula December 22, 2016
    View all my reviews (1)

    "Thieves"

    Zando sent their courier to collect a parcel from me. However there was no parcel for collection for Zando as I did not order anything.
    Instead the courier took another parcel of mine.
    For over 2 weeks I have been emailing daily to Nicollete, calling and holding for 30min at a time to get this resolved! Even the manager was unhelpful and did not bother to call me back - Agmed.

    Today I am told the parcel was found and delivered to the correct company on my behalf by Zando BUT Zando cannot provide me any proof of this being done. No waybill, No contact person who it was delivered to etc.

    I am absolutely disgusted with the lack of assistance and service to try and resolve this problem which they created and technically Zando have stolen almost R2000 from me as I have no proof where this parcel is.

    I will NEVER shop here again or recommend Zando to anyone.

    Loyal customer no more.

    Was this review helpful to you? 
    Zando is absolutely disgusting !!!.Their online posts are misleading.I ordered a pair of boot on 05/12/2016 and when i received the shoes,the quality was so poor.I have been calling their customer service,sending emails but no one is replying.I NEED TO RETURN THE SHOES AND GET MY MONEY BACK !!!!!.Order Number: 209756276
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    Reviewed by Dia Safari December 19, 2016

    Return portuduct

    Zando is absolutely disgusting !!!.Their online posts are misleading.I ordered a pair of boot on 05/12/2016 and when i received the shoes,the quality was so poor.I have been calling their customer service,sending emails but no one is replying.I NEED TO RETURN THE SHOES AND GET MY MONEY BACK !!!!!.Order Number: 209756276

    Was this review helpful to you? 
    Thank you Zando! Placed an order on 2 December. Your delivery policy state 3 to 5 days. Today WAS day 5. The delivery adress can not be use anymore because it is closed for the holidays.
    After emailing and even inbox on Facebook from Monday 5 December no reply. Really not the way to treat a paying customer! Order number 209235476
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    France schilling Reviewed by France schilling December 10, 2016
    View all my reviews (1)

    Very disappointed!

    Thank you Zando! Placed an order on 2 December. Your delivery policy state 3 to 5 days. Today WAS day 5. The delivery adress can not be use anymore because it is closed for the holidays.
    After emailing and even inbox on Facebook from Monday 5 December no reply. Really not the way to treat a paying customer! Order number 209235476

    Was this review helpful to you? 
    When we call to query we must wait cause there less staff like what the hell this suppose to be well staff equiped I should take this futher they have no
    Way to run a business get more staff cause I'm really upset that we must call then wait hear them on the phone having other business conversations
    Disgusting
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    Lynette pillay Reviewed by Lynette pillay September 25, 2016
    View all my reviews (1)

    disgusting durban branch

    When we call to query we must wait cause there less staff like what the hell this suppose to be well staff equiped I should take this futher they have no
    Way to run a business get more staff cause I'm really upset that we must call then wait hear them on the phone having other business conversations
    Disgusting

    Was this review helpful to you? 
    I have been holding on for customer care for 1 hour and no one answers.
    I made an order online for R800 witch you can think is not small change
    Once I processed the order it said the order did not go through although it didn’t go through the money was deducted from my account
    Then I Phoned your service provider and spoke to a lady “rude one” she told me there is nothing she can do I need to send her an Proof of payment ok this is a problem to me because I did it online and there is no option to print the proof of payment
    I then went on my internet banking and saw the money once again was deducted but it doesn’t reflect on my account that cost me to phone my bank and ask them what to do
    So they told me it will take 2 days to reflect
    OK now there’s a problem I won’t be able to get my money because of a rude lady who is not in the mood to do her work
    I have since then been phoning with no answer
    So no Money
    No service and no stock

    WORST ONLINE SHOP EVER


    Overall Rating 
     
    2.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    1.0
    junita Reviewed by junita December 17, 2015
    View all my reviews (1)

    WORST ONLINE SHOP EVER

    I have been holding on for customer care for 1 hour and no one answers.
    I made an order online for R800 witch you can think is not small change
    Once I processed the order it said the order did not go through although it didn’t go through the money was deducted from my account
    Then I Phoned your service provider and spoke to a lady “rude one” she told me there is nothing she can do I need to send her an Proof of payment ok this is a problem to me because I did it online and there is no option to print the proof of payment
    I then went on my internet banking and saw the money once again was deducted but it doesn’t reflect on my account that cost me to phone my bank and ask them what to do
    So they told me it will take 2 days to reflect
    OK now there’s a problem I won’t be able to get my money because of a rude lady who is not in the mood to do her work
    I have since then been phoning with no answer
    So no Money
    No service and no stock

    WORST ONLINE SHOP EVER


    Was this review helpful to you? 
    WOW.. so easy one click ... shop ... and its delivered! Great selection, amazing prices! So why leave the comfort of your couch! No cues .... no people .. no screaming kid .. simple shopping ! My kinda shopping !
    Overall Rating 
     
    4.5
    Safety and security 
     
    4.0
    Reliablility 
     
    4.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Adam Collingwood Reviewed by Adam Collingwood October 27, 2013
    View all my reviews (1)

    Online is the FUTURE !

    WOW.. so easy one click ... shop ... and its delivered! Great selection, amazing prices! So why leave the comfort of your couch! No cues .... no people .. no screaming kid .. simple shopping ! My kinda shopping !

    Was this review helpful to you? 
    Their website is fully functional but they still need more items in the Men's department...
    Overall Rating 
     
    3.3
    Safety and security 
     
    4.0
    Reliablility 
     
    4.0
    Best Buy 
     
    3.0
    Online shopping experience 
     
    2.0
    Tshepiso Modisane Reviewed by Tshepiso Modisane July 10, 2013
    View all my reviews (1)

    Still needs to grow

    Their website is fully functional but they still need more items in the Men's department...

    Was this review helpful to you? 
    I have bought shoes from them. Was very impressed with their price and service.
    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Dale Goodwin Reviewed by Dale Goodwin May 14, 2013
    View all my reviews (1)

    Great Shoe Shopping Online

    I have bought shoes from them. Was very impressed with their price and service.

    Was this review helpful to you? 
    A place where us women can shop online in the comfort of our own homes, no more out of stock issues
    Overall Rating 
     
    4.0
    Safety and security 
     
    4.0
    Reliablility 
     
    4.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    4.0

    Any women dream

    A place where us women can shop online in the comfort of our own homes, no more out of stock issues

    Was this review helpful to you? 
    Love the shoes, love the clothing, Makes shopping so much easier :) Also love the COD option :) With all the creditcard fraud going on, gives you peace of mind knowing that you can pay on delivery :)
    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Gesh Reviewed by Gesh April 18, 2013
    View all my reviews (1)

    Making Shopping so much easier! :)

    Love the shoes, love the clothing, Makes shopping so much easier :) Also love the COD option :) With all the creditcard fraud going on, gives you peace of mind knowing that you can pay on delivery :)

    Was this review helpful to you? 
    If I had 3 thumbs, I would definitely give Zando three thumbs up! Affordable and high quality fashion, beauty and fragrances available at your finger tips. If you are an FNB customer you can pay using all those free ebucks you earn so your shopping is well almost practically free! Their customer service agents are on top of their game Always, so theres no need for you to panic, a quick email or phone call and its sorted. Plus free delivery considering the fuel increase Zando is the place to shop!
    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Teniele Siripat Reviewed by Teniele Siripat February 06, 2013
    View all my reviews (1)

    Great Service & Free Delivery!!!!

    If I had 3 thumbs, I would definitely give Zando three thumbs up! Affordable and high quality fashion, beauty and fragrances available at your finger tips. If you are an FNB customer you can pay using all those free ebucks you earn so your shopping is well almost practically free! Their customer service agents are on top of their game Always, so theres no need for you to panic, a quick email or phone call and its sorted. Plus free delivery considering the fuel increase Zando is the place to shop!

    Was this review helpful to you? 
    I love shopping at Zando as they have great sales. Their service is also superb. I recently had a problem with my order, and had received feedback and assistance quite promptly. I agree with Ruweida : this site is addictive :-)
    Overall Rating 
     
    4.5
    Safety and security 
     
    5.0
    Reliablility 
     
    4.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    4.0
    Annaliza Maharaj Reviewed by Annaliza Maharaj January 21, 2013
    View all my reviews (1)

    A great online store

    I love shopping at Zando as they have great sales. Their service is also superb. I recently had a problem with my order, and had received feedback and assistance quite promptly. I agree with Ruweida : this site is addictive :-)

    Was this review helpful to you? 
    I think I'm addicted to shopping at Zando; their shoes are to die for! Their service is excellent; your order gets delivered to your door and if you order for a certain amount your delivery is free! They offer easy payment options and even offer Cash on delivery!
    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Ruweida Reviewed by Ruweida January 18, 2013
    View all my reviews (1)

    Beware this site is addictive

    I think I'm addicted to shopping at Zando; their shoes are to die for! Their service is excellent; your order gets delivered to your door and if you order for a certain amount your delivery is free! They offer easy payment options and even offer Cash on delivery!

    Was this review helpful to you? 
    Haven't had any problems with them. LOVE their range of shoes, hope they add more to it as time goes by though! The free delivery definitely scores them points too!
    Overall Rating 
     
    4.3
    Safety and security 
     
    5.0
    Reliablility 
     
    4.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    4.0
    Samelle Reviewed by Samelle December 31, 2012
    View all my reviews (1)

    Awesome shoes!

    Haven't had any problems with them. LOVE their range of shoes, hope they add more to it as time goes by though! The free delivery definitely scores them points too!

    Was this review helpful to you? 
    We have waited too long for an online shopping store that comes equipped with free delivery and free returns. Whats not to like?
    Overall Rating 
     
    4.3
    Safety and security 
     
    5.0
    Reliablility 
     
    4.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    4.0
    samantha Reviewed by samantha November 30, 2012
    View all my reviews (1)

    Shoes shoes shoes!

    We have waited too long for an online shopping store that comes equipped with free delivery and free returns. Whats not to like?

    Was this review helpful to you? 
     
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