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Takealot.com Hot

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Takealot.com
 
4.4 (57 Reviews)

    Takealot.com http://www.yowzit.com/za/online-shopping/2829...
    "An online super store". "Super-efficient service". "My order delivered in less than 24 hours". "Best in SA". Yup, we'll just let these comments from Yowziters speak for itself...
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    5533   1   0   4
    Takealot.com in Cape Town
    "An online super store". "Super-efficient service". "My order delivered in less than 24 hours". "Best in SA". Yup, we'll just let these comments from Yowziters speak for itself

    Reviews for Takealot.com

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    Average user rating from: 57 user(s)

    Overall Rating 
     
    4.4
    Safety and security 
     
    4.6  (57)
    Reliablility 
     
    4.5  (57)
    Best Buy 
     
    4.3  (57)
    Online shopping experience 
     
    4.4  (57)
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    Ratings (the higher the better)
    • Safety and security
    • Reliablility
    • Best Buy
    • Online shopping experience
    Comments
    Takealot service is terrible i made a order the 5 nov they said they will send my stuff the 11 of nov then they said there is something wrong with the payment they said on the 20 nov i will get my stuff but they send me a email that said thery are out of stock (I am waiting 14days just for a order. Just terrible)
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    Armand Reviewed by Armand November 19, 2017
    Top 50 Reviewer  -   View all my reviews (1)

    Service is terrible

    Takealot service is terrible i made a order the 5 nov they said they will send my stuff the 11 of nov then they said there is something wrong with the payment they said on the 20 nov i will get my stuff but they send me a email that said thery are out of stock (I am waiting 14days just for a order. Just terrible)

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    This is my 3rd order from Takealot.com. I have ordered an Xbox one for my son in December for Xmas and odds and ends with the other orders. I have never had a problem. Great products, delivery on time, delivery personal friendly and efficient. Great dealing with them. Thank you I will keep ordering from Takealot.com. My next product is already chosen.
    People are so quick to complain, but it helps to let people know when the service is great, so that they can use it as well.
    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Sandy Garthwaite Reviewed by Sandy Garthwaite September 04, 2017
    View all my reviews (1)

    Takealot.com Exellent Service

    This is my 3rd order from Takealot.com. I have ordered an Xbox one for my son in December for Xmas and odds and ends with the other orders. I have never had a problem. Great products, delivery on time, delivery personal friendly and efficient. Great dealing with them. Thank you I will keep ordering from Takealot.com. My next product is already chosen.
    People are so quick to complain, but it helps to let people know when the service is great, so that they can use it as well.

    Was this review helpful to you? 
    I ordered a Teenage Mutant Ninja Turtles Mutation Basic Figures - Rocksteady and received the Bbob action figure instead. I was very upset as this was a gift for son and now I have no gift for him. The process to get this problem sorted out has been horrible, no body has acknowledged their mistake or apologized. Now they just want to come and collect the product and refund the price I was charged for it, I also paid for delivery just so that they can send the wrong product to me in on-purpose because they do not have the product that I want in stock...

    This kind of service is ridiculous.

    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    Stephanie Reviewed by Stephanie June 07, 2017
    View all my reviews (1)

    Takealot Incorrect order

    I ordered a Teenage Mutant Ninja Turtles Mutation Basic Figures - Rocksteady and received the Bbob action figure instead. I was very upset as this was a gift for son and now I have no gift for him. The process to get this problem sorted out has been horrible, no body has acknowledged their mistake or apologized. Now they just want to come and collect the product and refund the price I was charged for it, I also paid for delivery just so that they can send the wrong product to me in on-purpose because they do not have the product that I want in stock...

    This kind of service is ridiculous.

    Was this review helpful to you? 
    I ordered a Silver/Gold Cross Pen. A silver and black one was delivered. The pen was returned as this was not what I thought I ordered. I sent an image of the Gold/Silver pen and price that was depicted. On investigation it was found that the wrong picture was depicted - false advertising. I advised that I want a refund or the Gold/Silver pen as it was advertised. The same pen that was sent back was re-delivered to me 6 days later. I have since logged it as a Return once again!! What don't these people understand - I do not want the Silver/Black pen - I want the Gold/Silver pen as it was advertised or my money back!!! I still have no answers. This pen was ordered for my daughters BSc Hons Graduation which is tomorrow (19 April) - I still have no gift or money return!!!

    I will never order from Takealot again or recommend them to anyone.
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    Judy Reviewed by Judy April 18, 2017
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    Incorrect order/false advertising

    I ordered a Silver/Gold Cross Pen. A silver and black one was delivered. The pen was returned as this was not what I thought I ordered. I sent an image of the Gold/Silver pen and price that was depicted. On investigation it was found that the wrong picture was depicted - false advertising. I advised that I want a refund or the Gold/Silver pen as it was advertised. The same pen that was sent back was re-delivered to me 6 days later. I have since logged it as a Return once again!! What don't these people understand - I do not want the Silver/Black pen - I want the Gold/Silver pen as it was advertised or my money back!!! I still have no answers. This pen was ordered for my daughters BSc Hons Graduation which is tomorrow (19 April) - I still have no gift or money return!!!

    I will never order from Takealot again or recommend them to anyone.

    Was this review helpful to you? 
    Just like the name, you really do want to take-a-lot of goods from this online store, with so much variety and good prices, one struggles to resist. Takealot is always one of the first places I go to check out prices, as i know I will get quality service and fast delivery, and when a problem does arise, it's so easy to lay a complaint which quickly gets sorted out, ensuring you stay one happy customer
    Overall Rating 
     
    4.0
    Safety and security 
     
    4.0
    Reliablility 
     
    4.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    4.0
    Azhar Mowzer Reviewed by Azhar Mowzer February 14, 2017
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    Takealot

    Just like the name, you really do want to take-a-lot of goods from this online store, with so much variety and good prices, one struggles to resist. Takealot is always one of the first places I go to check out prices, as i know I will get quality service and fast delivery, and when a problem does arise, it's so easy to lay a complaint which quickly gets sorted out, ensuring you stay one happy customer

    Was this review helpful to you? 
    I regularly buy from Takealot! They always seem to have what I want when I want. Delivery is always on time. I've also had no problems on the odd occasion when I've had to return an item. They are reliable & consistent!
    Overall Rating 
     
    4.0
    Safety and security 
     
    4.0
    Reliablility 
     
    4.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    4.0
    Gary Laight Reviewed by Gary Laight February 14, 2017
    View all my reviews (1)

    Reliable & consistent!

    I regularly buy from Takealot! They always seem to have what I want when I want. Delivery is always on time. I've also had no problems on the odd occasion when I've had to return an item. They are reliable & consistent!

    Was this review helpful to you? 
    Recently ordered me some coffee capsules from takealot, and it's nice how they actually have stock of the goods i want, unlike certain other stores which take 1 week or more to ship. Great using the app also.
    Overall Rating 
     
    4.0
    Safety and security 
     
    4.0
    Reliablility 
     
    4.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    4.0
    Abu-Bakir Foflonker Reviewed by Abu-Bakir Foflonker September 25, 2016
    View all my reviews (1)

    shopping made easy

    Recently ordered me some coffee capsules from takealot, and it's nice how they actually have stock of the goods i want, unlike certain other stores which take 1 week or more to ship. Great using the app also.

    Was this review helpful to you? 
    We have been a Takalot (Take 2) customer for more than 20 years. The last year our experience with them are very bad. Placing orders and pay for them, waiting for a few weeks and when you follow up sorry but out of stock and then refund your money. Check on the site the item is still available. Recently it was a bit better and with the last order I ordered and paid for and received a sms to state delivery will take place which then never took place and on phoning them it was an issue to get it sorted. Yesterday I order some stuff, paid for it and then received an sms that delivery will take place today. Order was received and on arrival at home discovered that only half of the order was in the parcel. When phoning them I was informed they have to escalate the order and have to investigate but to their records it was sent of to be delivered. The turn around time could not be given. I will never again order from Takealot. They have now lost a very loyal customer (20+ years). Their attitude so what there are far more customers that will buy from them. Losing one is not a big deal. Time that people start sending their complaints and put it on the web.
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    A. van der Lingen Reviewed by A. van der Lingen August 12, 2016
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    Half of an order received

    We have been a Takalot (Take 2) customer for more than 20 years. The last year our experience with them are very bad. Placing orders and pay for them, waiting for a few weeks and when you follow up sorry but out of stock and then refund your money. Check on the site the item is still available. Recently it was a bit better and with the last order I ordered and paid for and received a sms to state delivery will take place which then never took place and on phoning them it was an issue to get it sorted. Yesterday I order some stuff, paid for it and then received an sms that delivery will take place today. Order was received and on arrival at home discovered that only half of the order was in the parcel. When phoning them I was informed they have to escalate the order and have to investigate but to their records it was sent of to be delivered. The turn around time could not be given. I will never again order from Takealot. They have now lost a very loyal customer (20+ years). Their attitude so what there are far more customers that will buy from them. Losing one is not a big deal. Time that people start sending their complaints and put it on the web.

    Was this review helpful to you? 
    Outstanding customer service and delivery!
    I live in the USA and am visiting family in SA. In the US I always use Amazon because their deliver times and customer service are both great. The family here all use Takelot and told me about their super service. Firstly – returns: my grandson received a faulty disc, emailed Takealot and the next morning Fedex collected the disc and a replacement was delivered the following day. So … when I wanted to purchase a tablet, I was advised to try Takealot. I have ordered three items from them in the past week, all at different times, expecting to receive them within 4-6 working days. Each time the items arrived within 2 days. I ordered my last item on Wednesday at 11.33 pm and Fedex was at my gate on Friday 11.30am – 36 hours !!! I am astounded at this wonderful service. What can I say, Takealot beats Amazon hands down – if I could give them more than 5 stars, I most certainly would.
    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Reviewed by Erica Faught April 15, 2016

    Outstanding customer service and delivery!

    Outstanding customer service and delivery!
    I live in the USA and am visiting family in SA. In the US I always use Amazon because their deliver times and customer service are both great. The family here all use Takelot and told me about their super service. Firstly – returns: my grandson received a faulty disc, emailed Takealot and the next morning Fedex collected the disc and a replacement was delivered the following day. So … when I wanted to purchase a tablet, I was advised to try Takealot. I have ordered three items from them in the past week, all at different times, expecting to receive them within 4-6 working days. Each time the items arrived within 2 days. I ordered my last item on Wednesday at 11.33 pm and Fedex was at my gate on Friday 11.30am – 36 hours !!! I am astounded at this wonderful service. What can I say, Takealot beats Amazon hands down – if I could give them more than 5 stars, I most certainly would.

    Was this review helpful to you? 
    I love their daily deals! When ever i need to buy something I always look here first. Great deals and speedy delivery.
    Overall Rating 
     
    4.5
    Safety and security 
     
    5.0
    Reliablility 
     
    4.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    5.0
    Farhanah Reviewed by Farhanah January 01, 2016
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    Daily Deals

    I love their daily deals! When ever i need to buy something I always look here first. Great deals and speedy delivery.

    Was this review helpful to you? 
    What a fantastic online shopping experience!!! Not only do they have everything and anything, they have loads of specials and really good competitive prices!!! Their delivery is super fast and your parcel arrives in good condition. The safety and ease of checkout is magnificent. I really recommend this great site if you want to shop from the ease of your lounge - or your bedroom :-) Whatever you need you will find and if it is out of stock Takealot will let you know when stock is available.

    You do not have to worry about getting broken goods or goods that do not work as Takealot is guaranteed good quality products.
    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Jessica Reviewed by Jessica September 26, 2015
    View all my reviews (1)

    the best online shopping

    What a fantastic online shopping experience!!! Not only do they have everything and anything, they have loads of specials and really good competitive prices!!! Their delivery is super fast and your parcel arrives in good condition. The safety and ease of checkout is magnificent. I really recommend this great site if you want to shop from the ease of your lounge - or your bedroom :-) Whatever you need you will find and if it is out of stock Takealot will let you know when stock is available.

    You do not have to worry about getting broken goods or goods that do not work as Takealot is guaranteed good quality products.

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    On Monday morning ANOTHER parcel arrived at our home for my daughter - this time from Takealot.com. This evening she excitedly came to open her parcel - a broad good quality guitar strap which she been waiting for. I'm not sure whether it was confusion or disappointment on her face when she saw her "black strap" was brown. No-one contacted her to see whether brown was acceptable, her order clearly stated "black". I'm not sure whether she is going to just accept the brown strap or whether she is going to insist on getting the colour she ordered. I do know that if these online companies want to be successful, they need to provide the option their customer requests.
    Overall Rating 
     
    3.8
    Safety and security 
     
    4.0
    Reliablility 
     
    3.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    4.0
    Colin Reviewed by Colin July 29, 2015
    View all my reviews (1)

    Takealot.com

    On Monday morning ANOTHER parcel arrived at our home for my daughter - this time from Takealot.com. This evening she excitedly came to open her parcel - a broad good quality guitar strap which she been waiting for. I'm not sure whether it was confusion or disappointment on her face when she saw her "black strap" was brown. No-one contacted her to see whether brown was acceptable, her order clearly stated "black". I'm not sure whether she is going to just accept the brown strap or whether she is going to insist on getting the colour she ordered. I do know that if these online companies want to be successful, they need to provide the option their customer requests.

    Was this review helpful to you? 
    Sometimes I find the takealot.com website a little disorganised but price-wise - they're great. I often price electronics etc. on takealot and find that the price is always better. And their delivery is super speedy! If it's in stock, you'll have in a day or two which is the next best thing to buying it and having it straight away. So handy to have trusted online websites with good prices.

    Overall Rating 
     
    4.8
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    4.0
    Robyn Lea Brady Reviewed by Robyn Lea Brady July 20, 2015
    View all my reviews (1)

    Speedy delivery!

    Sometimes I find the takealot.com website a little disorganised but price-wise - they're great. I often price electronics etc. on takealot and find that the price is always better. And their delivery is super speedy! If it's in stock, you'll have in a day or two which is the next best thing to buying it and having it straight away. So handy to have trusted online websites with good prices.

    Was this review helpful to you? 
    My iPhone lightning cable has been acting up for weeks so I finally decided to just buy myself a new one and when I went into the iStore they were over R350 each! I was not impressed but I remembered seeing some on takealot.com a while ago so I took a look and found loads of third party options for far less than in the store. I was able to pay with my eBucks (thanks FNB) and the cable was delivered THE NEXT DAY! Talk about amazing service! Thanks guys for the speedy delivery. And my new cable works perfectly. Definitely a good buy.
    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Sinead Reviewed by Sinead May 16, 2015
    View all my reviews (1)

    amazing service!

    My iPhone lightning cable has been acting up for weeks so I finally decided to just buy myself a new one and when I went into the iStore they were over R350 each! I was not impressed but I remembered seeing some on takealot.com a while ago so I took a look and found loads of third party options for far less than in the store. I was able to pay with my eBucks (thanks FNB) and the cable was delivered THE NEXT DAY! Talk about amazing service! Thanks guys for the speedy delivery. And my new cable works perfectly. Definitely a good buy.

    Was this review helpful to you? 
    I think the size of takealot.com really helps me take alot. Keeping delivery costs down and customers happy really works for me.
    The daily deals section of their website is really something worth looking at :) Really like the different options for delivery - paying for how quick you need it. Definitely something other providers can learn from
    Overall Rating 
     
    4.5
    Safety and security 
     
    5.0
    Reliablility 
     
    4.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    4.0
    Robbie Reviewed by Robbie May 07, 2015
    View all my reviews (1)

    Better than all others.

    I think the size of takealot.com really helps me take alot. Keeping delivery costs down and customers happy really works for me.
    The daily deals section of their website is really something worth looking at :) Really like the different options for delivery - paying for how quick you need it. Definitely something other providers can learn from

    Was this review helpful to you? 
     
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