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Bonginkosi
Reviewed by Bonginkosi
 
5.0
Reviewed by Hilton Mookamedi
 
2.3
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Home Public Services Licensing Department Winkelspruit Licensing & Testing Station

Winkelspruit Licensing & Testing Station Hot

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Winkelspruit Licensing & Testing Station
 
2.8 (18 Reviews)

    Winkelspruit Licensing & Testing Station http://www.yowzit.com/za/licensing-department...
    Winkelspruit Licensing & Testing Station offers - Renewals of driver's license cards. Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hour...
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    Winkelspruit Licensing & Testing Station in Durban
    Winkelspruit Licensing & Testing Station offers - Renewals of driver's license cards.
    Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours, ratings, reviews & recommendations.

    Reviews for Winkelspruit Licensing & Testing Station

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    Average user rating from: 18 user(s)

    Overall Rating 
     
    2.8
    Quality of Information/ Advice 
     
    2.6  (18)
    Efficiency 
     
    3.0  (18)
    Professionalism 
     
    2.9  (18)
    Service 
     
    2.8  (18)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Efficiency
    • Professionalism
    • Service
    Comments
    No one answers the phone. Please advise if the offices are opened for driver's license renewals on a Saturday or Sunday in the month of September and October 2019.
    Please provide dates and times if they are opened for renewals.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Preetha Rugbur Reviewed by Preetha Rugbur September 11, 2019
    View all my reviews (1)

    Mrs

    No one answers the phone. Please advise if the offices are opened for driver's license renewals on a Saturday or Sunday in the month of September and October 2019.
    Please provide dates and times if they are opened for renewals.

    Was this review helpful to you? 
    Unable to get anyone to pick up the phone at the dept. Do you do motorcycle drivers tests?
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Reviewed by Dr.John Weehuizen March 06, 2019

    do you do motorcycle drivers tests?

    Unable to get anyone to pick up the phone at the dept. Do you do motorcycle drivers tests?

    Was this review helpful to you? 
    I applied for my license card in December and called in January and was told that there is a backlog in getting the cards.
    i have been trying to call the office and it is constantly engaged
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Stephen Moonsamy Reviewed by Stephen Moonsamy February 25, 2019
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    Cannot get hold of Winkelspruit Licensing Office

    I applied for my license card in December and called in January and was told that there is a backlog in getting the cards.
    i have been trying to call the office and it is constantly engaged

    Was this review helpful to you? 
    YOUR TELEPHONE NUMBER DOES NOT WORK OR EXCIST ???????????????????????????????
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Judy Reviewed by Judy February 21, 2019
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    Mrs

    YOUR TELEPHONE NUMBER DOES NOT WORK OR EXCIST ???????????????????????????????

    Was this review helpful to you? 
    They never answer their Telephone.

    the Ladies who test you for renewal of Drivers Licence, are on their WhatsApp while testing you.
    and they feel that they are doing you a FAVOUR. Least do they know that we the public pay their Salary. I hope that CCTV cameras be installed at the Testing Rooms..
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    A.Ismail Reviewed by A.Ismail January 31, 2019
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    Drivers Licence Renewal

    They never answer their Telephone.

    the Ladies who test you for renewal of Drivers Licence, are on their WhatsApp while testing you.
    and they feel that they are doing you a FAVOUR. Least do they know that we the public pay their Salary. I hope that CCTV cameras be installed at the Testing Rooms..

    Was this review helpful to you? 
    I renewed my licence over two months ago. I have yet to receive a text message informing me to collect my card. I believe there is an issue with cards on their side, and yet some people are able to collect theirs within weeks of renewal. As far as this issue is concerned, the department should be informing the public of any issues that may cause delay - very unprofessional! As for trying to call in, I have tried practically every number available, and I either get engaged tones, or absolutely no answer. Generally speaking, I find the attitude and service levels of this branch, as well as the department overall, thoroughly unprofessional devoid of any care towards the public.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Reviewed by J Parvess January 16, 2019

    Licence Card Renewal

    I renewed my licence over two months ago. I have yet to receive a text message informing me to collect my card. I believe there is an issue with cards on their side, and yet some people are able to collect theirs within weeks of renewal. As far as this issue is concerned, the department should be informing the public of any issues that may cause delay - very unprofessional! As for trying to call in, I have tried practically every number available, and I either get engaged tones, or absolutely no answer. Generally speaking, I find the attitude and service levels of this branch, as well as the department overall, thoroughly unprofessional devoid of any care towards the public.

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    MY FIANCE AND I WENT AND RENEWED OUR LICENSE TOGETHER IN OCTOBER. MY FIANCE HAS RECEIVED HIS LICENSE CARD IN NOVEMBER, I HAVE STILL NOT RECEIVED MINE. WHEN WE WENT TO THE OFFICE THEY SAY WE MUST CALL IN TO SEE IF THE CARD HAS ARRIVED. ITS SIMPLY IMPOSSIBLE TO CALL INTO THE WINKELSPRUIT INCENSING OFFICE. EVERY TIME THAT I HAVE TRIED ITS EITHER THE PHONE RINGS AND RINGS CONTINUOUSLY TILL IT CUTS OFF OR ITS CONTINUOUSLY ENGAGED AND TODAY AT 01.40PM WHEN I TRIED AGAIN SOMEONE PICKED UP THE CALL AND DROPPED IT WITHOUT EVEN SPEAKING. CAN SOME ONE PLEASE GIVE ME A NUMBER THAT ACTUALLY WORKS.

    A PILLAY
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    A Pillay Reviewed by A Pillay December 18, 2018
    Last updated: December 18, 2018
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    RENEWAL LICENCE CARD

    MY FIANCE AND I WENT AND RENEWED OUR LICENSE TOGETHER IN OCTOBER. MY FIANCE HAS RECEIVED HIS LICENSE CARD IN NOVEMBER, I HAVE STILL NOT RECEIVED MINE. WHEN WE WENT TO THE OFFICE THEY SAY WE MUST CALL IN TO SEE IF THE CARD HAS ARRIVED. ITS SIMPLY IMPOSSIBLE TO CALL INTO THE WINKELSPRUIT INCENSING OFFICE. EVERY TIME THAT I HAVE TRIED ITS EITHER THE PHONE RINGS AND RINGS CONTINUOUSLY TILL IT CUTS OFF OR ITS CONTINUOUSLY ENGAGED AND TODAY AT 01.40PM WHEN I TRIED AGAIN SOMEONE PICKED UP THE CALL AND DROPPED IT WITHOUT EVEN SPEAKING. CAN SOME ONE PLEASE GIVE ME A NUMBER THAT ACTUALLY WORKS.

    A PILLAY

    Was this review helpful to you? 
    Well went there in May got it done quiet quick was there by 7am and by 9h30 was out...and the staff were quiet faster and know what they are doing.But now have a problem never got sms notification almost 3rd month.I tried to call with no luck at all i don't wanna risk going there an i don't get it.
    Overall Rating 
     
    3.8
    Quality of Information/ Advice 
     
    3.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    4.0
    Noxolo Sikhakhane Reviewed by Noxolo Sikhakhane July 19, 2018
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    RENEWAL LICENCE

    Well went there in May got it done quiet quick was there by 7am and by 9h30 was out...and the staff were quiet faster and know what they are doing.But now have a problem never got sms notification almost 3rd month.I tried to call with no luck at all i don't wanna risk going there an i don't get it.

    Was this review helpful to you? 
    My son and I applied for our new drivers licences at Winkelspruit at the same time. In the interim he had a bad scooter accident and was in rehab for 3 months. When I collected my licence, I asked for his as well having his I.D. and letter from them with the date of collection in my possession. By the way, we never did receive an sms telling us our licences were ready. The woman behind the counter was very rude and said I must have a letter from my son before they'll give me his licence! I explained that he was in hospital and she asked "why does he need his licence then?" Duh! We went at 0630 on a Saturday morning and besides an issue with them not being able to read my fingerprints, it was quite quick and we were out by 0915.
    Overall Rating 
     
    3.3
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    3.0
    Professionalism 
     
    3.0
    Service 
     
    3.0
    L Jacklin Reviewed by L Jacklin January 04, 2018
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    Collection of incapacitated son's licence

    My son and I applied for our new drivers licences at Winkelspruit at the same time. In the interim he had a bad scooter accident and was in rehab for 3 months. When I collected my licence, I asked for his as well having his I.D. and letter from them with the date of collection in my possession. By the way, we never did receive an sms telling us our licences were ready. The woman behind the counter was very rude and said I must have a letter from my son before they'll give me his licence! I explained that he was in hospital and she asked "why does he need his licence then?" Duh! We went at 0630 on a Saturday morning and besides an issue with them not being able to read my fingerprints, it was quite quick and we were out by 0915.

    Was this review helpful to you? 
    hi - I have recently received my new License fm Winklespruit and it has been Lost - can a new one be reissued on my ID no or do have to go thro the whole process again ?

    thank you
    Susanne Wright
    083 724 2296
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Susanne Wright Reviewed by Susanne Wright November 20, 2017
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    Reissue of Lisence

    hi - I have recently received my new License fm Winklespruit and it has been Lost - can a new one be reissued on my ID no or do have to go thro the whole process again ?

    thank you
    Susanne Wright
    083 724 2296

    Was this review helpful to you? 
    I called ahead to make sure that I had everything I needed. If I hadn't done that I'd probably have been back 2 or 3 times because I didn't have passport photo's or something. The waiting area is outside & was pretty cold in Winter. There was a wait but it wasn't too long. The staff were helpful but not overly so. All in all it was an okay experience!
    Overall Rating 
     
    2.5
    Quality of Information/ Advice 
     
    2.0
    Efficiency 
     
    4.0
    Professionalism 
     
    2.0
    Service 
     
    2.0
    Gary Laight Reviewed by Gary Laight September 12, 2016
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    Not the worst service in the world

    I called ahead to make sure that I had everything I needed. If I hadn't done that I'd probably have been back 2 or 3 times because I didn't have passport photo's or something. The waiting area is outside & was pretty cold in Winter. There was a wait but it wasn't too long. The staff were helpful but not overly so. All in all it was an okay experience!

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    If people consider the staff asrude at RTI WINKLESPRUIT put yourself in their shoes. RTI WINKLESPRUIT is run by government and the licensing is done by the municipality... although they are on the same grounds, they are not connected in any way. It is like phoning Game in Galleria and asking them about Checkers specials... They even have an answering service asking people to call the municipality. RTI does not know how the municipality operates and cannot answer queries for them...
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Melissa Reviewed by Melissa August 31, 2016
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    Miss

    If people consider the staff asrude at RTI WINKLESPRUIT put yourself in their shoes. RTI WINKLESPRUIT is run by government and the licensing is done by the municipality... although they are on the same grounds, they are not connected in any way. It is like phoning Game in Galleria and asking them about Checkers specials... They even have an answering service asking people to call the municipality. RTI does not know how the municipality operates and cannot answer queries for them...

    Was this review helpful to you? 
    This number is not for drivers licesnsing and instead it is for RTI WINKLESPRUIT who are Traffic Police ONLY!!!
    Overall Rating 
     
    4.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Melissa Reviewed by Melissa August 31, 2016
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    Miss

    This number is not for drivers licesnsing and instead it is for RTI WINKLESPRUIT who are Traffic Police ONLY!!!

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    SO...I called the number listed on the net for Winkelspruit this morning for enquiries about learners/licence. The telephone prompt was to dial the eThekwini municipality and since they haven't answered for the past 2 hours I decide to call the road traffic department politely asking if there is any way they could assist in the information I needed or transfer the call since they are one company just different departments, my query was a simple request of the closing times, but if the rude woman would just shut her mouth instead of ranting and listen maybe it would've been a quick 1 minute call leaving both of us to happily continue with our day...INSTEAD she screams and tells me that was the wrong department...DUUUUUUUUR! that is what I said when she answered, that I knew it was the wrong line, but would like some HELP. seemed too much to just assist. what ever happened to customer service? gee wiz! this is pathetic. I did not want to take half day from work to get there only to find out they are closed, hence my reason for the call. don't have people that have no telephone etiquette or patience to answer the phone in a company if they cannot.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Cheyenne Reviewed by Cheyenne July 08, 2016
    Last updated: July 08, 2016
    View all my reviews (1)

    Rude unproffesional staff!

    SO...I called the number listed on the net for Winkelspruit this morning for enquiries about learners/licence. The telephone prompt was to dial the eThekwini municipality and since they haven't answered for the past 2 hours I decide to call the road traffic department politely asking if there is any way they could assist in the information I needed or transfer the call since they are one company just different departments, my query was a simple request of the closing times, but if the rude woman would just shut her mouth instead of ranting and listen maybe it would've been a quick 1 minute call leaving both of us to happily continue with our day...INSTEAD she screams and tells me that was the wrong department...DUUUUUUUUR! that is what I said when she answered, that I knew it was the wrong line, but would like some HELP. seemed too much to just assist. what ever happened to customer service? gee wiz! this is pathetic. I did not want to take half day from work to get there only to find out they are closed, hence my reason for the call. don't have people that have no telephone etiquette or patience to answer the phone in a company if they cannot.

    Was this review helpful to you? 
    I have been renewing my car licence here for as long as I can remember and I have not once had a problem. Staff are professional and efficient and one has to remember that no matter where you go you will wait in a queue so be prepared and take a book with. If you do not work and can get there later in the morning, there will not be much of a queue. It is all in the timing. I have absolutely no complaints whatsoever after having been here numerous times and always been treated with respect.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Gloria Strydom Reviewed by Gloria Strydom June 30, 2015
    View all my reviews (1)

    Impressed

    I have been renewing my car licence here for as long as I can remember and I have not once had a problem. Staff are professional and efficient and one has to remember that no matter where you go you will wait in a queue so be prepared and take a book with. If you do not work and can get there later in the morning, there will not be much of a queue. It is all in the timing. I have absolutely no complaints whatsoever after having been here numerous times and always been treated with respect.

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