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Rayton Licensing & Testing Station Hot

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Rayton Licensing & Testing Station
 
1.8 (16 Reviews)

    Rayton Licensing & Testing Station http://www.yowzit.com/za/licensing-department...
    Rayton Licensing & Testing Station offers - Renewals of driver's license cards. Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours, rati...
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    Rayton Licensing & Testing Station in Pretoria
    Rayton Licensing & Testing Station offers - Renewals of driver's license cards. Registration and licensing of motor vehicles and related services. Get the contact details, address, opening hours, ratings, reviews & recommendations.

    Reviews for Rayton Licensing & Testing Station

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    Average user rating from: 16 user(s)

    Overall Rating 
     
    1.8
    Quality of Information/ Advice 
     
    1.8  (16)
    Efficiency 
     
    1.7  (16)
    Professionalism 
     
    1.8  (16)
    Service 
     
    1.8  (16)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Efficiency
    • Professionalism
    • Service
    Comments
    When you phone the City of Tshwane because that is the number given on the website, then you are given another number but when you phone that number is rings until the phone dies........ POOR SERVICE!!!!
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Estell White Reviewed by Estell White December 22, 2016
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    NO ANSWERING OF PHONES

    When you phone the City of Tshwane because that is the number given on the website, then you are given another number but when you phone that number is rings until the phone dies........ POOR SERVICE!!!!

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    To start my test off -she was 15 minutes late and then she pitches up in no uniform with a cup of coffee and nails long enough to reach the tip of Africa. She was so rude, disrespectful and arrogant. To top it all off she was on Facebook the entire time I was doing my parking not even looking at anything but yet she saw enough to fail me. Cynthia you are thee worst "traffic cop" I have come across.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Erin Reviewed by Erin November 15, 2016
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    Cynthia the worst traffic cop

    To start my test off -she was 15 minutes late and then she pitches up in no uniform with a cup of coffee and nails long enough to reach the tip of Africa. She was so rude, disrespectful and arrogant. To top it all off she was on Facebook the entire time I was doing my parking not even looking at anything but yet she saw enough to fail me. Cynthia you are thee worst "traffic cop" I have come across.

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    I have been trying to contact Rayton for a couple of weeks and no answer. I have been waiting for my licence for the last 2 months, if not more. It was suppose to take 4-6 weeks. Useless
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    D Kruger Reviewed by D Kruger November 11, 2016
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    Useless

    I have been trying to contact Rayton for a couple of weeks and no answer. I have been waiting for my licence for the last 2 months, if not more. It was suppose to take 4-6 weeks. Useless

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    I applied for my driver's licence. I gave an original letter to a friend to collect my licence on my behalf, a certified colour copy of my ID as well as the original receipt. She went there 3 times to collect my licence for me and EVERY time they need something else. The latest, today, they need the original letter certified!!!! How do you certify the ORIGINAL letter. She also gave them a certified copy her ID, that was not good enough, it should be a colour copy of her ID. Please give the public a list of what you need the first time, then they do not have to go back time and time again.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Ilse Taylor Reviewed by Ilse Taylor November 09, 2016
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    Collection of drivers licence on behalf of some-one else

    I applied for my driver's licence. I gave an original letter to a friend to collect my licence on my behalf, a certified colour copy of my ID as well as the original receipt. She went there 3 times to collect my licence for me and EVERY time they need something else. The latest, today, they need the original letter certified!!!! How do you certify the ORIGINAL letter. She also gave them a certified copy her ID, that was not good enough, it should be a colour copy of her ID. Please give the public a list of what you need the first time, then they do not have to go back time and time again.

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    Trying since last Thursday at hour intervals. No one answers the phone!
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Johan Booysen Reviewed by Johan Booysen October 10, 2016
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    No Answer of Telephone

    Trying since last Thursday at hour intervals. No one answers the phone!

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    I have been trying to call for more than a week nobody answer phones
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Reviewed by Annetjie October 10, 2016

    No service - Nobody answer phones

    I have been trying to call for more than a week nobody answer phones

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    I renewed my license on 10th December 2015 and given that I am staying in Namibia I want to send a friend to collect it for me. May I know what is required so that I can give all the necessary document to the friend of mine

    Regards

    Jethro
    Overall Rating 
     
    4.5
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    5.0
    Jethro Zuwarimwe Reviewed by Jethro Zuwarimwe August 01, 2016
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    Collection of My Renewed Driver's License

    I renewed my license on 10th December 2015 and given that I am staying in Namibia I want to send a friend to collect it for me. May I know what is required so that I can give all the necessary document to the friend of mine

    Regards

    Jethro

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    I applied for a new driver's licence at Rayton Licensing Department on 26 January 2016. I have not heard a word since. i have phoned repeatedly and also emailed the address provided. Of the given telephone numbers, one is non-existent; one rings but no one answers and the other seems permanently engaged.
    I was impressed with the staff who handled my papers, but this seems an inordinate time to have to wait.
    I will be out of the country for July and August, so and my temporary licence will expire while I am away. It is all very concerning.

    Overall Rating 
     
    2.0
    Quality of Information/ Advice 
     
    3.0
    Efficiency 
     
    1.0
    Professionalism 
     
    3.0
    Service 
     
    1.0
    EH Stewart Reviewed by EH Stewart May 09, 2016
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    Still waiting from 26 January 2016

    I applied for a new driver's licence at Rayton Licensing Department on 26 January 2016. I have not heard a word since. i have phoned repeatedly and also emailed the address provided. Of the given telephone numbers, one is non-existent; one rings but no one answers and the other seems permanently engaged.
    I was impressed with the staff who handled my papers, but this seems an inordinate time to have to wait.
    I will be out of the country for July and August, so and my temporary licence will expire while I am away. It is all very concerning.

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    When I had to renew my driver's license in March 2016, I had good, speedy and efficient service at Rayton. Thank you very much!
    Overall Rating 
     
    4.8
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Estelle Nieuwoudt Reviewed by Estelle Nieuwoudt May 05, 2016
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    Mrs

    When I had to renew my driver's license in March 2016, I had good, speedy and efficient service at Rayton. Thank you very much!

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    I really got a great customer service in Rayton Licensing and Testing Station. I have done filling of the form, Eye testing and payment within 20 minutes of my arrival there. I appreciate the service they have provided me.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Sipho Reviewed by Sipho February 26, 2016
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    Perfect Customer Service

    I really got a great customer service in Rayton Licensing and Testing Station. I have done filling of the form, Eye testing and payment within 20 minutes of my arrival there. I appreciate the service they have provided me.

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    still waiting to receive the licence from April 2015

    Myrtle Robertson
    [email protected]
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Myrtle Robertson Reviewed by Myrtle Robertson December 22, 2015
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    still waiting

    still waiting to receive the licence from April 2015

    Myrtle Robertson
    [email protected]

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    My son and daughter in law applied for their licenses in April. To date not heard from them. When I try to phone either the number is engaged or the number is not available, try again later. Both live overseas and I have to collect for them but to ride out to Rayton from Pretoria just to find out not ready or already destroyed is a waste of time and money. Come on people do your jobs!!!!!! Answer your phones and remember Mr Public is the the one paying your salary.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Charmain Reviewed by Charmain October 20, 2015
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    Charmain

    My son and daughter in law applied for their licenses in April. To date not heard from them. When I try to phone either the number is engaged or the number is not available, try again later. Both live overseas and I have to collect for them but to ride out to Rayton from Pretoria just to find out not ready or already destroyed is a waste of time and money. Come on people do your jobs!!!!!! Answer your phones and remember Mr Public is the the one paying your salary.

    Was this review helpful to you? 
    I've received good service from the Rayton License Department in the past, but I was TOTALLY SHOCKED at the treatment I've recently received from one of the staff members there! I know there are good people working at the Rayton License Department and not everybody has the same attitude towards customers, but one of the ladies at the eye test division should never work with the public!!! RUDE and NO COMMUNICATION SKILLS! She did not acknowledge me when I've greeted her, yelled instructions at me with no proper explanation on how the eye test machine works and talking to bystanders on the top of her voice while she's testing my eyes - SO DISRESPECTFUL!!! I’ve felt like taking a shower after renewing my drivers licence, only because she treated me like poop!! Everybody should be treated with respect, what happened to customer service? We only renew our drivers licences once every five years. Things constantly changes, so in my opinion there should be structure and people to guide you through the process. Just my opinion!
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Not going to change anything Reviewed by Not going to change anything July 27, 2015
    Last updated: July 27, 2015
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    Drivers License Renewal

    I've received good service from the Rayton License Department in the past, but I was TOTALLY SHOCKED at the treatment I've recently received from one of the staff members there! I know there are good people working at the Rayton License Department and not everybody has the same attitude towards customers, but one of the ladies at the eye test division should never work with the public!!! RUDE and NO COMMUNICATION SKILLS! She did not acknowledge me when I've greeted her, yelled instructions at me with no proper explanation on how the eye test machine works and talking to bystanders on the top of her voice while she's testing my eyes - SO DISRESPECTFUL!!! I’ve felt like taking a shower after renewing my drivers licence, only because she treated me like poop!! Everybody should be treated with respect, what happened to customer service? We only renew our drivers licences once every five years. Things constantly changes, so in my opinion there should be structure and people to guide you through the process. Just my opinion!

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    My daughter went for her learners on the 10th of July. The Instucture was on her phone the whole time. And then my daughter asked her to put it on silence. But she did not and later was talking on the phone.

    She did not pass with 1 point and she did know her work. Why is so many people failing with 1 point???



    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Adri Reviewed by Adri July 11, 2015
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    Learners test

    My daughter went for her learners on the 10th of July. The Instucture was on her phone the whole time. And then my daughter asked her to put it on silence. But she did not and later was talking on the phone.

    She did not pass with 1 point and she did know her work. Why is so many people failing with 1 point???



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    Difficult to rate because NOTHING of the kind exists. I have paid for a temporary licence once. Now, its about to lapse, and no notification of the actual new licence. Is this renewal system just another way to tax LEGAL drivers????
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Colleen Reviewed by Colleen May 18, 2015
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    RENEWAL OF DRIVERS LISENCE

    Difficult to rate because NOTHING of the kind exists. I have paid for a temporary licence once. Now, its about to lapse, and no notification of the actual new licence. Is this renewal system just another way to tax LEGAL drivers????

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