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Reviewed by Evelyn
 
2.5
Krishnee
Reviewed by Krishnee
 
4.0
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Home Public Service Home Affairs Home Affairs (Centurion)

Home Affairs (Centurion) Hot

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2.4 (19 Reviews)

    Home Affairs (Centurion) http://www.yowzit.com/za/home-affairs/6938-ho...
    Home Affairs Centurion is located in the Jacaranda City, Pretoria and offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Afr...
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    Home Affairs Centurion is located in the Jacaranda City, Pretoria and offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments of Home Affairs Centurion's core functions are: 1. Civic Services: Maintaining the National Population Register (NPR), Managing the birth, marriage and death records, Determining and granting citizenship, Issuing travel documents and passports, Issuing identity documents (ID).
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    Average user rating from: 19 user(s)

    Overall Rating 
     
    2.4
    Quality of Information/ Advice 
     
    2.6  (19)
    Efficiency 
     
    2.5  (19)
    Professionalism 
     
    2.1  (19)
    Service 
     
    2.5  (19)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Efficiency
    • Professionalism
    • Service
    Comments
    Please can someone let me know how long it normally takes to receive my marriage certificate after it has been submitted?

    The pastor delivered the documents 09/09/2014 and my status still shows "single"

    How will I know if something is wrong?
    Overall Rating 
     
    2.0
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    1.0
    Professionalism 
     
    2.0
    Service 
     
    1.0
    Claudene Reviewed by Claudene October 17, 2014
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    Marriage Certificate

    Please can someone let me know how long it normally takes to receive my marriage certificate after it has been submitted?

    The pastor delivered the documents 09/09/2014 and my status still shows "single"

    How will I know if something is wrong?

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    I submitted my permanent residence certificate in December 2013 for verification at Springs regional office, and up to this day nothing has been done. They said l can't apply for an ID before the verification process which has taken 11 months now. I wish someone could help, l am so disappointed.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Thomas Mawamba Reviewed by Thomas Mawamba October 09, 2014
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    11 Months and still waiting for permanent resdience verification

    I submitted my permanent residence certificate in December 2013 for verification at Springs regional office, and up to this day nothing has been done. They said l can't apply for an ID before the verification process which has taken 11 months now. I wish someone could help, l am so disappointed.

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    Can I collect my sons ID he is 17 and I have his birth certificate?
    Overall Rating 
     
    4.3
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    4.0
    Professionalism 
     
    3.0
    Service 
     
    5.0
    Vera Reviewed by Vera August 15, 2014
    Last updated: August 15, 2014
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    Collect

    Can I collect my sons ID he is 17 and I have his birth certificate?

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    Tellephone numbers is wrong - and you will wait for your passport for six months or maybe longer.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Rolien Reviewed by Rolien August 13, 2014
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    Service Non excistent

    Tellephone numbers is wrong - and you will wait for your passport for six months or maybe longer.

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    worst ever but only what u expect
    Overall Rating 
     
    1.3
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    2.0
    hendrik Reviewed by hendrik June 23, 2014
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    nope

    worst ever but only what u expect

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    After spending more than 3 hours at the Centurion Home Affairs site to apply for a passport renewal on 12 December 2013 (staff not to eager to assist), I have still have not received it yet (2 June 2014). The "Home Affairs: Check Status" app indicates that the application was received and is still in process - this after close to 6 months.

    Pathetic service!!!!!
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Chris Labuschagne Reviewed by Chris Labuschagne June 02, 2014
      -   View all my reviews (1)

    6 months for passport renewal

    After spending more than 3 hours at the Centurion Home Affairs site to apply for a passport renewal on 12 December 2013 (staff not to eager to assist), I have still have not received it yet (2 June 2014). The "Home Affairs: Check Status" app indicates that the application was received and is still in process - this after close to 6 months.

    Pathetic service!!!!!

    Was this review helpful to you? 
    Can anyone please tell me if you can get married at HA Centurion? TIA
    Overall Rating 
     
    3.0
    Quality of Information/ Advice 
     
    3.0
    Efficiency 
     
    3.0
    Professionalism 
     
    3.0
    Service 
     
    3.0
    Rogien Reviewed by Rogien March 19, 2014
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    Marriages

    Can anyone please tell me if you can get married at HA Centurion? TIA

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    I have now been waiting for the copy of my fathers unabridged birth cerificate from 5 February 2013
    till today 13 fbruary 2014 ONE YEAR
    I flew to South Africa specially to collect BUTTTT still NOTHING happened
    HOW IS THIS POSSIBLE???????
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Helmin Geyser Krosch Reviewed by Helmin Geyser Krosch February 13, 2014
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    certificates

    I have now been waiting for the copy of my fathers unabridged birth cerificate from 5 February 2013
    till today 13 fbruary 2014 ONE YEAR
    I flew to South Africa specially to collect BUTTTT still NOTHING happened
    HOW IS THIS POSSIBLE???????

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    We would to express a positive comment on our good experience of excellent service from the gate to our exit. The staff was friendly, helpful, professional.
    Thank you for making this easy for us.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Daniel du Plessis Reviewed by Daniel du Plessis December 05, 2013
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    Excellent service

    We would to express a positive comment on our good experience of excellent service from the gate to our exit. The staff was friendly, helpful, professional.
    Thank you for making this easy for us.

    Was this review helpful to you? 
    I was tossed from one lady to another and all three had differing answers. It took us two hours to find out a letter that IS on the SYSTEM is still in Pretoria and they cant do anything about it. ive been to Pretoria adn they have sent me back to Centurion for the manger to call them to reissue the lost letter!!! Bollocks service
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Alinaitwe Richard Reviewed by Alinaitwe Richard December 02, 2013
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    PATHETIC SERVICE AND ADVICE

    I was tossed from one lady to another and all three had differing answers. It took us two hours to find out a letter that IS on the SYSTEM is still in Pretoria and they cant do anything about it. ive been to Pretoria adn they have sent me back to Centurion for the manger to call them to reissue the lost letter!!! Bollocks service

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    PATHETIC SERVICE. Have to sign in. Person to sign out to stipulate
    that you left the premisses...ON LUNCH
    NO ELECTRICITY
    EMPLOYEES DIFFERS IN ADVICE. STOOD IN LOOOONG ROWS ADVICE WRONGLY
    PATEHETIC WONT GO THERE IN MY WHOLE LIFE AGAIN.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    OLIVE Reviewed by OLIVE October 29, 2013
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    HOME AFFAIRS CENTURION SERVIC SUCKS!!!!!!

    PATHETIC SERVICE. Have to sign in. Person to sign out to stipulate
    that you left the premisses...ON LUNCH
    NO ELECTRICITY
    EMPLOYEES DIFFERS IN ADVICE. STOOD IN LOOOONG ROWS ADVICE WRONGLY
    PATEHETIC WONT GO THERE IN MY WHOLE LIFE AGAIN.

    Was this review helpful to you? 
    Please display a working telephone number.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Candice Reviewed by Candice October 21, 2013
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    Telephone numbers do not work

    Please display a working telephone number.

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    Can not get through on telephone number
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Jozua Reviewed by Jozua September 10, 2013
      -   View all my reviews (1)

    Did not answer phone or stay engage

    Can not get through on telephone number

    Was this review helpful to you? 
    I recently had to apply for a passport and temporary passport. Went in on a very busy Saterday morning. There was more than enough seating so when I had to stand in a queue it was not for very long. The staff were efficient, patient and friendly. I was in and out within an hour.

    Upon collection of my temporary passport that very next Wednesday, I found the same level of service. When something went slow, it was due to a difficult customer who did not bring the correct documents. I was still out in under an hour.

    Great service, keep up the good work.
    Overall Rating 
     
    4.5
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    5.0
    Professionalism 
     
    4.0
    Service 
     
    5.0
    Ryan Swanepoel Reviewed by Ryan Swanepoel August 21, 2013
      -   View all my reviews (1)

    Quick and Painless

    I recently had to apply for a passport and temporary passport. Went in on a very busy Saterday morning. There was more than enough seating so when I had to stand in a queue it was not for very long. The staff were efficient, patient and friendly. I was in and out within an hour.

    Upon collection of my temporary passport that very next Wednesday, I found the same level of service. When something went slow, it was due to a difficult customer who did not bring the correct documents. I was still out in under an hour.

    Great service, keep up the good work.

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    I recently had to replace my ID book due to theft. What a pleasant surprise! Super efficient staff, excellent and friendly service, and a great experience. My new ID arrived in short order, and it took all of 5 minutes to collect!

    Great job!
    Overall Rating 
     
    4.8
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Stephanie Oliver Reviewed by Stephanie Oliver August 20, 2013
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    Thanks for the great service

    I recently had to replace my ID book due to theft. What a pleasant surprise! Super efficient staff, excellent and friendly service, and a great experience. My new ID arrived in short order, and it took all of 5 minutes to collect!

    Great job!

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