Yowzit for Government

  
Register

or

Log in

Log in

Jenny
Reviewed by Jenny
 
2.5
Reviewed by sine
 
3.3
More..
Home Public Service Home Affairs Home Affairs (Centurion)

Home Affairs (Centurion) Hot

http://www.yowzit.com/za/media/reviews/photos/thumbnail/250x125s/14/fb/bb/Home-Affairs-52-1422621959.jpg
Home Affairs (Centurion)
 
2.3 (27 Reviews)

    Home Affairs (Centurion) http://www.yowzit.com/za/home-affairs/6938-ho...
    Yowzit – Department of Home Affairs Centurion – Your One–Stop Shopping Official Spot.   The Department of Home Affairs Centurion is conveniently situated in Pretoria, offering anoverabundance o...
    ADD A REVIEW
    28745   2   0   1
    Yowzit – Department of Home Affairs Centurion – Your One–Stop Shopping Official Spot.   The Department of Home Affairs Centurion is conveniently situated in Pretoria, offering anoverabundance of essential civil services to South African citizens and foreigners from all walks of life.   Visiting our page will offer important information including the address, opening hours, longitude and latitude, maps as well as pictures.
    More ↓

    User reviews

    View more reviews

    Average user rating from: 27 user(s)

    Overall Rating 
     
    2.3
    Quality of Information/ Advice 
     
    2.4  (27)
    Efficiency 
     
    2.3  (27)
    Professionalism 
     
    2.1  (27)
    Service 
     
    2.5  (27)
    Already have an account?
    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Efficiency
    • Professionalism
    • Service
    Comments
    Really bad service. People standing in street waiting for hours to be helped. Only two people inside helping, no manager that can assist.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    D Roux Reviewed by D Roux July 16, 2015
    Last updated: July 16, 2015
    View all my reviews (1)

    Centurion home affairs

    Really bad service. People standing in street waiting for hours to be helped. Only two people inside helping, no manager that can assist.

    Was this review helpful to you? 
    • I would also like to know, Centurion Home Affairs is a joke!!!!! I've applied for my daughters unabridged birth Certificate in October 2014 , have made the following calls, 17/03/15 15:10PM, 04/04/15 12:06PM, 07/05/15 1:28PM, 15/05/15 10:09AM. 26/05/2015 11:16AM spoke to Call Centre manager Nveli (who promised to give me a call in 48 hours with an update on what the hell is going on) NO CALL!!!, 02/06/15 14:14PM spoke to Moketsi, same thing no call back, 25/06/15 10:13AM and still NO BIRTH CERTIFICATE. HOW IS IT AT OTHER DEPARTMENTS PEOPLE GET THE CERTIFICATES WITHIN 3 WEEKS I HAVE BEEN WAITING NOW 8 MONTHS AND STILL NOTHING. how the hell do they expect people to travel with their new regulations or apply for passports if they can't even get the basics right!!! and no one at Centurion picks up a telephone, it just rings and rings and rings!!!!!!!!! and no use to go there either you have to stand in a queue the entire day just to be told, sorry we are now closed, come back tomorrow!!!
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    jacqui Reviewed by jacqui June 25, 2015
    View all my reviews (1)

    Worst Department ever!!!!

    • I would also like to know, Centurion Home Affairs is a joke!!!!! I've applied for my daughters unabridged birth Certificate in October 2014 , have made the following calls, 17/03/15 15:10PM, 04/04/15 12:06PM, 07/05/15 1:28PM, 15/05/15 10:09AM. 26/05/2015 11:16AM spoke to Call Centre manager Nveli (who promised to give me a call in 48 hours with an update on what the hell is going on) NO CALL!!!, 02/06/15 14:14PM spoke to Moketsi, same thing no call back, 25/06/15 10:13AM and still NO BIRTH CERTIFICATE. HOW IS IT AT OTHER DEPARTMENTS PEOPLE GET THE CERTIFICATES WITHIN 3 WEEKS I HAVE BEEN WAITING NOW 8 MONTHS AND STILL NOTHING. how the hell do they expect people to travel with their new regulations or apply for passports if they can't even get the basics right!!! and no one at Centurion picks up a telephone, it just rings and rings and rings!!!!!!!!! and no use to go there either you have to stand in a queue the entire day just to be told, sorry we are now closed, come back tomorrow!!!

    Was this review helpful to you? 
    The service is good and we don't wait that long is better that other home affairs,I live in midrand and there's no Home affrais and the best and quick one is in centurion,my ID took only 8 days after changing to my maiden name.
    I'm currently waiting for my passport that I've applied on the 25/03/2015
    Receipt:16543379 I haven't received a call nor an sms to say I must come collect ,it was said it takes 6 weeks but it's more than that.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Jacqueline Makhubo Reviewed by Jacqueline Makhubo May 30, 2015
    View all my reviews (1)

    Passport application

    The service is good and we don't wait that long is better that other home affairs,I live in midrand and there's no Home affrais and the best and quick one is in centurion,my ID took only 8 days after changing to my maiden name.
    I'm currently waiting for my passport that I've applied on the 25/03/2015
    Receipt:16543379 I haven't received a call nor an sms to say I must come collect ,it was said it takes 6 weeks but it's more than that.

    Was this review helpful to you? 
    i have applied for my passport @ home affairs centurion on 6/03/2015 up until now i haven't received my passport, still waiting. 6-8 weeks has passed. the service there is very poor you wait for too long in the queues just to get in.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    ingy Reviewed by ingy May 12, 2015
    View all my reviews (1)

    bad service

    i have applied for my passport @ home affairs centurion on 6/03/2015 up until now i haven't received my passport, still waiting. 6-8 weeks has passed. the service there is very poor you wait for too long in the queues just to get in.

    Was this review helpful to you? 
    Waited in loonng Q for over three hrs tis morning at Centurion office. And with no prior notice all thosr still in Q were told to leave at 12:00. I do not mind the wait; but surely as customers one should be informed that Q will be closed-off at certain time. Not nice experience when one is with small kids & in rain.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Joy Serobatse Reviewed by Joy Serobatse April 18, 2015
    View all my reviews (1)

    Mrs

    Waited in loonng Q for over three hrs tis morning at Centurion office. And with no prior notice all thosr still in Q were told to leave at 12:00. I do not mind the wait; but surely as customers one should be informed that Q will be closed-off at certain time. Not nice experience when one is with small kids & in rain.

    Was this review helpful to you? 
    The service is good and friendly but wait far too long in ques
    Overall Rating 
     
    4.0
    Quality of Information/ Advice 
     
    3.0
    Efficiency 
     
    3.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Este van Aswegen Reviewed by Este van Aswegen March 24, 2015
    View all my reviews (1)

    wait too long

    The service is good and friendly but wait far too long in ques

    Was this review helpful to you? 
    Ok so we had to go to get our passports for our kids. They wait was long but we managed to get our things done.

    Staff was pleasant and directed us to correct places. Less seating outside but once inside it was ok.

    We also received our passports in good time
    Overall Rating 
     
    3.0
    Quality of Information/ Advice 
     
    3.0
    Efficiency 
     
    3.0
    Professionalism 
     
    2.0
    Service 
     
    4.0
    Lee-Ann Pillay Reviewed by Lee-Ann Pillay March 22, 2015
    View all my reviews (1)

    Satisfied

    Ok so we had to go to get our passports for our kids. They wait was long but we managed to get our things done.

    Staff was pleasant and directed us to correct places. Less seating outside but once inside it was ok.

    We also received our passports in good time

    Was this review helpful to you? 
    can sumeone please call me on 012 323 0670 its urgent i would like some information . the telephones are not working.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    shehnaaz Reviewed by shehnaaz December 15, 2014
    View all my reviews (1)

    mrs

    can sumeone please call me on 012 323 0670 its urgent i would like some information . the telephones are not working.

    Was this review helpful to you? 
    Please can someone let me know how long it normally takes to receive my marriage certificate after it has been submitted?

    The pastor delivered the documents 09/09/2014 and my status still shows "single"

    How will I know if something is wrong?
    Overall Rating 
     
    2.0
    Quality of Information/ Advice 
     
    4.0
    Efficiency 
     
    1.0
    Professionalism 
     
    2.0
    Service 
     
    1.0
    Claudene Reviewed by Claudene October 17, 2014
    View all my reviews (1)

    Marriage Certificate

    Please can someone let me know how long it normally takes to receive my marriage certificate after it has been submitted?

    The pastor delivered the documents 09/09/2014 and my status still shows "single"

    How will I know if something is wrong?

    Was this review helpful to you? 
    I submitted my permanent residence certificate in December 2013 for verification at Springs regional office, and up to this day nothing has been done. They said l can't apply for an ID before the verification process which has taken 11 months now. I wish someone could help, l am so disappointed.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Thomas Mawamba Reviewed by Thomas Mawamba October 09, 2014
    View all my reviews (1)

    11 Months and still waiting for permanent resdience verification

    I submitted my permanent residence certificate in December 2013 for verification at Springs regional office, and up to this day nothing has been done. They said l can't apply for an ID before the verification process which has taken 11 months now. I wish someone could help, l am so disappointed.

    Was this review helpful to you? 
    Can I collect my sons ID he is 17 and I have his birth certificate?
    Overall Rating 
     
    4.3
    Quality of Information/ Advice 
     
    5.0
    Efficiency 
     
    4.0
    Professionalism 
     
    3.0
    Service 
     
    5.0
    Vera Reviewed by Vera August 15, 2014
    Last updated: August 15, 2014
    View all my reviews (1)

    Collect

    Can I collect my sons ID he is 17 and I have his birth certificate?

    Was this review helpful to you? 
    Tellephone numbers is wrong - and you will wait for your passport for six months or maybe longer.
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Rolien Reviewed by Rolien August 13, 2014
    View all my reviews (1)

    Service Non excistent

    Tellephone numbers is wrong - and you will wait for your passport for six months or maybe longer.

    Was this review helpful to you? 
    worst ever but only what u expect
    Overall Rating 
     
    1.3
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    2.0
    hendrik Reviewed by hendrik June 23, 2014
    View all my reviews (1)

    nope

    worst ever but only what u expect

    Was this review helpful to you? 
    After spending more than 3 hours at the Centurion Home Affairs site to apply for a passport renewal on 12 December 2013 (staff not to eager to assist), I have still have not received it yet (2 June 2014). The "Home Affairs: Check Status" app indicates that the application was received and is still in process - this after close to 6 months.

    Pathetic service!!!!!
    Overall Rating 
     
    1.0
    Quality of Information/ Advice 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Chris Labuschagne Reviewed by Chris Labuschagne June 02, 2014
    View all my reviews (1)

    6 months for passport renewal

    After spending more than 3 hours at the Centurion Home Affairs site to apply for a passport renewal on 12 December 2013 (staff not to eager to assist), I have still have not received it yet (2 June 2014). The "Home Affairs: Check Status" app indicates that the application was received and is still in process - this after close to 6 months.

    Pathetic service!!!!!

    Was this review helpful to you? 
    Can anyone please tell me if you can get married at HA Centurion? TIA
    Overall Rating 
     
    3.0
    Quality of Information/ Advice 
     
    3.0
    Efficiency 
     
    3.0
    Professionalism 
     
    3.0
    Service 
     
    3.0
    Rogien Reviewed by Rogien March 19, 2014
    View all my reviews (1)

    Marriages

    Can anyone please tell me if you can get married at HA Centurion? TIA

    Was this review helpful to you? 
     
    View more reviews