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Review Detail

 
FNB (The Boulders)
Retail Banks
I had to wait for 1 and half hour on the queue just to be assisted..1 hour just to collect a card.
and I was told my card was destroyed because they scanned it and it wasn't appearing in their system .Why wasn't I notified about this??I had to wait an hour on the slow service queue to be told such. The service is awful. I don't wish to go back ever again.
Overall Rating 
 
2.3
Time in Queue 
 
1.0
Quality of Information 
 
1.0
Friendliness of Staff 
 
3.0
Price of Products 
 
4.0
Reviewed by Hilton Mookamedi October 17, 2019

the service is utterly crap

I had to wait for 1 and half hour on the queue just to be assisted..1 hour just to collect a card.
and I was told my card was destroyed because they scanned it and it wasn't appearing in their system .Why wasn't I notified about this??I had to wait an hour on the slow service queue to be told such. The service is awful. I don't wish to go back ever again.

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