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Reviewed by NIKIWE MALAKA
 
5.0
More..
Home Restaurants Fast Foods McDonalds (The Palms K90)

McDonalds (The Palms K90)

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McDonalds (The Palms K90)
 
1.5 (4 Reviews)

    McDonalds (The Palms K90) http://www.yowzit.com/za/fast-foods/57007-mcd...
    Breakfasts; burgers; budget meals; kiddies meals;...
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    Breakfasts; burgers; budget meals; kiddies meals;

    Reviews for McDonalds (The Palms K90)

    Average user rating from: 4 user(s)

    Overall Rating 
     
    1.5
    Quality  
     
    1.0  (4)
    Price 
     
    1.8  (4)
    Ambience 
     
    1.5  (4)
    Service 
     
    1.8  (4)
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    Ratings (the higher the better)
    • Quality
    • Price
    • Ambience
    • Service
    Comments
    Shockingly Horrible Service.
    Last Saturday night we used the drive through at this Mac Donalds. It was late but they were open. Or pretended to be as the case may be because their service was non existant.
    In my opinion if you are going to stay open late night then your service level must remain.

    I waited 45 min at a drive through window leaving my car to over heat while they stood around inside, doing nothing, after parking and going inside I stood along with a dozen other people at a counter while staff just stood there or hid away.
    I ordered ice cream from the drive through to then be told they dont have any, then got attitude when i wanted a refund for the ice cream.
    The burgers and chips were ice cold and chips were stale, so the delay was not for freshness.
    (Not to mention the fist fight i had to endure watching outside during this time by a customer and your security guard)

    Sadly this lack of service hasnt only been on this occasion, even during the day they are lack luster and always make you wait, the drive through is a waste of time they cannot produce the food in time ever not even a simple cup of coffee you do always have to park and wait.

    Pathetic service guys really, keep the brand nme up.

    Overall Rating 
     
    2.0
    Quality  
     
    1.0
    Price 
     
    3.0
    Ambience 
     
    3.0
    Service 
     
    1.0
    Kim Flynn Reviewed by Kim Flynn April 15, 2019
    View all my reviews (1)

    Miss

    Shockingly Horrible Service.
    Last Saturday night we used the drive through at this Mac Donalds. It was late but they were open. Or pretended to be as the case may be because their service was non existant.
    In my opinion if you are going to stay open late night then your service level must remain.

    I waited 45 min at a drive through window leaving my car to over heat while they stood around inside, doing nothing, after parking and going inside I stood along with a dozen other people at a counter while staff just stood there or hid away.
    I ordered ice cream from the drive through to then be told they dont have any, then got attitude when i wanted a refund for the ice cream.
    The burgers and chips were ice cold and chips were stale, so the delay was not for freshness.
    (Not to mention the fist fight i had to endure watching outside during this time by a customer and your security guard)

    Sadly this lack of service hasnt only been on this occasion, even during the day they are lack luster and always make you wait, the drive through is a waste of time they cannot produce the food in time ever not even a simple cup of coffee you do always have to park and wait.

    Pathetic service guys really, keep the brand nme up.

    Was this review helpful to you? 
    Ordered extra jalapeños for my burger and the fold over and was charged for it but when we got home there was no jalapeños
    Overall Rating 
     
    1.8
    Quality  
     
    1.0
    Price 
     
    1.0
    Ambience 
     
    1.0
    Service 
     
    4.0
    Chris Reviewed by Chris August 15, 2018
    View all my reviews (1)

    Not happy

    Ordered extra jalapeños for my burger and the fold over and was charged for it but when we got home there was no jalapeños

    Was this review helpful to you? 
    worse experience ever!!!!!!! requested an order on delivery almost 2 hours ago and we are still waiting, Everytime we call your branch we get a silly women who puts the phone down in your ear, stating your order is on its way!!! Jetpark is literally a stone throw away from K90.
    Overall Rating 
     
    1.0
    Quality  
     
    1.0
    Price 
     
    1.0
    Ambience 
     
    1.0
    Service 
     
    1.0
    Reviewed by Cait November 01, 2017

    WORSE EXPERIENCE EVER

    worse experience ever!!!!!!! requested an order on delivery almost 2 hours ago and we are still waiting, Everytime we call your branch we get a silly women who puts the phone down in your ear, stating your order is on its way!!! Jetpark is literally a stone throw away from K90.

    Was this review helpful to you? 
    i ordered a chicken salad and got a worm in it, and no one answers the phone
    Overall Rating 
     
    1.3
    Quality  
     
    1.0
    Price 
     
    2.0
    Ambience 
     
    1.0
    Service 
     
    1.0
    SANITA Reviewed by SANITA April 26, 2017
    View all my reviews (1)

    bad

    i ordered a chicken salad and got a worm in it, and no one answers the phone

    Was this review helpful to you?