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Bonginkosi
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2.3
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Edgars (Lakeside Mall) Hot

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Edgars (Lakeside Mall)
 
2.6 (2 Reviews)

    Edgars (Lakeside Mall) http://www.yowzit.com/za/fashions/21988-edgar...
    This Edgars store is located at the Lakeside Mall in Benoni. Edgars operates a full line department store and is the leading retailer of clothing, footwear, textiles and accessories in South Africa. ...
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    Edgars (Lakeside Mall) in Benoni
    This Edgars store is located at the Lakeside Mall in Benoni. Edgars operates a full line department store and is the leading retailer of clothing, footwear, textiles and accessories in South Africa.

    Been here recently? Share your experience by posting a REVIEW of Edgars Lakeside Mall.

    Get the Edgars Lakeside Mall Contact Details, Opening Hours, Location, Address, Maps, GPS Coordinates, Ratings and Reviews.

    Reviews for Edgars (Lakeside Mall)

    Average user rating from: 2 user(s)

    Overall Rating 
     
    2.6
    Friendliness of Staff 
     
    2.0  (2)
    Price 
     
    3.5  (2)
    Safety 
     
    3.0  (2)
    Service 
     
    2.0  (2)
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    Ratings (the higher the better)
    • Friendliness of Staff
    • Price
    • Safety
    • Service
    Comments
    On the 9th of August we meet a lady by the name of Happy who was at the fitting room section. When we got to the fitting Happy told me I would not be able to go inside the fitting room with my sister cause Edgar's rules have changed. Rules are rules I respected what she said and waited outside for sister to finish. Few second while waiting an Indian lady with her daughter came and they were carrying a plastic bag from Mr Price to fit and to my shock and surprise Happy told the lady that if she wants to go in she must leave the plastic bag and go through. So I asked her why she allowed her to go in the fitting room if the rules have changed or maybe Edgar's decided to have the rules changed only for black people and the other skin colour are welcomed to accompany each other. I was so frustrated by how she treated me especially on women's day and then she tries to make joke about it and just said sorry ge!! Maria who was the manager on duty promised to escalate the matter to the store manager to this day I'm still waiting for feedback she has my contact details.
    Overall Rating 
     
    1.5
    Friendliness of Staff 
     
    1.0
    Price 
     
    3.0
    Safety 
     
    1.0
    Service 
     
    1.0
    Constance Reviewed by Constance August 12, 2019
    View all my reviews (1)

    Discrimination and unfair treatment

    On the 9th of August we meet a lady by the name of Happy who was at the fitting room section. When we got to the fitting Happy told me I would not be able to go inside the fitting room with my sister cause Edgar's rules have changed. Rules are rules I respected what she said and waited outside for sister to finish. Few second while waiting an Indian lady with her daughter came and they were carrying a plastic bag from Mr Price to fit and to my shock and surprise Happy told the lady that if she wants to go in she must leave the plastic bag and go through. So I asked her why she allowed her to go in the fitting room if the rules have changed or maybe Edgar's decided to have the rules changed only for black people and the other skin colour are welcomed to accompany each other. I was so frustrated by how she treated me especially on women's day and then she tries to make joke about it and just said sorry ge!! Maria who was the manager on duty promised to escalate the matter to the store manager to this day I'm still waiting for feedback she has my contact details.

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    I SPENT ABOUT 1/2 AN HOUR THIS MORNING TRYING TO CALL EDGARS TO FIND OUT WHEN THE ELIZABETH ARDEN GIFT WITH PURCHASE ENDS. I LOOKED UP THE NUMBER ON MY EDGARS STATEMENT BUT WHEN I CALLED IT ALL I COULD GET WAS ANYTHING TO DO WITH ACCOUNTS OR INSURANCE BUT NONE OF THE OPTIONS ON THE AUTOMATED VOICE SYSTEM ALLOWED ME TO SPEAK TO ANYONE WHOM I COULD ASK ABOUT PRODUCTS.
    ALSO, I FINALLY LOOKED UP EDGARS LAKESIDE MALL ON GOOGLE AND CALLED THE NUMBER GIVEN AND GOT THROUGH TO SECURITY WHO THEN GAVE ME THE NUMBER TO CALL.
    PLEASE GET YOUR INFO ON THE INTERNET SORTED TO BE USER-FRIENDLY. ALSO PLEASE CHANGE YOUR STATEMENTS TO GIVE ALTERNATIVE TELEPHONE NUMBERS IF WANTING TO FIND OUT ABOUT A PARTICULAR PRODUCT.
    Overall Rating 
     
    3.8
    Friendliness of Staff 
     
    3.0
    Price 
     
    4.0
    Safety 
     
    5.0
    Service 
     
    3.0
    LAURA WALLACE Reviewed by LAURA WALLACE April 22, 2018
    View all my reviews (1)

    DIFFICULTY WITH TELEPHONE SERVICE

    I SPENT ABOUT 1/2 AN HOUR THIS MORNING TRYING TO CALL EDGARS TO FIND OUT WHEN THE ELIZABETH ARDEN GIFT WITH PURCHASE ENDS. I LOOKED UP THE NUMBER ON MY EDGARS STATEMENT BUT WHEN I CALLED IT ALL I COULD GET WAS ANYTHING TO DO WITH ACCOUNTS OR INSURANCE BUT NONE OF THE OPTIONS ON THE AUTOMATED VOICE SYSTEM ALLOWED ME TO SPEAK TO ANYONE WHOM I COULD ASK ABOUT PRODUCTS.
    ALSO, I FINALLY LOOKED UP EDGARS LAKESIDE MALL ON GOOGLE AND CALLED THE NUMBER GIVEN AND GOT THROUGH TO SECURITY WHO THEN GAVE ME THE NUMBER TO CALL.
    PLEASE GET YOUR INFO ON THE INTERNET SORTED TO BE USER-FRIENDLY. ALSO PLEASE CHANGE YOUR STATEMENTS TO GIVE ALTERNATIVE TELEPHONE NUMBERS IF WANTING TO FIND OUT ABOUT A PARTICULAR PRODUCT.

    Was this review helpful to you?