logo

Yowzit for Government

  
Register

or

Log in

Log in

Kwik-Fit (Northcliff) Hot

http://www.yowzit.com/za/media/reviews/photos/thumbnail/250x125s/46/91/59/1574_kwikfitlogo_1317200486.jpg
Kwik-Fit (Northcliff)
 
4.6 (6 Reviews)

    Kwik-Fit (Northcliff) http://www.yowzit.com/za/exhaust-wheels-and-t...
    The five core products of our business are Exhausts, Tyres, Towbars, Batteries and Shockabsorbers. A number of ancillary products could also be fitted, such as Gearlock, Sparewheel Locks, Brakes, S...
    ADD A REVIEW
    3028   1   0   0
    Kwik-Fit (Northcliff) in Johannesburg
    The five core products of our business are Exhausts, Tyres, Towbars, Batteries and Shockabsorbers. A number of ancillary products could also be fitted, such as Gearlock, Sparewheel Locks, Brakes, Supersprings, etc. Bosal is the main supplier of our exhaust and towbar products. These are all SABS approved.
    More ↓

    Reviews for Kwik-Fit (Northcliff)

    Average user rating from: 6 user(s)

    Overall Rating 
     
    4.6
    Effectiveness 
     
    4.7  (6)
    Efficiency 
     
    4.5  (6)
    Professionalism 
     
    4.5  (6)
    Service 
     
    4.7  (6)
    Already have an account?
    Ratings (the higher the better)
    • Effectiveness
    • Efficiency
    • Professionalism
    • Service
    Comments
    Called in and obtained a quote for 2 new tyres for my Venter trailer. (My little old tyres - 145 x 10's - were literally 'cracking up' and i could not risk a blowout any longer). These tyres are quite 'rare' these days (original 'Mini' size), so had to place an order, which I was advised would be available later the same day or the next. After waiting a day and a half, I phoned back, and enquired. My tyres had arrived, but they had not been able to contact me due to a phone problem ? Anyhow, called in, my wheels removed, old tyres stripped off and new ones fitted and balanced. All fine, except for a misunderstanding on price ... seems it was miscommunicated - anyhow - I needed the tyres, and paid the price. Maybe not paying attention ? Happy with the service.
    A little corollary .... the day after fitting, needed to use my trailer, but discovered one new tyre completely deflated. So had to jack it up, remove the wheel nuts and schlep it back to Kwikfit. The service manager was relatively unconcerned - no apology. He gave it to one of the fitters, who reinflated, and then tested in water - discovered that the valve was faulty (the 'inner core' according to the fitter). All sorted, but not really happy with the service recovery (attitude) ?
    Overall Rating 
     
    3.0
    Effectiveness 
     
    3.0
    Efficiency 
     
    3.0
    Professionalism 
     
    3.0
    Service 
     
    3.0
    Mark Duncan Reviewed by Mark Duncan July 09, 2015
    Last updated: July 10, 2015
    View all my reviews (1)

    Kwikfit Northcliff - Convenient

    Called in and obtained a quote for 2 new tyres for my Venter trailer. (My little old tyres - 145 x 10's - were literally 'cracking up' and i could not risk a blowout any longer). These tyres are quite 'rare' these days (original 'Mini' size), so had to place an order, which I was advised would be available later the same day or the next. After waiting a day and a half, I phoned back, and enquired. My tyres had arrived, but they had not been able to contact me due to a phone problem ? Anyhow, called in, my wheels removed, old tyres stripped off and new ones fitted and balanced. All fine, except for a misunderstanding on price ... seems it was miscommunicated - anyhow - I needed the tyres, and paid the price. Maybe not paying attention ? Happy with the service.
    A little corollary .... the day after fitting, needed to use my trailer, but discovered one new tyre completely deflated. So had to jack it up, remove the wheel nuts and schlep it back to Kwikfit. The service manager was relatively unconcerned - no apology. He gave it to one of the fitters, who reinflated, and then tested in water - discovered that the valve was faulty (the 'inner core' according to the fitter). All sorted, but not really happy with the service recovery (attitude) ?

    Was this review helpful to you? 
    Kwik - Fit northcliff fitted my car with four new tyres (plus alignment) on Saturday.
    They were very quick and efficient, was done in an hour.
    Very professional service offered. Staff and Mangers were very friendly and very helpful.
    Very impressed and I would highly recommend them
    Overall Rating 
     
    5.0
    Effectiveness 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Samantha Duncan Reviewed by Samantha Duncan June 22, 2015
    View all my reviews (1)

    Kwik - Fit Northcliff

    Kwik - Fit northcliff fitted my car with four new tyres (plus alignment) on Saturday.
    They were very quick and efficient, was done in an hour.
    Very professional service offered. Staff and Mangers were very friendly and very helpful.
    Very impressed and I would highly recommend them

    Was this review helpful to you? 
    Shopped around for tyres for my daughter and Casper matched the price I got from Tiger Wheel. Was given top service and was done in the time he said it would be. Staff pleasant and happy to assist. Agree Casper and his team go the extra mile to assist you. He said if I manage to get seat belts for her car he will help me fit them!!!!
    Overall Rating 
     
    5.0
    Effectiveness 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    Diane Duncan Reviewed by Diane Duncan June 21, 2015
    Last updated: June 21, 2015
    View all my reviews (1)

    Kwik-Fit Northcliff

    Shopped around for tyres for my daughter and Casper matched the price I got from Tiger Wheel. Was given top service and was done in the time he said it would be. Staff pleasant and happy to assist. Agree Casper and his team go the extra mile to assist you. He said if I manage to get seat belts for her car he will help me fit them!!!!

    Was this review helpful to you? 
    I have had an issue with a slow puncture so I popped by. They checked it out and replaced the valve. Also gave the tires a clean while they were investigating the puncture. Turns out it was the valve which they replaced at no charge! Most people are rip offs these days so really refreshing to be treated as a customer with more value than just the opportunity to make a quick buck.
    Overall Rating 
     
    5.0
    Effectiveness 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0

    Did something for free!

    I have had an issue with a slow puncture so I popped by. They checked it out and replaced the valve. Also gave the tires a clean while they were investigating the puncture. Turns out it was the valve which they replaced at no charge! Most people are rip offs these days so really refreshing to be treated as a customer with more value than just the opportunity to make a quick buck.

    Was this review helpful to you? 
    well done team .u guys sorted my tyres in no time.....u really go that extre mile....customer service do exist in your team..great work keep it up....
    Overall Rating 
     
    5.0
    Effectiveness 
     
    5.0
    Efficiency 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0
    salma mansuri Reviewed by salma mansuri July 20, 2012
    View all my reviews (1)

    indeed they are kwik ...

    well done team .u guys sorted my tyres in no time.....u really go that extre mile....customer service do exist in your team..great work keep it up....

    Was this review helpful to you? 
    Always go the extra mile to assist the customer. Staff very helpful and pleasant. Tyres nuts are tightened to correct torque. Balance tyres, wheel alignment and nitrogen. Check to see if any tyre is damaged twice they have found problems with my tyres that I did not know about.
    Overall Rating 
     
    4.5
    Effectiveness 
     
    5.0
    Efficiency 
     
    4.0
    Professionalism 
     
    4.0
    Service 
     
    5.0
    Derek Crouch Reviewed by Derek Crouch September 24, 2011
    Last updated: September 24, 2011
    View all my reviews (1)

    Kwik Fit Northcliff

    Always go the extra mile to assist the customer. Staff very helpful and pleasant. Tyres nuts are tightened to correct torque. Balance tyres, wheel alignment and nitrogen. Check to see if any tyre is damaged twice they have found problems with my tyres that I did not know about.

    Was this review helpful to you?