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Customs (O.R Tambo International Airport)
 
1.9 (87 Reviews)

    Customs (O.R Tambo International Airport) http://www.yowzit.com/za/customs/6647-customs...
    The South African Revenue Service was established by legislation to collect revenue and ensure compliance with tax law. Its vision is to be an innovative revenue and customs agency that enhances econo...
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    Customs (O.R Tambo International Airport) in Johannesburg
    The South African Revenue Service was established by legislation to collect revenue and ensure compliance with tax law. Its vision is to be an innovative revenue and customs agency that enhances economic growth and social development, and supports South Africa's integration into the global economy in a way that benefits all citizens.
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    Reviews for Customs (O.R Tambo International Airport)

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    Average user rating from: 87 user(s)

    Overall Rating 
     
    1.9
    Helpfullness 
     
    1.9  (87)
    Efficiency 
     
    1.9  (87)
    Professionalism 
     
    1.8  (87)
    Service 
     
    1.9  (87)
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    Ratings (the higher the better)
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    Comments
    Good day. I have a parcell that was sent with skynet. I paid duties on last week Friday. Now my parcell is still customs.
    Can someone please help me
    Thanks
    Tracking:020011870591
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    Werner Best Reviewed by Werner Best January 31, 2018
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    020011870591

    Good day. I have a parcell that was sent with skynet. I paid duties on last week Friday. Now my parcell is still customs.
    Can someone please help me
    Thanks
    Tracking:020011870591

    Was this review helpful to you? 
    My parcel has been with since the 9 January 2018. When will you release it for delivery. I have been waiting for it for 2 Months. My tracking number is
    EE470232016PL
    Overall Rating 
     
    4.0
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    Diederick Reviewed by Diederick January 29, 2018
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    Tracking EE470232016PL

    My parcel has been with since the 9 January 2018. When will you release it for delivery. I have been waiting for it for 2 Months. My tracking number is
    EE470232016PL

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    AFTER CALLS MADE FOR A WEEK, SPENDING ABOUT 3 HOURS A DAY ON THE PHONE, NO ANSWER!
    There is no point in calling, no point in commenting and no e-mail service.
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    P Grove Reviewed by P Grove January 26, 2018
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    2 MONTH DELAY

    AFTER CALLS MADE FOR A WEEK, SPENDING ABOUT 3 HOURS A DAY ON THE PHONE, NO ANSWER!
    There is no point in calling, no point in commenting and no e-mail service.

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    It is very difficult to get into contact with CUSTOMS office. I have a pracel of a purchase made in Edinburgh being uncleard since 23 December 2017. It was shipped on 10 December 2017. Tracking No. EK215016784GB. Is there somebody that can assist me?
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    P Grove Reviewed by P Grove January 24, 2018
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    LOST PACKAGE

    It is very difficult to get into contact with CUSTOMS office. I have a pracel of a purchase made in Edinburgh being uncleard since 23 December 2017. It was shipped on 10 December 2017. Tracking No. EK215016784GB. Is there somebody that can assist me?

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    Please can someone please asssit.
    My order has been with customs form 05 November 2017 (To date status is unchanged) DHL International tracking nr: GM275321937003639595, i do not a global tracking number because i'm not sure if DHL will deliver my parcel or if it will be send to the post office for collection.

    No one at custome picks up the phone..... high call volumes? 011 961 6000
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    Janine Moller 0824900042 Reviewed by Janine Moller 0824900042 December 11, 2017
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    Parcel at Customs since 05Nov-17

    Please can someone please asssit.
    My order has been with customs form 05 November 2017 (To date status is unchanged) DHL International tracking nr: GM275321937003639595, i do not a global tracking number because i'm not sure if DHL will deliver my parcel or if it will be send to the post office for collection.

    No one at custome picks up the phone..... high call volumes? 011 961 6000

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    I have been expecting my parcel from 2 November 2017 please reliese it I have been phoning the post office the told me that the parcel is with customs the last status is 16 November the number is RI334601651ZA
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    Reviewed by leonard November 29, 2017

    no parcel

    I have been expecting my parcel from 2 November 2017 please reliese it I have been phoning the post office the told me that the parcel is with customs the last status is 16 November the number is RI334601651ZA

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    Can't even get through to their numerous numbers. My parcel has been "IN TRANSIT" since 3 November. IJ104393915ZA
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    chantelle Reviewed by chantelle November 13, 2017
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    NO PARCEL

    Can't even get through to their numerous numbers. My parcel has been "IN TRANSIT" since 3 November. IJ104393915ZA

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    I HAVE A PARCEL STUCK AT CUSTOMS CHECK ORTAMBO AIRPORT THROUGH GLOBEFLIGHT.
    I WAS IN FORMED 2WEEKS AGI THT IT WILL TAKE 4/5 WORKING DAYS TO CLEAR.
    NO ONE ANSWRRING THEIR PHONES THERE AND WAS TOLD BY MY CLEARING AGENT THT CUSTOMS DONT HAVE STAFF AND ONLY DO CUSTOMS CHKS 2/3 TIMES AWEEK AND CLEAR 2/3 ITEMS PER VISIT .
    THIS IS ABSOLUTELY PATHETIC
    THIS PACKAGE WAS FOR MY BUSINESS TRIP WHICH IS TIME SENSITVE. I HAD TO CANCELL THIS TRIP TWICE NW WHICH HAS COST ME NEARLY R10000 .
    ALSO NW ITS GOING TO BE TOO LATE IF THEY RELEASE MY GOODS, CAWS THEY HAVE TO PRESENTED FOR THE REST OF SPRING.
    SO IV NOW NOT ONLY LOST R10000 IN TRAVEL EXPENSE I TOO HAVE LOST NEARLY R500k IN BUSINESS!!!!!!
    WTF!!!!!!!!!!!!!!
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    KHALEEL Reviewed by KHALEEL November 10, 2017
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    CUSTOMS STOP COST ME A WHOLE SEASON OF BUSINESS

    I HAVE A PARCEL STUCK AT CUSTOMS CHECK ORTAMBO AIRPORT THROUGH GLOBEFLIGHT.
    I WAS IN FORMED 2WEEKS AGI THT IT WILL TAKE 4/5 WORKING DAYS TO CLEAR.
    NO ONE ANSWRRING THEIR PHONES THERE AND WAS TOLD BY MY CLEARING AGENT THT CUSTOMS DONT HAVE STAFF AND ONLY DO CUSTOMS CHKS 2/3 TIMES AWEEK AND CLEAR 2/3 ITEMS PER VISIT .
    THIS IS ABSOLUTELY PATHETIC
    THIS PACKAGE WAS FOR MY BUSINESS TRIP WHICH IS TIME SENSITVE. I HAD TO CANCELL THIS TRIP TWICE NW WHICH HAS COST ME NEARLY R10000 .
    ALSO NW ITS GOING TO BE TOO LATE IF THEY RELEASE MY GOODS, CAWS THEY HAVE TO PRESENTED FOR THE REST OF SPRING.
    SO IV NOW NOT ONLY LOST R10000 IN TRAVEL EXPENSE I TOO HAVE LOST NEARLY R500k IN BUSINESS!!!!!!
    WTF!!!!!!!!!!!!!!

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    my parcel has been in customs/transit for over a month
    RS765010669CN
    theres hi call volumes? all i want is help please
    how do i get my parcel please please please
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    Reviewed by Kristin October 30, 2017

    help

    my parcel has been in customs/transit for over a month
    RS765010669CN
    theres hi call volumes? all i want is help please
    how do i get my parcel please please please

    Was this review helpful to you? 
    Horrible! I have parcels ordered in June and still have not arrived. When I asked how long they would still take at customs they said maximum two weeks. It has been over a month now and still nothing. Ridiculous!
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    Carina de Klerk Reviewed by Carina de Klerk October 01, 2017
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    Horrible service. And not helpful at all

    Horrible! I have parcels ordered in June and still have not arrived. When I asked how long they would still take at customs they said maximum two weeks. It has been over a month now and still nothing. Ridiculous!

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    I have a small parcel which arrived in RSA 18th july 2017 Tracking No RR507471833JP. 2 months and it still has not been released. No phone communication available. What can a person do. SARS are quick enough to demand tax!!!
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    R Foreman Reviewed by R Foreman September 22, 2017
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    Waiting

    I have a small parcel which arrived in RSA 18th july 2017 Tracking No RR507471833JP. 2 months and it still has not been released. No phone communication available. What can a person do. SARS are quick enough to demand tax!!!

    Was this review helpful to you? 
    My parcel arrived in at customs on the 29th of July , Tracking number CP001339532EG . It is now the 21st of August and still my parcel has not been scanned in with a local tracking number . It is virtually impossible to get any info or assistance . Customs do not answer the phone and speed services couriers / post office cannot assist because customs dont communicate with them either . This is just another african state run entity that has fallen apart with no system or process flow to deal with the influx of items . Shockingly poor and concerning for many buisness owners who cannot get their items . No wonder our economy is in such a state . There is nothing a person can do other than wait or have a heart attack stressing about it. My parcel took 8 days to get from Hurgada in Egypt then Cairo and then to Jo/burg but then has not moved for over 2 months ???? what the F......K is going on over there ? probably all sleeping on the counters .... Extremely frustrating !!
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    G.Pureveen Reviewed by G.Pureveen September 21, 2017
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    Parcel stuck at customs

    My parcel arrived in at customs on the 29th of July , Tracking number CP001339532EG . It is now the 21st of August and still my parcel has not been scanned in with a local tracking number . It is virtually impossible to get any info or assistance . Customs do not answer the phone and speed services couriers / post office cannot assist because customs dont communicate with them either . This is just another african state run entity that has fallen apart with no system or process flow to deal with the influx of items . Shockingly poor and concerning for many buisness owners who cannot get their items . No wonder our economy is in such a state . There is nothing a person can do other than wait or have a heart attack stressing about it. My parcel took 8 days to get from Hurgada in Egypt then Cairo and then to Jo/burg but then has not moved for over 2 months ???? what the F......K is going on over there ? probably all sleeping on the counters .... Extremely frustrating !!

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    I have a few parcel that still did not arrive.They in the country allready since beginning of July. From Germany and China. What is going on. Is there someone working at costoms? It is unbeliveable . How Can we do bussines and import if people are working like snails. Send them home there are plenty of people willing to work for there Money. If costoms doesent work Cut of the unfit mangement. We are the working people making taxmoney for the coverment. So get your Act together.
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    Sertracon, Heike Hagelmann Reviewed by Sertracon, Heike Hagelmann September 11, 2017
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    Parcels don't arrive. Unfit Mangement

    I have a few parcel that still did not arrive.They in the country allready since beginning of July. From Germany and China. What is going on. Is there someone working at costoms? It is unbeliveable . How Can we do bussines and import if people are working like snails. Send them home there are plenty of people willing to work for there Money. If costoms doesent work Cut of the unfit mangement. We are the working people making taxmoney for the coverment. So get your Act together.

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    Registered Item Missing:
    I have been trying to get the Registered Item sent to me containing my personal documentation sent via British Mail first Class International on 17 July 2017, arriving in south /Africa 21 July 2017 released from customs for weeks and weeks. My tracking number is RI 341 793 360 ZA. by tracking on www.ems.sapo.co.za, I have found gross inaccuracy, stating that Customs received (past tense, take note!) on the 9 September 2017.? Today is the 8th September 2017!! Customs have admitted to having my envelop (the is no sense in them holding the contents of the item!....pieces of paper about my identity, of HUGE importance to me and of no concern to ANYBODY else) I suspect identity theft and no-one is hearing me, including the President's Hotline where I have opened a case....with no result after 5 weeks! I have phone every possible number for customs, provided by SARS but very few calls are answered and for the few that have been answered , I have had absolutely no result! I am desperate and beg the person who reads this to try to help me. Thank you Fiona Schwulst
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    Fiona Schwulst Reviewed by Fiona Schwulst September 08, 2017
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    Missing Registered Item RI 341 793 360 ZA

    Registered Item Missing:
    I have been trying to get the Registered Item sent to me containing my personal documentation sent via British Mail first Class International on 17 July 2017, arriving in south /Africa 21 July 2017 released from customs for weeks and weeks. My tracking number is RI 341 793 360 ZA. by tracking on www.ems.sapo.co.za, I have found gross inaccuracy, stating that Customs received (past tense, take note!) on the 9 September 2017.? Today is the 8th September 2017!! Customs have admitted to having my envelop (the is no sense in them holding the contents of the item!....pieces of paper about my identity, of HUGE importance to me and of no concern to ANYBODY else) I suspect identity theft and no-one is hearing me, including the President's Hotline where I have opened a case....with no result after 5 weeks! I have phone every possible number for customs, provided by SARS but very few calls are answered and for the few that have been answered , I have had absolutely no result! I am desperate and beg the person who reads this to try to help me. Thank you Fiona Schwulst

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    Good Day

    Please, can someone follow up and let me know where my parcel is.
    Tracking number RX581080186DE
    It arrived in South Africa on the 8th August from DHL tracking NO: GM295335510000809334
    PLEASE HELP

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    Clive Reviewed by Clive September 05, 2017
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    PARCEL TRACING

    Good Day

    Please, can someone follow up and let me know where my parcel is.
    Tracking number RX581080186DE
    It arrived in South Africa on the 8th August from DHL tracking NO: GM295335510000809334
    PLEASE HELP

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