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Home Public Services Customs Customs (O.R Tambo International Airport)

Customs (O.R Tambo International Airport) Hot

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Customs (O.R Tambo International Airport)
 
1.9 (81 Reviews)

    Customs (O.R Tambo International Airport) http://www.yowzit.com/za/customs/6647-customs...
    The South African Revenue Service was established by legislation to collect revenue and ensure compliance with tax law. Its vision is to be an innovative revenue and customs agency that enhances econo...
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    Customs (O.R Tambo International Airport) in Johannesburg
    The South African Revenue Service was established by legislation to collect revenue and ensure compliance with tax law. Its vision is to be an innovative revenue and customs agency that enhances economic growth and social development, and supports South Africa's integration into the global economy in a way that benefits all citizens.
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    Reviews for Customs (O.R Tambo International Airport)

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    Average user rating from: 81 user(s)

    Overall Rating 
     
    1.9
    Helpfullness 
     
    1.9  (81)
    Efficiency 
     
    1.9  (81)
    Professionalism 
     
    1.9  (81)
    Service 
     
    2.0  (81)
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    Ratings (the higher the better)
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    • Efficiency
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    Comments
    Can't even get through to their numerous numbers. My parcel has been "IN TRANSIT" since 3 November. IJ104393915ZA
    Overall Rating 
     
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    chantelle Reviewed by chantelle November 13, 2017
    Top 50 Reviewer  -   View all my reviews (1)

    NO PARCEL

    Can't even get through to their numerous numbers. My parcel has been "IN TRANSIT" since 3 November. IJ104393915ZA

    Was this review helpful to you? 
    I HAVE A PARCEL STUCK AT CUSTOMS CHECK ORTAMBO AIRPORT THROUGH GLOBEFLIGHT.
    I WAS IN FORMED 2WEEKS AGI THT IT WILL TAKE 4/5 WORKING DAYS TO CLEAR.
    NO ONE ANSWRRING THEIR PHONES THERE AND WAS TOLD BY MY CLEARING AGENT THT CUSTOMS DONT HAVE STAFF AND ONLY DO CUSTOMS CHKS 2/3 TIMES AWEEK AND CLEAR 2/3 ITEMS PER VISIT .
    THIS IS ABSOLUTELY PATHETIC
    THIS PACKAGE WAS FOR MY BUSINESS TRIP WHICH IS TIME SENSITVE. I HAD TO CANCELL THIS TRIP TWICE NW WHICH HAS COST ME NEARLY R10000 .
    ALSO NW ITS GOING TO BE TOO LATE IF THEY RELEASE MY GOODS, CAWS THEY HAVE TO PRESENTED FOR THE REST OF SPRING.
    SO IV NOW NOT ONLY LOST R10000 IN TRAVEL EXPENSE I TOO HAVE LOST NEARLY R500k IN BUSINESS!!!!!!
    WTF!!!!!!!!!!!!!!
    Overall Rating 
     
    1.0
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    KHALEEL Reviewed by KHALEEL November 10, 2017
    Top 50 Reviewer  -   View all my reviews (1)

    CUSTOMS STOP COST ME A WHOLE SEASON OF BUSINESS

    I HAVE A PARCEL STUCK AT CUSTOMS CHECK ORTAMBO AIRPORT THROUGH GLOBEFLIGHT.
    I WAS IN FORMED 2WEEKS AGI THT IT WILL TAKE 4/5 WORKING DAYS TO CLEAR.
    NO ONE ANSWRRING THEIR PHONES THERE AND WAS TOLD BY MY CLEARING AGENT THT CUSTOMS DONT HAVE STAFF AND ONLY DO CUSTOMS CHKS 2/3 TIMES AWEEK AND CLEAR 2/3 ITEMS PER VISIT .
    THIS IS ABSOLUTELY PATHETIC
    THIS PACKAGE WAS FOR MY BUSINESS TRIP WHICH IS TIME SENSITVE. I HAD TO CANCELL THIS TRIP TWICE NW WHICH HAS COST ME NEARLY R10000 .
    ALSO NW ITS GOING TO BE TOO LATE IF THEY RELEASE MY GOODS, CAWS THEY HAVE TO PRESENTED FOR THE REST OF SPRING.
    SO IV NOW NOT ONLY LOST R10000 IN TRAVEL EXPENSE I TOO HAVE LOST NEARLY R500k IN BUSINESS!!!!!!
    WTF!!!!!!!!!!!!!!

    Was this review helpful to you? 
    my parcel has been in customs/transit for over a month
    RS765010669CN
    theres hi call volumes? all i want is help please
    how do i get my parcel please please please
    Overall Rating 
     
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    Reviewed by Kristin October 30, 2017

    help

    my parcel has been in customs/transit for over a month
    RS765010669CN
    theres hi call volumes? all i want is help please
    how do i get my parcel please please please

    Was this review helpful to you? 
    Horrible! I have parcels ordered in June and still have not arrived. When I asked how long they would still take at customs they said maximum two weeks. It has been over a month now and still nothing. Ridiculous!
    Overall Rating 
     
    1.0
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    Carina de Klerk Reviewed by Carina de Klerk October 01, 2017
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    Horrible service. And not helpful at all

    Horrible! I have parcels ordered in June and still have not arrived. When I asked how long they would still take at customs they said maximum two weeks. It has been over a month now and still nothing. Ridiculous!

    Was this review helpful to you? 
    I have a small parcel which arrived in RSA 18th july 2017 Tracking No RR507471833JP. 2 months and it still has not been released. No phone communication available. What can a person do. SARS are quick enough to demand tax!!!
    Overall Rating 
     
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    R Foreman Reviewed by R Foreman September 22, 2017
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    Waiting

    I have a small parcel which arrived in RSA 18th july 2017 Tracking No RR507471833JP. 2 months and it still has not been released. No phone communication available. What can a person do. SARS are quick enough to demand tax!!!

    Was this review helpful to you? 
    My parcel arrived in at customs on the 29th of July , Tracking number CP001339532EG . It is now the 21st of August and still my parcel has not been scanned in with a local tracking number . It is virtually impossible to get any info or assistance . Customs do not answer the phone and speed services couriers / post office cannot assist because customs dont communicate with them either . This is just another african state run entity that has fallen apart with no system or process flow to deal with the influx of items . Shockingly poor and concerning for many buisness owners who cannot get their items . No wonder our economy is in such a state . There is nothing a person can do other than wait or have a heart attack stressing about it. My parcel took 8 days to get from Hurgada in Egypt then Cairo and then to Jo/burg but then has not moved for over 2 months ???? what the F......K is going on over there ? probably all sleeping on the counters .... Extremely frustrating !!
    Overall Rating 
     
    1.0
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    1.0
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    G.Pureveen Reviewed by G.Pureveen September 21, 2017
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    Parcel stuck at customs

    My parcel arrived in at customs on the 29th of July , Tracking number CP001339532EG . It is now the 21st of August and still my parcel has not been scanned in with a local tracking number . It is virtually impossible to get any info or assistance . Customs do not answer the phone and speed services couriers / post office cannot assist because customs dont communicate with them either . This is just another african state run entity that has fallen apart with no system or process flow to deal with the influx of items . Shockingly poor and concerning for many buisness owners who cannot get their items . No wonder our economy is in such a state . There is nothing a person can do other than wait or have a heart attack stressing about it. My parcel took 8 days to get from Hurgada in Egypt then Cairo and then to Jo/burg but then has not moved for over 2 months ???? what the F......K is going on over there ? probably all sleeping on the counters .... Extremely frustrating !!

    Was this review helpful to you? 
    I have a few parcel that still did not arrive.They in the country allready since beginning of July. From Germany and China. What is going on. Is there someone working at costoms? It is unbeliveable . How Can we do bussines and import if people are working like snails. Send them home there are plenty of people willing to work for there Money. If costoms doesent work Cut of the unfit mangement. We are the working people making taxmoney for the coverment. So get your Act together.
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    1.0
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    Sertracon, Heike Hagelmann Reviewed by Sertracon, Heike Hagelmann September 11, 2017
    View all my reviews (1)

    Parcels don't arrive. Unfit Mangement

    I have a few parcel that still did not arrive.They in the country allready since beginning of July. From Germany and China. What is going on. Is there someone working at costoms? It is unbeliveable . How Can we do bussines and import if people are working like snails. Send them home there are plenty of people willing to work for there Money. If costoms doesent work Cut of the unfit mangement. We are the working people making taxmoney for the coverment. So get your Act together.

    Was this review helpful to you? 
    Registered Item Missing:
    I have been trying to get the Registered Item sent to me containing my personal documentation sent via British Mail first Class International on 17 July 2017, arriving in south /Africa 21 July 2017 released from customs for weeks and weeks. My tracking number is RI 341 793 360 ZA. by tracking on www.ems.sapo.co.za, I have found gross inaccuracy, stating that Customs received (past tense, take note!) on the 9 September 2017.? Today is the 8th September 2017!! Customs have admitted to having my envelop (the is no sense in them holding the contents of the item!....pieces of paper about my identity, of HUGE importance to me and of no concern to ANYBODY else) I suspect identity theft and no-one is hearing me, including the President's Hotline where I have opened a case....with no result after 5 weeks! I have phone every possible number for customs, provided by SARS but very few calls are answered and for the few that have been answered , I have had absolutely no result! I am desperate and beg the person who reads this to try to help me. Thank you Fiona Schwulst
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    Fiona Schwulst Reviewed by Fiona Schwulst September 08, 2017
    View all my reviews (1)

    Missing Registered Item RI 341 793 360 ZA

    Registered Item Missing:
    I have been trying to get the Registered Item sent to me containing my personal documentation sent via British Mail first Class International on 17 July 2017, arriving in south /Africa 21 July 2017 released from customs for weeks and weeks. My tracking number is RI 341 793 360 ZA. by tracking on www.ems.sapo.co.za, I have found gross inaccuracy, stating that Customs received (past tense, take note!) on the 9 September 2017.? Today is the 8th September 2017!! Customs have admitted to having my envelop (the is no sense in them holding the contents of the item!....pieces of paper about my identity, of HUGE importance to me and of no concern to ANYBODY else) I suspect identity theft and no-one is hearing me, including the President's Hotline where I have opened a case....with no result after 5 weeks! I have phone every possible number for customs, provided by SARS but very few calls are answered and for the few that have been answered , I have had absolutely no result! I am desperate and beg the person who reads this to try to help me. Thank you Fiona Schwulst

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    Good Day

    Please, can someone follow up and let me know where my parcel is.
    Tracking number RX581080186DE
    It arrived in South Africa on the 8th August from DHL tracking NO: GM295335510000809334
    PLEASE HELP

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    Clive Reviewed by Clive September 05, 2017
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    PARCEL TRACING

    Good Day

    Please, can someone follow up and let me know where my parcel is.
    Tracking number RX581080186DE
    It arrived in South Africa on the 8th August from DHL tracking NO: GM295335510000809334
    PLEASE HELP

    Was this review helpful to you? 
    Parcel tracking number CP001339532EG.

    Parcel arrived in South Africa 27 July 2017.

    Unable to do any further trace.

    No response to phone calls and emails.

    More than a month later still no parcel.

    If you have a problem with work load - fix it

    I would rate a 0 if available.
    Overall Rating 
     
    1.0
    Helpfullness 
     
    1.0
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    GJ Pureveen Reviewed by GJ Pureveen September 04, 2017
    View all my reviews (1)

    PARCEL TRACKING

    Parcel tracking number CP001339532EG.

    Parcel arrived in South Africa 27 July 2017.

    Unable to do any further trace.

    No response to phone calls and emails.

    More than a month later still no parcel.

    If you have a problem with work load - fix it

    I would rate a 0 if available.

    Was this review helpful to you? 
    Hello ! Where my parcel ri334920496za?
    Overall Rating 
     
    1.3
    Helpfullness 
     
    1.0
    Efficiency 
     
    2.0
    Professionalism 
     
    1.0
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    1.0
    igor kirichko Reviewed by igor kirichko August 31, 2017
    View all my reviews (1)

    male

    Hello ! Where my parcel ri334920496za?

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    Good day
    i am trying to locate my parcels tracking numbersfRN142973835MY and RS728074268CN.
    Both these parcels was in SA already on 08 August 2017.
    Please assist me with this please.
    I cant get hold of customs on their phone number 011 961 6000
    Overall Rating 
     
    1.0
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    1.0
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    jacoba swanepoel Reviewed by jacoba swanepoel August 29, 2017
    View all my reviews (1)

    tracking parcel

    Good day
    i am trying to locate my parcels tracking numbersfRN142973835MY and RS728074268CN.
    Both these parcels was in SA already on 08 August 2017.
    Please assist me with this please.
    I cant get hold of customs on their phone number 011 961 6000

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    I Good Day

    I received a parcel from USPS on 09/10 July 2017JIMC tell me the package has arrived
    Tracking no UA639529020US
    I am now waiting 2 months please advise the holdup at customs
    I have called JIMC and the airports company with no realistic resolution given to me.
    All they say is not received at our office. SAPO you are the courier company you need to find the parcel
    Please given me an outcome that provides a solution to being able to receive my parcel

    Overall Rating 
     
    1.0
    Helpfullness 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
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    Desire Jacobs Reviewed by Desire Jacobs August 28, 2017
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    Parcel not received Tracking no UA639529020US

    I Good Day

    I received a parcel from USPS on 09/10 July 2017JIMC tell me the package has arrived
    Tracking no UA639529020US
    I am now waiting 2 months please advise the holdup at customs
    I have called JIMC and the airports company with no realistic resolution given to me.
    All they say is not received at our office. SAPO you are the courier company you need to find the parcel
    Please given me an outcome that provides a solution to being able to receive my parcel

    Was this review helpful to you? 
    Good day,

    I ordered 2 outfits from India which were delivered on Friday 18.08.2017 to S.A. I had to do a customs duty payment, which I did on Friday, and the items have still not been released.

    These 2 items are for myself (my wedding) and an outfit for my mom, which is in a couple of weeks time.

    I don't understand what the problem is or why customs needs to open the package and do a physical inspection which i think is so violating to a persons private space.

    Please release my items for AWB 5831907572 fro DHL.
    Overall Rating 
     
    1.0
    Helpfullness 
     
    1.0
    Efficiency 
     
    1.0
    Professionalism 
     
    1.0
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    1.0
    Shaakira Reviewed by Shaakira August 22, 2017
    View all my reviews (1)

    Items Release

    Good day,

    I ordered 2 outfits from India which were delivered on Friday 18.08.2017 to S.A. I had to do a customs duty payment, which I did on Friday, and the items have still not been released.

    These 2 items are for myself (my wedding) and an outfit for my mom, which is in a couple of weeks time.

    I don't understand what the problem is or why customs needs to open the package and do a physical inspection which i think is so violating to a persons private space.

    Please release my items for AWB 5831907572 fro DHL.

    Was this review helpful to you? 
    My package has been there for two weeks Please release it, it is urgent. RZ043592362GB
    Overall Rating 
     
    1.0
    Helpfullness 
     
    1.0
    Efficiency 
     
    1.0
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    1.0
    Christelle Reviewed by Christelle August 19, 2017
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    Missing package

    My package has been there for two weeks Please release it, it is urgent. RZ043592362GB

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