Register

or

Log in

Log in

Home Computers & Technology Computers iStore (Sandton City)

iStore (Sandton City) Hot

http://www.yowzit.com/za/media/reviews/photos/thumbnail/250x125s/55/d2/da/2628_2628-istore-1341914625-1342007166.jpg
 
4.0 (15 Reviews)

    iStore (Sandton City) http://www.yowzit.com/za/computers/2628-istor...
    The iStore is a retail outer selling apple products, and services....
    ADD A REVIEW
    3628   1   0   1
    The iStore is a retail outer selling apple products, and services.

    User reviews

    Average user rating from: 15 user(s)

    Overall Rating 
     
    4.0
    Selection 
     
    4.5  (15)
    Professionalism 
     
    4.1  (15)
    Price 
     
    3.8  (15)
    Service 
     
    3.7  (15)
    Already have an account?
    Ratings (the higher the better)
    • Selection
    • Professionalism
    • Price
    • Service
    Comments
    my son ans I popped in this store .he was looking for an I pod cover ..within minutes of walking in he was assisted ..he felt so special .....he was amazed ...must admit this store has a large selection of products ..it was perfect for a young teen ager to get lost in this store busy exploring all the gadgets which got me going nuts ..had a hard time to take him out from here ..all he said was chill mom chill....let me explore
    Overall Rating 
     
    4.0
    Selection 
     
    4.0
    Professionalism 
     
    4.0
    Price 
     
    4.0
    Service 
     
    4.0
    salma mansuri Reviewed by salma mansuri January 29, 2014
    Top 10 Reviewer  -   View all my reviews (291)

    great store

    my son ans I popped in this store .he was looking for an I pod cover ..within minutes of walking in he was assisted ..he felt so special .....he was amazed ...must admit this store has a large selection of products ..it was perfect for a young teen ager to get lost in this store busy exploring all the gadgets which got me going nuts ..had a hard time to take him out from here ..all he said was chill mom chill....let me explore

    Was this review helpful to you? 
    Great service from staff even to the most technically-challenged. Wide selection of goods. Offer excellent after-sales advice and service
    Overall Rating 
     
    4.3
    Selection 
     
    4.0
    Professionalism 
     
    4.0
    Price 
     
    4.0
    Service 
     
    5.0
    Safiya Reviewed by Safiya January 04, 2014
    Top 500 Reviewer  -   View all my reviews (11)

    Excellent service

    Great service from staff even to the most technically-challenged. Wide selection of goods. Offer excellent after-sales advice and service

    Was this review helpful to you? 
    Lots of helpful gadgets and accessories. Staff knowledgeable about the products.
    Overall Rating 
     
    5.0
    Selection 
     
    5.0
    Professionalism 
     
    5.0
    Price 
     
    5.0
    Service 
     
    5.0
    TOLENTINA Reviewed by TOLENTINA July 26, 2013
    Top 500 Reviewer  -   View all my reviews (4)

    Istore Sandton City

    Lots of helpful gadgets and accessories. Staff knowledgeable about the products.

    Was this review helpful to you? 
    Staff is very kind and helpful.
    Overall Rating 
     
    4.3
    Selection 
     
    4.0
    Professionalism 
     
    5.0
    Price 
     
    3.0
    Service 
     
    5.0
    Zahira Enuss Reviewed by Zahira Enuss July 04, 2013
    Top 500 Reviewer  -   View all my reviews (17)

    Wonderful Service!!

    Staff is very kind and helpful.

    Was this review helpful to you? 
    Brilliant service!!! Brilliant Products!!!
    Overall Rating 
     
    4.5
    Selection 
     
    5.0
    Professionalism 
     
    5.0
    Price 
     
    3.0
    Service 
     
    5.0
    Neil Lutchman Reviewed by Neil Lutchman May 28, 2013
    Top 100 Reviewer  -   View all my reviews (37)

    Brilliant!!

    Brilliant service!!! Brilliant Products!!!

    Was this review helpful to you? 
    The store has a great selection of all new & Old Apple products you can think of, great service when it comes to product warranty claims, quick response from staff, the iStore is an excellent experience although definitely pricing of their products is kind of upsetting but the products are worth it, ;)
    Overall Rating 
     
    4.0
    Selection 
     
    5.0
    Professionalism 
     
    4.0
    Price 
     
    3.0
    Service 
     
    4.0
    Khulani Ndlovu Reviewed by Khulani Ndlovu May 27, 2013
    Top 500 Reviewer  -   View all my reviews (5)

    Great Service

    The store has a great selection of all new & Old Apple products you can think of, great service when it comes to product warranty claims, quick response from staff, the iStore is an excellent experience although definitely pricing of their products is kind of upsetting but the products are worth it, ;)

    Was this review helpful to you? 
    Not the best of service. Went in twice for advice and I just get the feeling they try to get rid of you and postpone giving onsite assistance. Maybe its just me... but hey reading the reviews looks like service is something this store needs to work on.
    Overall Rating 
     
    3.0
    Selection 
     
    4.0
    Professionalism 
     
    3.0
    Price 
     
    3.0
    Service 
     
    2.0
    Saadiq Reviewed by Saadiq April 29, 2013
    Top 50 Reviewer  -   View all my reviews (102)

    Not very helpful

    Not the best of service. Went in twice for advice and I just get the feeling they try to get rid of you and postpone giving onsite assistance. Maybe its just me... but hey reading the reviews looks like service is something this store needs to work on.

    Was this review helpful to you? 
    The store is cool has all the products available and at least on the products on display works. unfortunately service wasnt great, guess they way to busy.
    Overall Rating 
     
    3.0
    Selection 
     
    5.0
    Professionalism 
     
    2.0
    Price 
     
    4.0
    Service 
     
    1.0
    Mohnish Haria Reviewed by Mohnish Haria April 15, 2013
    Top 100 Reviewer  -   View all my reviews (25)

    Not great service

    The store is cool has all the products available and at least on the products on display works. unfortunately service wasnt great, guess they way to busy.

    Was this review helpful to you? 
    Very friendly service, won an awesome macbook sleeve
    Overall Rating 
     
    5.0
    Selection 
     
    5.0
    Professionalism 
     
    5.0
    Price 
     
    5.0
    Service 
     
    5.0
    Herbert Meyer Reviewed by Herbert Meyer April 05, 2013
    Top 500 Reviewer  -   View all my reviews (5)

    Awesome service

    Very friendly service, won an awesome macbook sleeve

    Was this review helpful to you? 
    Love the Apple products and their prices are decent. Apple obviously regulates the pricing around the world. The store has a great location, opposite the Hagen Daz. Loads of open space, but for some reason this store is not as inviting as the US stores. The sales staff are not as knowledgeable and ofetn have to defer questions to someone else.
    Overall Rating 
     
    4.3
    Selection 
     
    5.0
    Professionalism 
     
    4.0
    Price 
     
    4.0
    Service 
     
    4.0
    Star Reviewed by Star February 07, 2013
    Top 10 Reviewer  -   View all my reviews (237)

    Not as inviting

    Love the Apple products and their prices are decent. Apple obviously regulates the pricing around the world. The store has a great location, opposite the Hagen Daz. Loads of open space, but for some reason this store is not as inviting as the US stores. The sales staff are not as knowledgeable and ofetn have to defer questions to someone else.

    Was this review helpful to you? 
    I love an iStore. Always fun. They are naturally expensive but usually worth the buy....
    Overall Rating 
     
    4.3
    Selection 
     
    5.0
    Professionalism 
     
    5.0
    Price 
     
    2.0
    Service 
     
    5.0
    Dale Goodwin Reviewed by Dale Goodwin December 07, 2012
    Top 50 Reviewer  -   View all my reviews (160)

    Great Service

    I love an iStore. Always fun. They are naturally expensive but usually worth the buy....

    Was this review helpful to you? 
    This is an incredible store. Of course, it's an iStore. Smaller than those in the US but similarly designed. The product prices are the same in SA. So no need to shop around, unless you are purchasing online from the US. Some of the sales staff are hopeless and understand very little about the products. But the worst aspect, is teh after sales service. It does not exist. The technicians are poorly trained, barring a one or 2. The rest are in serious need of training.
    Overall Rating 
     
    3.8
    Selection 
     
    4.0
    Professionalism 
     
    4.0
    Price 
     
    5.0
    Service 
     
    2.0
    Jonathan Levin Reviewed by Jonathan Levin July 21, 2012
    Top 10 Reviewer  -   View all my reviews (226)

    Poor after sales service

    This is an incredible store. Of course, it's an iStore. Smaller than those in the US but similarly designed. The product prices are the same in SA. So no need to shop around, unless you are purchasing online from the US. Some of the sales staff are hopeless and understand very little about the products. But the worst aspect, is teh after sales service. It does not exist. The technicians are poorly trained, barring a one or 2. The rest are in serious need of training.

    Was this review helpful to you? 
    Love the place!

    No much else to say:)
    Overall Rating 
     
    4.3
    Selection 
     
    4.0
    Professionalism 
     
    5.0
    Price 
     
    4.0
    Service 
     
    4.0

    Got to love Apple

    Love the place!

    No much else to say:)

    Was this review helpful to you? 
    I recently purchased a MacBook Pro from this store and I have mixed emotions about my experience. The Salesperson Juan was very quick to sell me the Mac and the Microsoft software with lots of promises which they could not deliver on.

    The setup was a nightmare, it seems like the technical experts are not experts. I made 3 trips and have still not got the desired results.
    Overall Rating 
     
    3.0
    Selection 
     
    4.0
    Professionalism 
     
    3.0
    Price 
     
    4.0
    Service 
     
    1.0
    Pramod Mohanlal Reviewed by Pramod Mohanlal April 10, 2012
    Top 10 Reviewer  -   View all my reviews (370)

    Great at Sales but Service Sucks!!

    I recently purchased a MacBook Pro from this store and I have mixed emotions about my experience. The Salesperson Juan was very quick to sell me the Mac and the Microsoft software with lots of promises which they could not deliver on.

    The setup was a nightmare, it seems like the technical experts are not experts. I made 3 trips and have still not got the desired results.

    Was this review helpful to you? 
    Every time I go to this iStore I wait a long time to get service. On a few occasions I even knew more then certain staff regarding apple techie info, not good! The staff are friendly though if not always the most helpful.
    Overall Rating 
     
    3.8
    Selection 
     
    5.0
    Professionalism 
     
    3.0
    Price 
     
    4.0
    Service 
     
    3.0
    Lutfiya Reviewed by Lutfiya February 29, 2012
    Top 50 Reviewer  -   View all my reviews (100)

    Disappointing!

    Every time I go to this iStore I wait a long time to get service. On a few occasions I even knew more then certain staff regarding apple techie info, not good! The staff are friendly though if not always the most helpful.

    Was this review helpful to you?