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Home Restaurants Coffee Shops Mugg and Bean (Gateway)

Mugg and Bean (Gateway) Hot

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Mugg and Bean (Gateway)
 
4.2 (24 Reviews)

    Mugg and Bean (Gateway) http://www.yowzit.com/za/coffee-shops/3985-mu...
    The first of three entries from the famous group and why not? If you are going to serve what some REVIEWERS call the "greatest food on earth" and "one of the best in the business" then you are doing s...
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    Mugg and Bean (Gateway) in Durban
    The first of three entries from the famous group and why not? If you are going to serve what some REVIEWERS call the "greatest food on earth" and "one of the best in the business" then you are doing something right. This Mugg & Bean is located at the Gateway Shopping Centre in Umhlanga, Durban. It is a home away from home or an office away from the office – the perfect meeting place.
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    Reviews for Mugg and Bean (Gateway)

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    Average user rating from: 24 user(s)

    Overall Rating 
     
    4.2
    Quality  
     
    4.5  (24)
    Price 
     
    3.8  (24)
    Ambience 
     
    4.2  (24)
    Service 
     
    4.5  (24)
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    Ratings (the higher the better)
    • Quality
    • Price
    • Ambience
    • Service
    Comments
    Best Café in the town.
    Overall Rating 
     
    4.8
    Quality  
     
    5.0
    Price 
     
    4.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Jesudas Reviewed by Jesudas April 01, 2016
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    Best Café

    Best Café in the town.

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    I love Mugg & Bean, especially their soups and their famous lemon meringue pie, but I am saddened to say that this branch just does not live up to Mugg & Beans expectations. The soup was cold, my Nachos had to go back because it was so cold the cheese had icicles on them (do they freeze their food and then heat up in a microwave before serving?) and they have very little stock of the cakes supplied by other branches.
    Waiting to be served can be a very long wait and this is just not on, plus when you get your coffee or cappuccino it is already cold so I think the problem lies with the waiters getting the drinks to the table on time, they are made when ordered but get left standing until the waiter collects them. This branch is close to me so I do hope they improve soon.
    Overall Rating 
     
    3.0
    Quality  
     
    3.0
    Price 
     
    3.0
    Ambience 
     
    3.0
    Service 
     
    3.0
    Gloria Strydom Reviewed by Gloria Strydom May 31, 2015
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    A No-No

    I love Mugg & Bean, especially their soups and their famous lemon meringue pie, but I am saddened to say that this branch just does not live up to Mugg & Beans expectations. The soup was cold, my Nachos had to go back because it was so cold the cheese had icicles on them (do they freeze their food and then heat up in a microwave before serving?) and they have very little stock of the cakes supplied by other branches.
    Waiting to be served can be a very long wait and this is just not on, plus when you get your coffee or cappuccino it is already cold so I think the problem lies with the waiters getting the drinks to the table on time, they are made when ordered but get left standing until the waiter collects them. This branch is close to me so I do hope they improve soon.

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    The quality, the ambience and the service cannot be faulted at this branch. I have never had a bad experience or ordered something something that was out of stock, which is what has happened at other Mugg and Beans I have been to. The service is quick and efficient, the food delicious and very filling, the variety of dishes will suit everyone, there is even something for the not so hungry. Their cakes and tarts might be expensive but it is something you seriously have to try especially their lemon meringue pie.
    Overall Rating 
     
    4.8
    Quality  
     
    5.0
    Price 
     
    4.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Jessica Reviewed by Jessica February 25, 2015
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    Always the best

    The quality, the ambience and the service cannot be faulted at this branch. I have never had a bad experience or ordered something something that was out of stock, which is what has happened at other Mugg and Beans I have been to. The service is quick and efficient, the food delicious and very filling, the variety of dishes will suit everyone, there is even something for the not so hungry. Their cakes and tarts might be expensive but it is something you seriously have to try especially their lemon meringue pie.

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    A great Mugg & Bean with super fantastic fast service and the most delicious, delectable cakes ever!!!!! Great restaurant just in the right place.
    Overall Rating 
     
    4.8
    Quality  
     
    5.0
    Price 
     
    4.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Dean Wallenkamp Reviewed by Dean Wallenkamp May 28, 2014
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    One of the best

    A great Mugg & Bean with super fantastic fast service and the most delicious, delectable cakes ever!!!!! Great restaurant just in the right place.

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    I have been to Mugg and Bean Gateway several times for business and pleasure and on every occassion I have been greeted with respect and always made to feel at home. Their is never an issue if I need a plug point asap, I sometimes sit there for 3 - 5 hours and no issues whatsover. You guys are tops, don't change a thing.
    Overall Rating 
     
    5.0
    Quality  
     
    5.0
    Price 
     
    5.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Vanessa Cousins Reviewed by Vanessa Cousins April 03, 2014
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    Home away from Home

    I have been to Mugg and Bean Gateway several times for business and pleasure and on every occassion I have been greeted with respect and always made to feel at home. Their is never an issue if I need a plug point asap, I sometimes sit there for 3 - 5 hours and no issues whatsover. You guys are tops, don't change a thing.

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    good place to just go sit and relax and GREAT coffee
    Overall Rating 
     
    5.0
    Quality  
     
    5.0
    Price 
     
    5.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Ansie Botes Reviewed by Ansie Botes February 05, 2014
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    Mugg and Bean

    good place to just go sit and relax and GREAT coffee

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    So in general not a fan! The cakes are amazing if you have someone to share a slice with .... but what if you alone ... Do you really want to eat that much cake ???? So guys maybe offer a 'half slice' option (like some venues do with main meals / pastas etc or you will loose me as a customer. Coffee is ok, but yea order it fresh and don't go for the fill it up yourself option! Would I go back ... not so much !
    Overall Rating 
     
    3.0
    Quality  
     
    3.0
    Price 
     
    3.0
    Ambience 
     
    3.0
    Service 
     
    3.0
    Adam Collingwood Reviewed by Adam Collingwood January 28, 2014
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    Coffee well ... Cake MAYBE!

    So in general not a fan! The cakes are amazing if you have someone to share a slice with .... but what if you alone ... Do you really want to eat that much cake ???? So guys maybe offer a 'half slice' option (like some venues do with main meals / pastas etc or you will loose me as a customer. Coffee is ok, but yea order it fresh and don't go for the fill it up yourself option! Would I go back ... not so much !

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    A few times we stopped by to get coffee and something to eat. During peak times it does get busy and you have to wait to be seated. service is good and so is the food.
    Overall Rating 
     
    3.5
    Quality  
     
    4.0
    Price 
     
    3.0
    Ambience 
     
    3.0
    Service 
     
    4.0
    Puvan Reviewed by Puvan January 27, 2014
    Last updated: January 27, 2014
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    Busy but nice

    A few times we stopped by to get coffee and something to eat. During peak times it does get busy and you have to wait to be seated. service is good and so is the food.

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    Nice place to have a cup of coffee or tea with your friends.. Staffs are friendly, good food and great service..
    Overall Rating 
     
    4.3
    Quality  
     
    5.0
    Price 
     
    4.0
    Ambience 
     
    4.0
    Service 
     
    4.0
    Lal Reviewed by Lal July 18, 2013
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    Always good

    Nice place to have a cup of coffee or tea with your friends.. Staffs are friendly, good food and great service..

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    We all have seen the mugg and bean adverts on tv lately, with promises of quality food. in January of 2013 i visited the Gateway branch, and what a lovely experience. food was to the promised standard, service was great, waiter was outstanding. i would visit again, no doubt.
    Overall Rating 
     
    4.8
    Quality  
     
    5.0
    Price 
     
    4.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Natasha Fox Reviewed by Natasha Fox July 18, 2013
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    A while ago, but the service had an impact

    We all have seen the mugg and bean adverts on tv lately, with promises of quality food. in January of 2013 i visited the Gateway branch, and what a lovely experience. food was to the promised standard, service was great, waiter was outstanding. i would visit again, no doubt.

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    i always know i can't go wrong when i get my coffe and muffin from Mugg & Bean . waaaooo those big muffins you can't ask for more really. Good service at all time. I can proudly recommend this place
    Overall Rating 
     
    5.0
    Quality  
     
    5.0
    Price 
     
    5.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Happy Mphahlele Reviewed by Happy Mphahlele June 13, 2013
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    Mugg and Bean (Gateway)

    i always know i can't go wrong when i get my coffe and muffin from Mugg & Bean . waaaooo those big muffins you can't ask for more really. Good service at all time. I can proudly recommend this place

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    Outstanding service, you really get your monies worth with mugg and bean and youll never leave hungry, anything they serve is massive and delicious
    Overall Rating 
     
    4.5
    Quality  
     
    5.0
    Price 
     
    3.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Ryan Quevauvilliers Reviewed by Ryan Quevauvilliers May 23, 2013
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    Never go hungry again

    Outstanding service, you really get your monies worth with mugg and bean and youll never leave hungry, anything they serve is massive and delicious

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    Always awesome coffee... portions are alway way too big... I always end up with a doggy bag... sometimes is way too noisy when gateway is busy!
    Overall Rating 
     
    3.5
    Quality  
     
    4.0
    Price 
     
    4.0
    Ambience 
     
    2.0
    Service 
     
    4.0
    Lea-Anne Clayton Reviewed by Lea-Anne Clayton May 16, 2013
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    Awesome coffee

    Always awesome coffee... portions are alway way too big... I always end up with a doggy bag... sometimes is way too noisy when gateway is busy!

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    I have visited the coffee shop on many occasions (peak and off peak)and have found it to be busy all the time, with the staff being too busy to give you quality service, and the noise levels being quite high. There's also a long wait for your food and the seating is very cramped. One on occasion the waiter served my lactose intolerant hubby a smoothie which he insisted that did not contain any dairy products..ooops
    Overall Rating 
     
    3.3
    Quality  
     
    4.0
    Price 
     
    3.0
    Ambience 
     
    3.0
    Service 
     
    3.0
    Annaliza Maharaj Reviewed by Annaliza Maharaj March 31, 2013
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    Too busy

    I have visited the coffee shop on many occasions (peak and off peak)and have found it to be busy all the time, with the staff being too busy to give you quality service, and the noise levels being quite high. There's also a long wait for your food and the seating is very cramped. One on occasion the waiter served my lactose intolerant hubby a smoothie which he insisted that did not contain any dairy products..ooops

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    This has to be one of the best Mugg & Bean restuarants I have been too. They make the best Chai Latte's, their food is always so good and the staff are very helpful.
    Overall Rating 
     
    5.0
    Quality  
     
    5.0
    Price 
     
    5.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Teniele Siripat Reviewed by Teniele Siripat January 31, 2013
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    Great Service and Great Food

    This has to be one of the best Mugg & Bean restuarants I have been too. They make the best Chai Latte's, their food is always so good and the staff are very helpful.

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