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Home Travel Car Rentals Avis (King Shaka International Airport)

Avis (King Shaka International Airport) Hot

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4.2 (10 Reviews)

    Avis (King Shaka International Airport) http://www.yowzit.com/za/car-rentals/961-avis...
      Yes the car-rental company is located at Durban's King Shaka International Airport and consistently comes highly recommended by Yowziters from across our beautiful country. Grab a cabby and cruise...
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      Yes the car-rental company is located at Durban's King Shaka International Airport and consistently comes highly recommended by Yowziters from across our beautiful country. Grab a cabby and cruise down the coastline – hassle free transport with a smile is the Avis way.

    User reviews

    Average user rating from: 10 user(s)

    Overall Rating 
     
    4.2
    Time in Queue 
     
    4.1  (10)
    Front desk experience 
     
    4.3  (10)
    Cleanliness of car 
     
    4.6  (10)
    Value for money 
     
    3.9  (10)
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    Ratings (the higher the better)
    • Time in Queue
    • Front desk experience
    • Cleanliness of car
    • Value for money
    Comments
    Not sure about Value for Money but I trust Avis and do not shop around. On a recent trip to Durban, I used Avis. Everything worked smoothly and was well taken care of by the staff. The car was in great condition and similar to Leslie's comments, I had a brand new vehicle.
    Overall Rating 
     
    5.0
    Time in Queue 
     
    5.0
    Front desk experience 
     
    5.0
    Cleanliness of car 
     
    5.0
    Value for money 
     
    5.0
    Star Reviewed by Star December 04, 2013
    Top 10 Reviewer  -   View all my reviews (237)

    Trusted

    Not sure about Value for Money but I trust Avis and do not shop around. On a recent trip to Durban, I used Avis. Everything worked smoothly and was well taken care of by the staff. The car was in great condition and similar to Leslie's comments, I had a brand new vehicle.

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    I mAde a reservation for a Toyota Corolla as the were 5 of us with luggage and so needed the boot space.

    I was given a Polo but at the time of collecting the car only 3 of us were present so I didn't ask to change the car.

    When returning to the airport, we had to make 2 trips because we could not fit all 5 people and luggage in the car.

    Having said that, the service was great, and the car was brand new so there were no issues with it but the extra trip resulted in the rental costing quite a lot more.

    I was happy with the service and will use Avis again.
    Overall Rating 
     
    4.5
    Time in Queue 
     
    5.0
    Front desk experience 
     
    5.0
    Cleanliness of car 
     
    5.0
    Value for money 
     
    3.0
    Leslie Graves Reviewed by Leslie Graves October 01, 2013
    Top 500 Reviewer  -   View all my reviews (15)

    Different car

    I mAde a reservation for a Toyota Corolla as the were 5 of us with luggage and so needed the boot space.

    I was given a Polo but at the time of collecting the car only 3 of us were present so I didn't ask to change the car.

    When returning to the airport, we had to make 2 trips because we could not fit all 5 people and luggage in the car.

    Having said that, the service was great, and the car was brand new so there were no issues with it but the extra trip resulted in the rental costing quite a lot more.

    I was happy with the service and will use Avis again.

    Was this review helpful to you? 
    Outstanding service, got the car ready in no time, hassle free, good rates, and you know your in a safe and good car, if your in durban theyre the people to contact for transport.
    Overall Rating 
     
    3.5
    Time in Queue 
     
    3.0
    Front desk experience 
     
    3.0
    Cleanliness of car 
     
    4.0
    Value for money 
     
    4.0

    Outstanding service

    Outstanding service, got the car ready in no time, hassle free, good rates, and you know your in a safe and good car, if your in durban theyre the people to contact for transport.

    Was this review helpful to you? 
    An experience that I had with Avis, Durban, was recently when I had an accident and my car went in for repairs. The insurance hired us a car from Avis. We wanted to change the car as there was an issue with the car. Avis changed it for us, no questions asked. We didn't even have to ask twice. When we returned the car on the day that we got our car back, they returned our deposit, with no questions asked. Their service was excellent and I will recommend Avis to anyone.
    Overall Rating 
     
    5.0
    Time in Queue 
     
    5.0
    Front desk experience 
     
    5.0
    Cleanliness of car 
     
    5.0
    Value for money 
     
    5.0
    ayesha Reviewed by ayesha June 15, 2013
    Top 100 Reviewer  -   View all my reviews (27)

    Good experience

    An experience that I had with Avis, Durban, was recently when I had an accident and my car went in for repairs. The insurance hired us a car from Avis. We wanted to change the car as there was an issue with the car. Avis changed it for us, no questions asked. We didn't even have to ask twice. When we returned the car on the day that we got our car back, they returned our deposit, with no questions asked. Their service was excellent and I will recommend Avis to anyone.

    Was this review helpful to you? 
    Always use Avis and always have great service!
    Overall Rating 
     
    4.5
    Time in Queue 
     
    4.0
    Front desk experience 
     
    5.0
    Cleanliness of car 
     
    5.0
    Value for money 
     
    4.0
    Dale Goodwin Reviewed by Dale Goodwin May 06, 2013
    Top 50 Reviewer  -   View all my reviews (160)

    Quick and Easy

    Always use Avis and always have great service!

    Was this review helpful to you? 
    Near perfect experience. It would have been all 5's if Avis was the cheapest. The staff were friendly, welcoming and very helpful. Their location is much better than the CT airport.
    Overall Rating 
     
    4.8
    Time in Queue 
     
    5.0
    Front desk experience 
     
    5.0
    Cleanliness of car 
     
    5.0
    Value for money 
     
    4.0
    Star Reviewed by Star August 17, 2012
    Top 10 Reviewer  -   View all my reviews (237)

    Near perfect

    Near perfect experience. It would have been all 5's if Avis was the cheapest. The staff were friendly, welcoming and very helpful. Their location is much better than the CT airport.

    Was this review helpful to you? 
    The service by the staff is great, there is always staff by the parking area to assist in checking the car with you and documenting any issues with the car prior to leaving the airport. Staff is friendly and helpful at all times.
    Overall Rating 
     
    4.3
    Time in Queue 
     
    5.0
    Front desk experience 
     
    4.0
    Cleanliness of car 
     
    4.0
    Value for money 
     
    4.0
    Susan Lin Reviewed by Susan Lin August 16, 2012
    Top 500 Reviewer  -   View all my reviews (2)

    Good service

    The service by the staff is great, there is always staff by the parking area to assist in checking the car with you and documenting any issues with the car prior to leaving the airport. Staff is friendly and helpful at all times.

    Was this review helpful to you? 
    I occasionally travel to Durban for business-purposes, and occasionally have an Avis car booked for me, at the airport (King Shaka International). The staff were/are friendly, they OFFERED help with directions, and they even gave me a free map, and pencilled in a suggested route. Their cars are clean, and well-maintained. Well done guys!
    Overall Rating 
     
    4.0
    Time in Queue 
     
    4.0
    Front desk experience 
     
    4.0
    Cleanliness of car 
     
    5.0
    Value for money 
     
    3.0
    Abdul CX Dawood Reviewed by Abdul CX Dawood November 02, 2011
    #1 Reviewer  -   View all my reviews (523)

    Business trip

    I occasionally travel to Durban for business-purposes, and occasionally have an Avis car booked for me, at the airport (King Shaka International). The staff were/are friendly, they OFFERED help with directions, and they even gave me a free map, and pencilled in a suggested route. Their cars are clean, and well-maintained. Well done guys!

    Was this review helpful to you? 
    There were many areas that AVIS got right today, except for booking the vehicle I wanted. They then took 5 minutes to try to solve the problem, without success. This delay resulted in me being late for my morning meeting. Looks like you've got some work to do on your service!!!
    Overall Rating 
     
    3.3
    Time in Queue 
     
    3.0
    Front desk experience 
     
    3.0
    Cleanliness of car 
     
    4.0
    Value for money 
     
    3.0
    Pramod Mohanlal Reviewed by Pramod Mohanlal August 03, 2011
    Top 10 Reviewer  -   View all my reviews (370)

    Not the normal high standard

    There were many areas that AVIS got right today, except for booking the vehicle I wanted. They then took 5 minutes to try to solve the problem, without success. This delay resulted in me being late for my morning meeting. Looks like you've got some work to do on your service!!!

    Was this review helpful to you? 
    I hired a car from Avis at Durban International Airport and received really great service from Andile at the front desk. She went the extra mile to make sure I got a car that met my requirements. I was waiting in the queue for quite some time and other staff did not take the time to notice that, and were simply seeing to customers that had arrived after me. She had noticed that I was irritated at what was happening and took the time to listen to my requirements, and make sure I was a satisfied customer when I left Avis. Great work Andile, keep it up!
    Overall Rating 
     
    3.5
    Time in Queue 
     
    2.0
    Front desk experience 
     
    4.0
    Cleanliness of car 
     
    4.0
    Value for money 
     
    4.0
    Phiroz Reviewed by Phiroz June 20, 2011
    Top 500 Reviewer  -   View all my reviews (11)

    Great service from Andile at Avis (King Shaka airport)

    I hired a car from Avis at Durban International Airport and received really great service from Andile at the front desk. She went the extra mile to make sure I got a car that met my requirements. I was waiting in the queue for quite some time and other staff did not take the time to notice that, and were simply seeing to customers that had arrived after me. She had noticed that I was irritated at what was happening and took the time to listen to my requirements, and make sure I was a satisfied customer when I left Avis. Great work Andile, keep it up!

    Was this review helpful to you?