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sundar
Reviewed by sundar
 
5.0
sundar
Reviewed by sundar
 
5.0
sundar
Reviewed by sundar
 
5.0
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JUMIA NIGERIA Hot

http://www.yowzit.com/nigeria/media/reviews/photos/thumbnail/250x125s/96/e5/d4/_jumiaimages-1365669074.jpeg
JUMIA NIGERIA
 
3.9 (51 Reviews)

    JUMIA NIGERIA http://www.yowzit.com/nigeria/lagos/online-sh...
    Online Retail Store...
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    User reviews

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    Average user rating from: 51 user(s)

    Overall Rating 
     
    3.9
    Safety and security 
     
    3.9  (51)
    Reliablility 
     
    3.7  (51)
    Best Buy 
     
    3.8  (51)
    Online shopping experience 
     
    4.0  (51)
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    Ratings (the higher the better)
    • Safety and security
    • Reliablility
    • Best Buy
    • Online shopping experience
    Comments
    I'm Willie Ekom I ordered for backpack and winter jacket yesterday afternoon and later at night I received SMS from the jumia online business customer care line that the were unable to process the items and my account was debited I wan the money back or the should go ahead to process the items.thanks
    Overall Rating 
     
    1.8
    Safety and security 
     
    2.0
    Reliablility 
     
    2.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    2.0
    WILLIE Ekom Reviewed by WILLIE Ekom October 25, 2017
    View all my reviews (1)

    the order /items fail

    I'm Willie Ekom I ordered for backpack and winter jacket yesterday afternoon and later at night I received SMS from the jumia online business customer care line that the were unable to process the items and my account was debited I wan the money back or the should go ahead to process the items.thanks

    Was this review helpful to you? 
    Jumia started off as a respectable business in Nigeria. But at the moment, they are just a bunch of jokers. On Thursday the 24th of November, I made payment for a 49" LG TV. This was the day before the black Friday sale. I made the payment via a card and the money debited from my end. 5 days passed without a word from Jumia. I just put a call through to them and I was told the order was cancelled. How can Jumia cancel an order without informing the customer on the status of his order??? A clear sign of irresponsibility. They flash prices in a bid to push traffic to their sites. Just terrible....
    Overall Rating 
     
    1.3
    Safety and security 
     
    2.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    Umeh Obiajulu Reviewed by Umeh Obiajulu November 29, 2016
    View all my reviews (1)

    Simply Unreliable

    Jumia started off as a respectable business in Nigeria. But at the moment, they are just a bunch of jokers. On Thursday the 24th of November, I made payment for a 49" LG TV. This was the day before the black Friday sale. I made the payment via a card and the money debited from my end. 5 days passed without a word from Jumia. I just put a call through to them and I was told the order was cancelled. How can Jumia cancel an order without informing the customer on the status of his order??? A clear sign of irresponsibility. They flash prices in a bid to push traffic to their sites. Just terrible....

    Was this review helpful to you? 
    I am using this medium to express my total displeasure on a product that I purchased (lenovo s856 LTE(4G) smart phone 5.5'' HD Dual sim 8GB), on your online platform with order number(301669951). firstly, i don't understand why a product should be sold at a more expensive rate despite the fact that you claimed that it was a mobile week promo, this is misleading and a scam.
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    Lanre Reviewed by Lanre June 10, 2016
    View all my reviews (1)

    MOBILE WEEK PROMO SCAM

    I am using this medium to express my total displeasure on a product that I purchased (lenovo s856 LTE(4G) smart phone 5.5'' HD Dual sim 8GB), on your online platform with order number(301669951). firstly, i don't understand why a product should be sold at a more expensive rate despite the fact that you claimed that it was a mobile week promo, this is misleading and a scam.

    Was this review helpful to you? 
    Non-availability of items after waiting for about two hours when I visited your Adeniyi Jones office on Saturday, 16th April 2016. My request to pay for delivery due to their failure to produce the items was denied. I was told I had to wait indefinitely or return at a later time, irrespective of my schedule.
    In addition, I would like to request that something be done about the inhumane state of the center (very hot & unkempt), disarray of customers' goods & unsatisfactory service of the staff.
    It was a most unpleasant experience.
    Buky
    Overall Rating 
     
    2.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    3.0
    Online shopping experience 
     
    3.0
    Bookeey Reviewed by Bookeey April 22, 2016
    View all my reviews (1)

    Jumia Disappointment

    Non-availability of items after waiting for about two hours when I visited your Adeniyi Jones office on Saturday, 16th April 2016. My request to pay for delivery due to their failure to produce the items was denied. I was told I had to wait indefinitely or return at a later time, irrespective of my schedule.
    In addition, I would like to request that something be done about the inhumane state of the center (very hot & unkempt), disarray of customers' goods & unsatisfactory service of the staff.
    It was a most unpleasant experience.
    Buky

    Was this review helpful to you? 
    I ordered a selfie stick twice one in November which was canceled due to blame that number was not reachable and then I did it again in December which I was called last week for delivery and I was not in lag and the agent name is uche told him I was not in Lagos and he should contact me today I av not received a call yet
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    ogbonna anita temidire Reviewed by ogbonna anita temidire January 11, 2016
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    personal view

    I ordered a selfie stick twice one in November which was canceled due to blame that number was not reachable and then I did it again in December which I was called last week for delivery and I was not in lag and the agent name is uche told him I was not in Lagos and he should contact me today I av not received a call yet

    Was this review helpful to you? 
    Jumia is one of my best online shop that I have full confidence on.
    Overall Rating 
     
    4.3
    Safety and security 
     
    4.0
    Reliablility 
     
    4.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    5.0
    oOYIBI JOSEPH Reviewed by oOYIBI JOSEPH July 15, 2015
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    ,mr

    Jumia is one of my best online shop that I have full confidence on.

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    MY FIRST TIME SHOPPING ON JUMIA WAS APRIL 2ND FOR TWO ITEMS WORTH ABOUT N15,000. I GOT A CALL A FEW DAYS LATER THAT THE ITEMS WERE NO LONGER AVAILABLE AND I SHOULD PICK AN OPTION OF SELECTING ANOTHER ITEM OR GETTING MY FUNDS REFUNDED.
    I OPTED FOR A REFUND.
    I HAVE MADE NOTHING LESS THAN 4 CALLS TO JUMIA AND ALL I GET IS "WE CAN SEE THAT THE REFUND IS IN PROCESS, SORRY FOR THE DELAY". TODAY IS 20TH OF MAY AND TILL THIS MOMENT, MY FUNDS HAVE NOT BEEN CREDITED TO MY CARD.
    JUMIA IS THIS A WAY OF DEFRAUDING PEOPLE AND YOU SMILE TO THE BANK???????
    I DO NOT ADVICE ANY HUMAN BEING TO SHOP FROM THIS SITE. YOU ARE NOTHING BUT THIEVES.
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    JOY Reviewed by JOY May 20, 2015
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    JUMIA - A FRADULENT COMPANY

    MY FIRST TIME SHOPPING ON JUMIA WAS APRIL 2ND FOR TWO ITEMS WORTH ABOUT N15,000. I GOT A CALL A FEW DAYS LATER THAT THE ITEMS WERE NO LONGER AVAILABLE AND I SHOULD PICK AN OPTION OF SELECTING ANOTHER ITEM OR GETTING MY FUNDS REFUNDED.
    I OPTED FOR A REFUND.
    I HAVE MADE NOTHING LESS THAN 4 CALLS TO JUMIA AND ALL I GET IS "WE CAN SEE THAT THE REFUND IS IN PROCESS, SORRY FOR THE DELAY". TODAY IS 20TH OF MAY AND TILL THIS MOMENT, MY FUNDS HAVE NOT BEEN CREDITED TO MY CARD.
    JUMIA IS THIS A WAY OF DEFRAUDING PEOPLE AND YOU SMILE TO THE BANK???????
    I DO NOT ADVICE ANY HUMAN BEING TO SHOP FROM THIS SITE. YOU ARE NOTHING BUT THIEVES.

    Was this review helpful to you? 
    so sad doing business with you guys
    Overall Rating 
     
    1.0
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    1.0
    boo Reviewed by boo March 11, 2015
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    Service very poor, inferior products

    so sad doing business with you guys

    Was this review helpful to you? 
    on Feb 9 2015. I ordered for an Injoo 12s phone with order number 308728256, few days later the flash light stopped working.
    I searched through the internet for similar issues and I realized it's a peculiar issue with this model of Injoo 12s, so I made up my mind to return the phone and ask for a voucher refund to buy another Injoo model.
    As stated on jumia site, I followed the return policy to return the order and selected voucher refund as the preferred option.

    Jumia retrieved the item on Feb 16 2015. with the return form on which I stated Voucher refund as my preference. This all happen before the 14 days return period and met all the requirements for valid return as copied from their website.
    As stated in Jumia's return policy on "http://www.jumia.com.ng/return-policy/" "I can return this item if something is broke or if I don't like what I got."
    To my surprise, Jumia attempted redelivery of this order on 28 Feb 2015 and 02 Mar 2015 of which I declined because I clearly stated I wanted a voucher refund.

    After numerous calls and email to Jumia customer (0700 6000 00 service@jumia.com), all the agents I spoke to promised that a voucher will be sent and I even got an email on 02 Mar 2015 stating that a voucher is being processed. Quite disappointingly, I got another text for redelivery again on 06 Mar 2015.

    If I can't return an order as stated on Jumia's website, then I'd rather purchase the phone from a store in computer village Ikeja.
    I believe Jumia as a brand should be able to abide by it's written policies.
    Overall Rating 
     
    1.8
    Safety and security 
     
    1.0
    Reliablility 
     
    1.0
    Best Buy 
     
    1.0
    Online shopping experience 
     
    4.0
    Johnson Reviewed by Johnson March 06, 2015
    Last updated: March 06, 2015
    View all my reviews (1)

    Jumia's return policy is fraud

    on Feb 9 2015. I ordered for an Injoo 12s phone with order number 308728256, few days later the flash light stopped working.
    I searched through the internet for similar issues and I realized it's a peculiar issue with this model of Injoo 12s, so I made up my mind to return the phone and ask for a voucher refund to buy another Injoo model.
    As stated on jumia site, I followed the return policy to return the order and selected voucher refund as the preferred option.

    Jumia retrieved the item on Feb 16 2015. with the return form on which I stated Voucher refund as my preference. This all happen before the 14 days return period and met all the requirements for valid return as copied from their website.
    As stated in Jumia's return policy on "http://www.jumia.com.ng/return-policy/" "I can return this item if something is broke or if I don't like what I got."
    To my surprise, Jumia attempted redelivery of this order on 28 Feb 2015 and 02 Mar 2015 of which I declined because I clearly stated I wanted a voucher refund.

    After numerous calls and email to Jumia customer (0700 6000 00 service@jumia.com), all the agents I spoke to promised that a voucher will be sent and I even got an email on 02 Mar 2015 stating that a voucher is being processed. Quite disappointingly, I got another text for redelivery again on 06 Mar 2015.

    If I can't return an order as stated on Jumia's website, then I'd rather purchase the phone from a store in computer village Ikeja.
    I believe Jumia as a brand should be able to abide by it's written policies.

    Was this review helpful to you? 
    After Konga.com . jumia nigeria comes next.. they are up fast tho.. but sometimes unexpected delays happen
    Overall Rating 
     
    3.5
    Safety and security 
     
    4.0
    Reliablility 
     
    3.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    3.0
    maxwell omada Reviewed by maxwell omada July 10, 2014
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    Personal review

    After Konga.com . jumia nigeria comes next.. they are up fast tho.. but sometimes unexpected delays happen

    Was this review helpful to you? 
    Thou my nephew is one of there staff, just that am scared with what have experience in terms of online shopping have made up my mind not to do shopping online for a while, but my nephew enacted the confidence in me that jumia of today is now upgraded one, fortunately my nephew was on off for like a week am full of doubt but they proved to me by the following acts
    Yep ,I got items i ordered for =(") received like six phone calls on
    respect of the delivery , the first was to confirm the order, while the second third and fouth is from
    the delivery agent to confirm the address and as well
    directions, and last one from a light yellowish lady whom in which my nephew has once introduced to me, who was the one
    calling to confirm if had received my order. in fact am happy with the service and as well relieved from the doubts I had before
    Thanks to you Jumia ! !! !!! !!!!
    Overall Rating 
     
    4.3
    Safety and security 
     
    4.0
    Reliablility 
     
    5.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    4.0
    Peter Edemba Reviewed by Peter Edemba May 31, 2014
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    New level to do Shopping

    Thou my nephew is one of there staff, just that am scared with what have experience in terms of online shopping have made up my mind not to do shopping online for a while, but my nephew enacted the confidence in me that jumia of today is now upgraded one, fortunately my nephew was on off for like a week am full of doubt but they proved to me by the following acts
    Yep ,I got items i ordered for =(") received like six phone calls on
    respect of the delivery , the first was to confirm the order, while the second third and fouth is from
    the delivery agent to confirm the address and as well
    directions, and last one from a light yellowish lady whom in which my nephew has once introduced to me, who was the one
    calling to confirm if had received my order. in fact am happy with the service and as well relieved from the doubts I had before
    Thanks to you Jumia ! !! !!! !!!!

    Was this review helpful to you? 
    Great place to shop, they are the one stop shop to go to
    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    Abimbola jane aiyemo Reviewed by Abimbola jane aiyemo April 13, 2014
    View all my reviews (1)

    Nice

    Great place to shop, they are the one stop shop to go to

    Was this review helpful to you? 
    I love JUMIA NIGERIA because I have been opportuned to have shop from them on several occasion and their sales team are very experienced in handling customers inquiry and the delivery at your door step too


    Overall Rating 
     
    5.0
    Safety and security 
     
    5.0
    Reliablility 
     
    5.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    5.0
    anozie joy ugochi Reviewed by anozie joy ugochi March 05, 2014
    View all my reviews (1)

    lets go there

    I love JUMIA NIGERIA because I have been opportuned to have shop from them on several occasion and their sales team are very experienced in handling customers inquiry and the delivery at your door step too


    Was this review helpful to you? 
    jumia is a nice online business, have make purchase there before there price is okay, they just need to make there delivering as fast as possible
    Overall Rating 
     
    4.3
    Safety and security 
     
    4.0
    Reliablility 
     
    4.0
    Best Buy 
     
    5.0
    Online shopping experience 
     
    4.0
    ayodele Johnson Reviewed by ayodele Johnson January 23, 2014
    View all my reviews (1)

    jumia nigeria

    jumia is a nice online business, have make purchase there before there price is okay, they just need to make there delivering as fast as possible

    Was this review helpful to you? 
    Jumia formerly known as kasuwa.com is the online shop in Nigeria where you can buy latest mobile phones,tablets (including samsung galaxy),computers,home equipment,babies toys,etc and have them delivered at your doorstep.At Jumia Nigerians can now have access to buy any latest mobiles phones,pc’s etc.jumia.com.ng online shop in nigeria
    Its unbeatable prices makes it a special type of online shop in Nigeria where you can purchase quality products like
    computers, mobile phones, books, DVDs, Games Console etc then have them shipped to your home or office.The good thing about Jumia is that it also offers special discounts on some of their products,for instance the famous Galaxy S3 –16GB which is sold at N105,000 you can buy it at N100,000 only at Jumia.You can pay for any product you buy at Jumia via Bank Deposits,Debits and Credits Cards,online Transfer and also pay on delivery though this mode of payment depends on your location.They also have a special tracking number where you can
    use to keep track of what you ordered until it gets to you.You can check them out at www.jumia.com.ng
    Overall Rating 
     
    4.3
    Safety and security 
     
    4.0
    Reliablility 
     
    5.0
    Best Buy 
     
    4.0
    Online shopping experience 
     
    4.0
    Bukunmi Adepegba Reviewed by Bukunmi Adepegba January 14, 2014
    View all my reviews (1)

    JUMIA Nigeria

    Jumia formerly known as kasuwa.com is the online shop in Nigeria where you can buy latest mobile phones,tablets (including samsung galaxy),computers,home equipment,babies toys,etc and have them delivered at your doorstep.At Jumia Nigerians can now have access to buy any latest mobiles phones,pc’s etc.jumia.com.ng online shop in nigeria
    Its unbeatable prices makes it a special type of online shop in Nigeria where you can purchase quality products like
    computers, mobile phones, books, DVDs, Games Console etc then have them shipped to your home or office.The good thing about Jumia is that it also offers special discounts on some of their products,for instance the famous Galaxy S3 –16GB which is sold at N105,000 you can buy it at N100,000 only at Jumia.You can pay for any product you buy at Jumia via Bank Deposits,Debits and Credits Cards,online Transfer and also pay on delivery though this mode of payment depends on your location.They also have a special tracking number where you can
    use to keep track of what you ordered until it gets to you.You can check them out at www.jumia.com.ng

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