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hemanth
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5.0
Madhavan
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Madhavan
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Home Call Centres Call Centres Sutherland Global Services Ltd (Ramapuram)

Sutherland Global Services Ltd (Ramapuram)

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3.6 (6 Reviews)

    Sutherland Global Services Ltd (Ramapuram) http://www.yowzit.com/india/chennai/call-cent...
    Sutherland Global Services is a multi-national technology-enabled BPO services company providing integrated Platform-based and Analytics enabled business-cycle support solutions for major Industry Ver...
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    Sutherland Global Services is a multi-national technology-enabled BPO services company providing integrated Platform-based and Analytics enabled business-cycle support solutions for major Industry Verticals and global industry leaders.

    User reviews

    Average user rating from: 6 user(s)

    Overall Rating 
     
    3.6
    Time in Queue 
     
    3.5  (6)
    Quality of Agent 
     
    3.0  (6)
    Quality of Information 
     
    3.7  (6)
    Request was effectively addressed  
     
    4.2  (6)
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    Ratings (the higher the better)
    • Time in Queue
    • Quality of Agent
    • Quality of Information
    • Request was effectively addressed
    Comments
    salary will be ok only at season time's. while interview time they used to make wait for sevaral hours after each round.Sutherland is one of the Leading BPO
    Overall Rating 
     
    4.0
    Time in Queue 
     
    4.0
    Quality of Agent 
     
    3.0
    Quality of Information 
     
    4.0
    Request was effectively addressed  
     
    5.0
    JOBIN JOHN Reviewed by JOBIN JOHN July 26, 2014
    Top 50 Reviewer  -   View all my reviews (59)

    service

    salary will be ok only at season time's. while interview time they used to make wait for sevaral hours after each round.Sutherland is one of the Leading BPO

    Was this review helpful to you? 
    sutherland one of the top most ranking bpo sector....sutherland holds highly standarized techinicians who can support every time...moreover here quality of the tech agents is good and help the customer to rectify their techincal problems......salary is good and but work pressure is more as usual....
    Overall Rating 
     
    4.5
    Time in Queue 
     
    5.0
    Quality of Agent 
     
    4.0
    Quality of Information 
     
    5.0
    Request was effectively addressed  
     
    4.0
    Abdul Wahid Reviewed by Abdul Wahid June 20, 2014
    Top 50 Reviewer  -   View all my reviews (51)

    Sutherland

    sutherland one of the top most ranking bpo sector....sutherland holds highly standarized techinicians who can support every time...moreover here quality of the tech agents is good and help the customer to rectify their techincal problems......salary is good and but work pressure is more as usual....

    Was this review helpful to you? 
    Sutherland is one of the Leading BPO.Salary will be ok but work pressure will be there.
    Overall Rating 
     
    3.8
    Time in Queue 
     
    3.0
    Quality of Agent 
     
    3.0
    Quality of Information 
     
    4.0
    Request was effectively addressed  
     
    5.0
    rajavijayan Reviewed by rajavijayan December 05, 2012
    Top 100 Reviewer  -   View all my reviews (14)

    Sutherland-BPO

    Sutherland is one of the Leading BPO.Salary will be ok but work pressure will be there.

    Was this review helpful to you? 
    In this bpo there is more pressure and target based, salary will be ok only at season time's. while interview time they used to make wait for sevaral hours after each round.
    Overall Rating 
     
    2.8
    Time in Queue 
     
    3.0
    Quality of Agent 
     
    1.0
    Quality of Information 
     
    3.0
    Request was effectively addressed  
     
    4.0
    Arun kumar Reviewed by Arun kumar November 29, 2012
    Top 100 Reviewer  -   View all my reviews (16)

    bpo

    In this bpo there is more pressure and target based, salary will be ok only at season time's. while interview time they used to make wait for sevaral hours after each round.

    Was this review helpful to you? 
    I attended interview here for 4 times last year,im an b.tech graduate I came out at last round every time, actually they used to filter b.e/b.tech candidates and they wont trust us at all...I hate this global service..
    Overall Rating 
     
    2.5
    Time in Queue 
     
    3.0
    Quality of Agent 
     
    3.0
    Quality of Information 
     
    2.0
    Request was effectively addressed  
     
    2.0
    santosh Reviewed by santosh November 28, 2012
    Top 100 Reviewer  -   View all my reviews (21)

    Sutherland Global Services Ltd

    I attended interview here for 4 times last year,im an b.tech graduate I came out at last round every time, actually they used to filter b.e/b.tech candidates and they wont trust us at all...I hate this global service..

    Was this review helpful to you? 
    i worked in this place for about 45 days..interview process is long and such a headache...salary is low..if you are in a good process it is fine..otherwise work pressure is too much...but as an agent,i can say that they provide a great customer service...i was trained to treat customers with utmost respect...
    Overall Rating 
     
    4.0
    Time in Queue 
     
    3.0
    Quality of Agent 
     
    4.0
    Quality of Information 
     
    4.0
    Request was effectively addressed  
     
    5.0
    zaffer Reviewed by zaffer October 30, 2012
    Top 50 Reviewer  -   View all my reviews (57)

    too much pressure

    i worked in this place for about 45 days..interview process is long and such a headache...salary is low..if you are in a good process it is fine..otherwise work pressure is too much...but as an agent,i can say that they provide a great customer service...i was trained to treat customers with utmost respect...

    Was this review helpful to you?